How to know AirPods Pro 2 USB-C are new?

[rsnhakan]

Hi, I bought a pair of new (sealed) AirPods Pro 2 with USB-C. On the box of the AirPods it says 08/2023 (produced).

The warranty of the AirPods has started 01-11-2023 (under bluetooth settings). How can I be sure these are new AirPods? I didn't buy them at Apple, but at a retailer.

Is there a chance they have been opened?

 

[Bichon]

The USB-C version of the AirPods Pro 2 didn't come out until late September of 2023, so it doesn't make sense that the warranty on your particular pair would have started eight months before their release.

 

[chabig]

1-11-2023 is day-month-year.

OP, if the box had the green pull tabs intact, they were new.

 

[rsnhakan]

The USB-C version of the AirPods Pro 2 didn't come out until late September of 2023, so it doesn't make sense that the warranty on your particular pair would have started eight months before their release.

8 months?

 

[rsnhakan]

Thanks. I returned them, because the packaging had signs of water damage.

I read that the warranty starts when the AirPods are bought from an authorized retailer/reseller, and the shop I bought them from are not authorized so the warranty for Apple began at the moment they bought them.

 

[Bichon]

8 months?

Sorry, here in the US 1-11 is January 11th, not November 1st. Our clocks have AM and PM, our thermometers are in Fahrenheit and our hot water taps are on the left. I sometimes forget that macrumors is an international forum.

 

[Miltz]

You have to go to Apple’s website and update the date of purchase from the receipt.

 

[geekiemac]

You have to go to Apple’s website and update the date of purchase from the receipt.

Yes. I had the same issue.
You can also update the purchase date in the Apple Support app.
However, it will take a day or so until the information shows on the AirPods settings screen.

 

[thepominlaw]

I had this exact same issue with my new USB C airpods, this only happens with items bought from resellers (in my case Amazon UK). Apple support were really helpful and explained this wouldn't happen if the item was bought from apple direct. Simple process though, support changed the date whilst I was on the call, confirmed it with an email and the new date showed the following day.