hmm
Nonsense. I don't know where you live, but retailers cannot legally sell a "returned" and opened item as "new." Any Apple-certified seller, e.g. Amazon, CompUSA, etc. in particular couldn't get away with that. A returned item in working order can be sold at a discount as "clearance," but that'ss it.
I know that, but the Apple tech and customer relations lady was implying that - not me.
[/QUOTE]And your "recourse" to protect you is to buy with a credit card, and have your charge refused if the retailer screws you over. [/QUOTE]
Yeah, I did that once with a restocking fee and got the money back.
[/QUOTE]Lastly, are you serious? You've bought a total of
twelve MBPs and MBs this year, and
only one was without "defects?" Either you are the absolute, unluckiest person on the planet, or your definition of "defective" is too finicky to be reasonable. If it's the latter, you will probably never find a product, ever, of any sort, that you'll be happy with. If it's the former ...... avoid all forms of gambling, risky hobbies, and women. [/QUOTE]
I'm usually a lucky guy, so that means I must be very picky OR, heaven forbid, APPLE HAS A QUALITY CONTROL PROBLEM. I think I'm discerning (sounds better than picky) and that I demand that a new computer not have cosmetic or functional defects out of the box.I don't think that's too much to ask for, or maybe it really is. I suppose I need to lower my expectations at the same rate as Apple lowers its quality control.
One more thing worth thinking about as a general principle in life: just because you had one experience that was in a particular way doesn't necessarily mean others are to blame for their different experience.
h