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Sorry about what happened to your Mom and the "hassles" you're going through to solve this.

However, this was an upsetting comment.

"I honestly think technology should be forbidden by law for old people."

That was quite the disparaging remark. I don't know what your definition of "old" is, but I know people in their 90s who email, surf the Internet, follow the news, read ebooks, etc. on their iPads, Macs, iPhones, etc. They also drive cars, discuss politics, and are sharp as tacks.

What else do you want to forbid "old" people from doing?

There are gobs of people, millions over 65 (or even 75), whom you might brand as "old", who are heavily into technology; many of them are still working -- as writers, accountants, professors, astrophysicists, technical writers, spreadsheet gurus, Peace Corps and Americorps volunteers, substitute teaching and tutoring at local schools, mentors to kids, etc. They are productive, contributing members of the society. They and others, at home or in assisted-living facilities, stay in touch with their family, children, grandchildren, relatives, and friends via their iPads and technology.

It makes it sound like you want to put your mother out on an ice floe! I hope you respond better to her in person. She was trusting and got ripped off. It can happen to people of all ages and genders -- and does! That doesn't mean banning her from using technology. I'm sure she feels miserable enough about it already!

Remember: You will eventually be "old", too!

Sorry for going on so long about this, but ageist cracks, especially when one has aging friends, family members, or is aging themselves really rankle!
 
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Sorry about what happened to your Mom and the "hassles" you're going through to solve this.

However, this was an upsetting comment.

"I honestly think technology should be forbidden by law for old people."

That was quite the disparaging remark. I don't know what your definition of "old" is, but I know people in their 90s who email, surf the Internet, follow the news, read ebooks, etc. on their iPads, Macs, iPhones, etc. They also drive cars, discuss politics, and are sharp as tacks.

What else do you want to forbid "old" people from doing?

There are gobs of people, millions over 65 (or even 75), whom you might brand as "old", who are heavily into technology; many of them are still working -- as writers, accountants, professors, astrophysicists, technical writers, spreadsheet gurus, Peace Corps and Americorps volunteers, substitute teaching and tutoring at local schools, mentors to kids, etc. They are productive, contributing members of the society. They and others, at home or in assisted-living facilities, stay in touch with their family, children, grandchildren, relatives, and friends via their iPads and technology.

It makes it sound like you want to put your mother out on an ice floe! I hope you respond better to her in person. She was trusting and got ripped off. It can happen to people of all ages and genders -- and does! That doesn't mean banning her from using technology. I'm sure she feels miserable enough about it already!

Remember: You will eventually be "old", too!

Sorry for going on so long about this, but ageist cracks, especially when one has aging friends, family members, or is aging themselves really rankle!

Lol. I find the fact that somebody took that comment seriously even more bizarre than all the hassles I've found in this thread (and btw by hassles I didn't mean the issues related to my problem, but all the peculiar posts denying help because I might be a hacker or something).
 
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