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Yes, no more than 3/4 months.

You've owned the computer for over a quarter of a year.
No way any company would give you a new model instead of just replacing the one faulty part.
Odd you never brought up how old the computer was in this thread.
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EDIT: You do realize that Apple will ship the computer back to with the new logic board. What are going to refuse the shipment when it gets back to you?

I'm hoping Apple will send it to me.
 
You've owned the computer for over a quarter of a year.
No way any company would give you a new model instead of just replacing the one faulty part.
Odd you never brought up how old the computer was in this thread.

If you look at the OP first post the age of the computer is mentioned there. He also says that his 3-4 month old car, which the dealer broke, supposedly was replaced with another brand new car by the dealer.
 
If you look at the OP first post the age of the computer is mentioned there. He also says that his 3-4 month old car, which the dealer broke, supposedly was replaced with another brand new car by the dealer.

Ah. I was stuck on the "only used once" part.

Either way, OP's expectations here are ridiculous.
 
Ah. I was stuck on the "only used once" part.

Either way, OP's expectations here are ridiculous.

And unreasonable.
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The times that I have seen Apple replace a computer with another brand new unit is if the computer is not older then 2 weeks old or has the same failure happen 3 times within the warranty period. I know both first hand.
 
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It's unfortunate but Apple are following their terms and conditions.
Please don't send it back to Apple and lose the money. Please send it to me instead. You'll still lose the money but instead of it being resold and Apple making more profit I'll put it to good use. 😁
 
I opened an account here just because of how ridiculous this demand is.

First, I highly doubt that an update would damage your computer physically. Doing the BridgeOS recovery should resolve the issue. It was either not done or done improperly. I would also put serious questions marks on the store that confirmed that it was a hardware issue (if you actually visited one, you might be just assuming without a document saying that).

The fact that you used the computer only once or twice is totally irrelevant. Warranties start from the day you buy the machine, not the first time you used it. If you've got money to spend on a 3000 USD computer to only use it 1-2 times, that's great for you, but still irrelevant.

Considering that it's been several months since you bought it, that rules out any buyer's remorse refunds, so Apple's responsibility is to make sure the issue is resolved, regardless of its cause.

Apple is willing to service the machine, they are not denying you of anything. If Apple (or any other company) were to give out brand new devices upon first contact for every device that has issues, they would run out of business with the amount of people that would take advantage of that.

Also, if you talk to a lawyer, you'll most likely be shunned away. Manufacturers are not obligated to give you new devices just because you ask them to and especially in a case where it's almost impossible to prove that the update was what bricked the machine. (correlation does not equal causation).

Just let the store repair the Mac. At least don't be thick and stubborn and have the Mac repaired and sell it on to cut losses.

And don't be as defensive as you are being, it sounds like you have something to hide.
 
We have here a smart guy. All the best for you.

He’s not being a smart guy. He’s offered you an adult and reasoned reply to your post. Because he doesn’t agree with you, you’re now having a temper tantrum. You genuinely would benefit from growing up and entering the real world.
 
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Doesn't want a refurbished machine in place of a few week old brand new unit (ok I guess that's understandable) but they're not getting a refurbished machine they're getting their machine back with a new logic board (where the logic of any argument the OP has goes out the window). That's a brand new logic board in an otherwise brand new computer so it's not refurbished? Repaired, but still indistinguishable from new other than that it now works...
 
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What I’d like to know is which brand of laptop is he going to buy instead, that will give the service he demands?

I get the feeling that life is going to be full of disappointments.....
 
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Ah. I was stuck on the "only used once" part.
This is the part I'm also fixating on, especially when paired with the part about being purchased 3 or 4 months ago. If I'm spending over $3,000 on a laptop you can bet I'd be using it more than once in that time frame...
 
This is the part I'm also fixating on, especially when paired with the part about being purchased 3 or 4 months ago. If I'm spending over $3,000 on a laptop you can bet I'd be using it more than once in that time frame...

I have other machines so I haven't used it. In addition, since the beginning of March I have been prevented from leaving my home because the government has declared the state of emergency due to Covid-19.

Notice. I do not seek approval / understanding from anyone. After seeing people that I known dying from Covid-19 this is what interests me the least. I just think that with my situation people should think twice before making an official update from Apple.
 
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I only used it once
It is a new machine
It is a very expensive machine
An oficial Apple update destroyed it
I didn’t bought a refurbished machine

ok that did not make any sense at all lol 😂
 
I am wondering in which country you are living. In most countries as far as I know, the company does have a right to repair and correct the issue. If it isn't fixed after 2-3 attempts, u have a right to get a new product.
It makes also sense for the environment, to try to repair a 3 month old notebook and not throw it away.


btw, hello to the community here
 
you used it once? was that to run the update that destroyed it? 🤔 and why do we respond to a post like this? (for me: entertainment value). a replaced logic board gives you... a once-used mac that's now fixed. why would anyone not be happy about that?
 
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