iPad Pro How easy to remove an MDM profile on secondhand iPad?

[960design]

A friend has a couple of 2nd gen iPad Pros going cheap but they come with MDM configs that nobody seems willing to remove before selling. Odd methinks.

Release MDM from devices from within DEP (ABM/ASM) with a single button click.

Still, he's genuine and so are the IT people he's dealing with - I used to know them.

Then, I'd go with incompetent. It is against Apple EULA to sell a device without removing MDM.

 

[960design]

Don’t you just have to remove the MDM profile from within settings | general | profiles?

No. Any device can have an MDM profile locked to it after 30 days. Less than 30 days and you can remove from general.

 

[cmaier]

No. Any device can have an MDM profile locked to it after 30 days. Less than 30 days and you can remove from general.

Do you have a source for that? I’d like to read that.

 

[Mr_Brightside_@]

My response as an individual who recently managed 5100 iPads across 44 schools is that this is not difficult.
In addition, I question that an organisation would not remove them from their systems before on selling, assuming that the person who on sold them is someone who should know what they are doing.

In essence, the situation should be as simple as one of the following:

If any device has a soft touch management approach from an MDM (meaning that it is simply enrolled to the MDM to provide minimal control, eg. connect to WiFi and no other restrictions), then the device should be able to be reset/restored to put it back into normal use.

If the organisation has used the MDM to place restrictions on the device such as preventing the iPad from reset/restored, then you could try putting it into Recovery mode.

However if the organisation has protected the device by using Apple's Device Enrollment program (DEP) in addition to using Apple Business or Apple School Manager (ABM / ASM), then any of the above steps will result in the device being automatically enrolled back into the organisation's MDM.
In this case the organisation should have removed it from DEP and ABM/ASM before on selling / donating the device.

Your response is valid but assumes that someone involved is willing to removing the profile. First two lines of OP:

"A friend has a couple of 2nd gen iPad Pros going cheap but they come with MDM configs that nobody seems willing to remove before selling. Odd methinks."

 

[jayp2807]

I was also having this problem with the MDM because my school gave this to me but just let me keep it after i left, I used the IBackupBot method to remove and it worked, however i factory reset it and how it says this "The configuration for your Ipad could not be downloaded from **** school. Invalid profile
What do I do?

 

[AppleGeek7932]

I did it. Spent no money. All resources are legit and online. If you still need this, reach out.

I am having this same issue and would love you hear your fix. please help lol

 

[960design]

Do you have a source for that? I’d like to read that.

Top of page 2:

https://www.apple.com/mx/business-docs/DEP_Guide.pdf