They've pretty much told people to leave. And many have listened. Professionals who need powerful machines have pretty much moved back to Windows. Refusing to update machines, gluing everything in, maximizing margins by being consumer hostile, etc... has been Apple's answer to consumers.
Very disappointed to a company I used to be VERY loyal towards.
I am not quite at the point of moving away from the Mac platform, but I do very much agree with what you are saying. They really harmed their professional market with some decisions in recent years, and it's not a market that Apple has historically had difficulty getting into and being successful, versus the business market for example.
As an individual I am still happy with the Mac platform, but I am certainly more concerned about Apple's roadmap for the Mac business considering it now only represents a small part of the company's earnings (but as an individual unit, a huge amount of course), but I still have a lot of optimism in the Mac platform and what's to come. I am looking forward to seeing what might come to the Mac this month or into next year - I really do think they will address what a lot of us pro users have been waiting for. For me, I really hope to see Apple release a "Mac mini Pro" that sits between the Mac mini and the Mac Pro line, or at least update their current Mac mini line to use quad core processors again and faster graphics that support 4K @ 60 Hz. Any machine that only supports 4K displays at 30 Hz is no support at all in my view.
I still have faith that Apple will deliver. They've surprised us before, and I think they will again. I don't know about you but I am still happy with Apple, but I am certainly more reserved.