can you provide the link in the Appstore? I have Apple Support installed on various iDevices - and it does not do diagnostics - at least not user facing.
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iPhone 13 mini How to verify Apple REALLY gave me a new battery?
- Thread starter Mrbobb
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Just pass them the phone and tell them you know where they live. That should do it.
Explain why Apple would cheat on your battery replacement instead of a repair shop??😏
Any Apple Certified Repair Provider will run Apple diagnostics on your iPhone before and after the repair, and they’ll be happy to show you the diagnostic report that includes battery cycle count.
OMG dude. It’s just a battery!
I thought my ridiculous response fit the spirit of the thread
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we just had the battery replaced on my wife's 13 min, battery health was 78% and when it got handed over to us, battery health showed 100%.
That's good enough for me.
The battery wouldn’t show 100%, and the cycle count wouldn’t be zero. To my knowledge, no one has ever accused Apple of defrauding customers over a battery replacement, and they’ve performed millions of these services over the years.
I agree. I bet in the future Apple will send customers a video showing and explaining the repair. Kind of how some higher end auto repair shops do.I thought my ridiculous response fit the spirit of the thread
Maybe just open battery setting, and check health. If it’s new it should be between 98-100%. Then you can use coconut battery like others said and check the cycle count. Doing through Apple is fine. Doing it through phone carrier insurance is where you get scammed.
Made a claim with TMobiles Assurant for battery replacement. They said they have to swap devices entirely. They’ll tell you you’re getting a “new battery in a refurbished device” which is complete and intentional lie. First replacement had 85% battery and 600 cycles, so I told them must’ve made a mistake and they need to send the refurbished device they promised. Second device had scratches and gunk all around cameras and battery was 82%. Complained again they sent a 3rd with 83%. Spoke to insurance higher ups with a T-Mobile rep’s help and they admitted they don’t replace the batteries, but insisted their devices are “refurbished.” They told me that’s as good as it’s gonna get so deal with it or go pay Apple myself if I want a new battery and they would not reimburse the cost.
To make the story a bit better, reported it to Apple and they just sent a free pair of AirPods Pro for letting them know about how Assurant is lying to customers faces.
Made a claim with TMobiles Assurant for battery replacement. They said they have to swap devices entirely. They’ll tell you you’re getting a “new battery in a refurbished device” which is complete and intentional lie. First replacement had 85% battery and 600 cycles, so I told them must’ve made a mistake and they need to send the refurbished device they promised. Second device had scratches and gunk all around cameras and battery was 82%. Complained again they sent a 3rd with 83%. Spoke to insurance higher ups with a T-Mobile rep’s help and they admitted they don’t replace the batteries, but insisted their devices are “refurbished.” They told me that’s as good as it’s gonna get so deal with it or go pay Apple myself if I want a new battery and they would not reimburse the cost.
To make the story a bit better, reported it to Apple and they just sent a free pair of AirPods Pro for letting them know about how Assurant is lying to customers faces.
How much is a movie ticket, they are willing to risk that much to spam their current user base with ads.
What movie is this? I haven't had any ads on my iPhone. And do you truly believe that Apple would act in such a way about battery replacement?
F1, staring Brad Pitt.
F1 Movie Now Out, In Case You Missed Apple's Ads All Over Your iPhone
Apple really wants you to know that F1: The Movie is now playing in theaters everywhere. The company has promoted its Brad Pitt racing film with...
www.macrumors.com
I have read horror stories of third party replacing batteries. If you can’t trust Apple buy an Android device. What is the gurantee Apple is selling a new device?
What if his mother is alive? That just makes so much more work for the phones owner because you gotta plan super far ahead to ensure there is a grave for him to swear on. For example: hitmen are expensive! Best to just trust Apple.
This fear could apply to anything we buy. How do we know these apples are really organic. Did my car dealer really replace the pollen filter. Is the Polo shirt from Macy’s really genuine. Heck of a way to live.
Thanks for the feedback guys.
Is not the corporation, am weary of the "Genius" teen who sits in the window-less back room all day changing batteries and decides, rogue fashion, the existing battery is good enough, still >80% health, leaving it in and the dumb customer won't notice.
Apple the corporation, I sense, rather have me buy a new phone than keep using an old phone, surreptitiously passes along that message to the "crew," Why not show me the cycle count, a black&white metric, why hide it?
If I take along my laptop and run Coconut Battery, am afraid the genius will tell me, "that is not in our procedure" and we know how large corporations love their procedures.
A little paranoid, yes.
Is not the corporation, am weary of the "Genius" teen who sits in the window-less back room all day changing batteries and decides, rogue fashion, the existing battery is good enough, still >80% health, leaving it in and the dumb customer won't notice.
Apple the corporation, I sense, rather have me buy a new phone than keep using an old phone, surreptitiously passes along that message to the "crew," Why not show me the cycle count, a black&white metric, why hide it?
If I take along my laptop and run Coconut Battery, am afraid the genius will tell me, "that is not in our procedure" and we know how large corporations love their procedures.
A little paranoid, yes.
If your battery is above 80% health Apple is unlikely to replace it even if you’re willing to pay for it.
Why on earth would Apple lie about replacing your battery? Unless there is something I don’t understand here, this sounds like seriously paranoid behavior…
Anyway. Apple gives you a warranty on the repair job. Take the phone home. If it can’t hold a charge, bring it back to Apple, and show them that it can’t hold a charge. Presumably they will give you a new battery and fire whoever the employee was that tried to defraud you.
Anyway. Apple gives you a warranty on the repair job. Take the phone home. If it can’t hold a charge, bring it back to Apple, and show them that it can’t hold a charge. Presumably they will give you a new battery and fire whoever the employee was that tried to defraud you.
They have never questioned this for me; all 3 I’ve had done were over 80, the most recent one was at 85% last month. No questions asked, $89.
I believe they won’t cover it above 80% as an AppleCare claim, but out of pocket they absolutely will.