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Help !

mine does NOT work at all
step 5, Itunes does NOT prompt me anything ???
Please help ! thanks in advance
 
mine does NOT work at all
step 5, Itunes does NOT prompt me anything ???
Please help ! thanks in advance

It sounds like you might have made the same mistake that I did. Read my last post.

Plug the cable into your computer first. Press and hold the home button while you connect the sync cable to the bottom of your phone.
 
I think all these trouble and inconvenience is due to the very very confusion title of the operation “erase all content and settings”. To me the content means the music and video, the settings means The brightness control, contrast control ………. I never thought it deal with the OS.
If the title changed to “erase system and all content” or gave a detailed warning message when you try it, the thing will be different.

Exactly right. The naming and the explanation provides limited information and lacks clarity.

Situation, guy buys iPhone from some geezer, the iPhone still has the muppets contacts, text messages, music, pictures, video's etc. The iPhone provides no way to select all contacts and delete them, same with text messages, can delete only one at a time...painful.

Go General Reset > Reset All Settings erases no data or media, so all this is is basic reset preferences.

Erase All content and Settings explains that it deletes all media and data and resets all settings. This would presumably (to me) be the function to use if one wanted to erase all contacts, texts, pictures, music, video and set all preferences back to default.

But no, it hoses the OS so the phone can't be used and completely fsck's you over if you don't have a computer and an internet connection. Geesus, all we wanted was to trash the previous users data so we could put a Sim card in an import the contacts from the SIM an use the iPhone. But no, the iPhone appears to go do it's thing by erasing info but then drops into some stupid restarting looping mode that can't be stopped and never boots up.

There should be setting to delete all contacts, text, notes, pictures, music, video etc but this should not trash all the apps, the OS and leave the thing dead.
 
this worked right away
thanks for the easy instructions

Goodness, how many people have done this?

Ok. Let's break this down, kay?

You wanted to "erase all content and settings." This ERASES ALL CONTENT AND SETTINGS, which includes the operating system. You're supposed to restore the phone after you do this, since you blew away your operating system.

Why do people keep getting surprised when the iPhone doesn't boot? IT NO LONGER HAS AN OS.

Turn the phone off by holding down the home and sleep/wake buttons at the same time. Once it turns off, hold down the home button as you plug it into the computer. It will go into Recovery Mode, then simply restore in iTunes.
 
Same problem!

I think that your USB ports are working and it's just that iTunes is not recognizing the device. Follow these instructions and your should be able to get it to work:

Hard Reset:
1) Power iPhone on.
2) Hold the Home and Sleep/Wake buttons for about 7 seconds, or until the screen turns black.
3) Your iPhone should reboot. If it doesn't don't worry, just hold the Sleep/Wake button for about 2 seconds.

Forced Restore:
1) Turn iPhone off by holding down the Sleep/Wake Button for about 5 seconds or until the Slide to Power Off slider appears.
2) Slide Power Off slider. If iPhone is unresponsive, follow the Hard Reset instructions up to Step 3.
3) Open iTunes on your computer (Mac or PC).
4) Hold the Home Button down while you connect your iPhone to your computer via a USB cable.
5) iTunes should prompt you with a message saying an iPhone has been detected in Recovery Mode and that you must Restore it to before it can be used with iTunes.
6) Click Ok.
7) Click Restore a message should appear confirming that you want to Restore and Update.
8) Click Restore and Update. The restore has been initiated. Leave your iPhone connected until you iPhone reboots and syncs with iTunes.

David

I just cannot get it to work, everything looks as planned but itunes never recognizes the phone, I'm assuming it does not need phone service nor does it matter how many other devices there are, so how long should it take for itunes to recognize? I'm a techno idiot btw!:)
 
i got an iphone with iOS 4.0 jailbroken, resetting it coz wan to to give to my sister as m getting new phone. but then, after i use the erase all content and follow all the instruction, it wont function still. still showing the apple logo all night.
 
Plug in you iPhone to you computer and then put your iPhone into recovery mode (google that), iTunes will detected in recovery mode, then select restore, after all things goes well you can re-jailbreak (if needed)..
 
so itunes recognizes the phone in recovery, you need to restore...... click on ok and then nothing?
 
Got stuck.!!! Help

I just updated to 4.3.3 and it shows me to insert the right card..it want open anything else just showing the itunes plug in and sos calls.. What can i do to turn to previous 4.3.2 can anyone help me please.??
 
No response after following the steps to restore

I have tried the steps and no response in iTunes. and finally followd the steps in the below link.

http://support.apple.com/kb/TS1538

You also can try and restore your iPhone

Thank you,
Balaram
 
Last edited:
Hey hey hey!! IbeaTeach Here and I had the same problem !!! I wanted to erase all my contents not knowing that I was going to erase my OS when I read this I was so scared so I did what you all told me to (I didn't use the DFU ) ALL I did was pressed the lock+home button till the logo showed again and then pluged it up to my iTunes and when it did it asked me if I wanted to use it as a new ipod so I pressed on it then I restored my ipod (if you have a backup you can do that aswell ) and once it went to the boot logo and the progress bar showed then it took 11-15 minutes and wala then I had to update it if its you care just update it from itune (on your computer ) and it should take about 15 minutes or so :D :):):)
 
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