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Go to your account. The third option under your name is "iPhone Upgrade Program". Choose the device you upgraded and it will say "your upgrade is pending"
Don’t have that in the app..

Just see primary payment, primary shipping, then favorites
 
I still haven’t gotten one from Apple after 14 minutes (I took a screen shot of the order number/confirmation), but I got my AT&T one for my watch in under a minute.
 
iPhone XS Max 64GB Space Gray, Verizon

Ordered through app, IUP, got confirmation of processing email at 3:07 am EST

Sept 21, 2018 delivery
 
Go to your account. The third option under your name is "iPhone Upgrade Program". Choose the device you upgraded and it will say "your upgrade is pending"

First time I’ve done upgrade program but yeah don’t have that in the app
 
Came 22 minutes after the order was placed
A second order for a watch came within 1 minute but will be delayed past launch by a week
Go Figure
 
Give it some time. Just got the email after 24 minutes. Still Sep 21 delivery. Only change was that I opted for the enhanced Apple Care.
 
And just got my second confirmation at X:25 dated :15, order placed about :05. So servers were backed up since that was the second phone I ordered.

The first one I got in under the wire, came immediately along with the AW order, and the second one the email got slowed down with everyone else. :)
 
Ordered XS Max 256GB Silver, Att, through the Apple Store App and the email confirmation came within seconds. Ordered an Apple Watch and then ordered an Apple case for the phone and I got both of those confirmation emails within seconds as well. Case arrives this coming Wednesday and the phone and watch arrive Friday, the 21st.
 
I got my email within 30 seconds of the order going through, email is timestamped 2:04 AM Central.

Yes, same here. Only complaint is that 09:01 (00:01 in Cupertino) was actually 09:04, before I got through the website.

My impression is that demand is not very high, but we'll see when the date starts to shift.

I also think most people went for the XS Max (60% vs 40% for the XS ?)
 
Got my confirmation email right after ordering through Apple Store app.

I still don't like that you can only pick up in a store within the country you live. If you live close to Germany for example, the only way to pick it up there is to go via the German website.

I am stuck with DHL Express evening delivery due to the place where I live in Holland and there's a high chance it won't arrive next week friday.
 
I still don't like that you can only pick up in a store within the country you live. If you live close to Germany for example, the only way to pick it up there is to go via the German website.

I am stuck with DHL Express evening delivery due to the place where I live in Holland and there's a high chance it won't arrive next week friday.

Be patient. Hoping you will receive it on time.
 
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