another solution?
well i havent read through all of the posts so i dont know if this has been suggested.. but, my iPod was once runover (long story) and the screen was cracked and the whole ipod itslef bent slightly in half... at the time i had bought it from Best Buy i went to the store and the girl helping me told me not to worry about them not fixing it because it was an accident. They have to give you the benefit of the doubt so if they see that its dented they can't ask you if the damage was accidental because then you can say what! that was not how my iPod was etc etc etc... so long story short i got a new iPod back and everything had gone smoothly. i would just send it in, im sure Apple would handle it the same way.