When you say first and second "order" can you specify exactly which is which? So lets use the references normal order and Reservation order... which one got bumped.
I hope it was the reservation one, because I was in the same exact boat as you, but Apple emailed that I had duplicate orders and needed to cancel one, for whatever reason my gut was telling me to keep the reservation order... keeping fingers crossed.
Sorry, my story was difficult to understand I know. The order that was bought forward was the reservation order.
To add a little more to the story, I originally ordered both orders using my phone number.
Later, when Apple sent me an email to complete my reservation order, it would not let me complete it because of the second, normal order.
I chatted with Apple and they said the normal canceled the reservation order.
I was bummed because the reservation order was first so my hopes of it being bumped up went away.
Then I saw another thread suggesting that I take that reservation and apply to another phone number, so I used my daughter’s number and it worked! I was only sad that it was also 11/17-24.
Well, i kept both orders hoping one would get bumped or at least ship on 11/17 vs 11/24.
Glad I did because the reservation order is now 11/3.
I’m now hoping my normal order changes to 11/10 or even 11/3 as well.
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what time was your confirm from apple on the order that changed to 11/3? what model?
I’ll have to look at the numbers for time.
Are you asking based off the email?
I believe it was around :07 to :09 after the hour that the order that was bumped was placed.