So my wife and I and my mother in-law all share one Apple ID. We have for many years, it's never been an issue. We each have our own email and phone number associated with the Apple ID.
Since I've moved to iOS 12, any messages I receive from the two of them (both on 11.4.1) get combined into one thread. In my list of messages, whichever one of them messaged me most recently is the person that is shown as the author of the whole thread, and if I reply, it goes to whoever most recently sent me a message. The only way I can message the other person is to delete the thread and start over.
This has never happened before, just on iOS 12. Previously they'd each get their own thread in messages. My son is on a child account and he's running iOS 12 as well, and has the same issue. My daughter is also on a child account and is on iOS 11, no issues.
I've checked my contacts and they aren't sharing any info. I've also checked both their devices and only their email and phone numbers are checked in messages. Any ideas?
[doublepost=1538074761][/doublepost]I have the exact same issue with my wife, who shares my Apple ID, and my son, who has his own Apple ID but is on Family Share.
I contacted Apple Support on Sunday and was escalated to the second level of service. She mentioned I am not the first person who she talked to with this issue and has sent the information to their software developers.
She had me delete both historical iMessage threads as well as both contacts. I then created new contacts with only names and phone numbers, nothing else. The problem was better for about 36 hours and then started again. I have now gone through the delete sequence and recreation twice. The second time (last night) I also deleted a group message with the three of us. We shall see if this works.
The Apple Tech I spoke with is off until Sunday and if this continues to occur I will be contacting her.
P.S. I also use iCloud and sync my contacts with Outlook. The tech mentioned the other person she talked to also was syncing with MSN. Are you syncing contacts with a Microsoft product?
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AppleIDs are meant to be used by one person. Your way out of this mess is to put everyone on their own AppleID. You can still use family sharing for apps and media.
This is not correct. I am having this problem that includes my son, who has is own Apple ID.
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A lot of people drink and drive. Not the problem of car manufacturers is it. Just because you can, doesn't mean you should.
One ID per person. It's that simple. One ID with multiple people, expect major problems. I still don't get why anyone does this. It wreaks havoc.
This just isn't true. Me, my wife, and my minor children shared one Apple ID for many years with absolutely no problems. My boys now have their own, and I am having this same issue with my son. The notion that this is solely because of sharing an Apple ID is false.
