Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iMessage pictures not saving to info section photo gallery of iMessage iOS 16.0.3
- Thread starter Maxell
- Start date
- Sort by reaction score
Per Apple Senior Support, this is a known issue affecting the iPhone 15's and engineering is working on it, if you call into them you can reference Issue Tracker #294431. They are supposed to follow up with an update once they know more. At least there is confirmation that they're aware it's an issue.
I’ve never been so excited about a known issue! Finally- just maybe they will fix this.
I feel the same way. I sent that to my Apple Advisor for confirmation. I will let you know
They of course never heard of the Issue Tracker. They are telling me after 72 hours of plugged in that it will take another week. I don't believe that for a second. Any thoughts ?
I have heard that iOS 17.1 beta is being released soon or has already dropped. With the reports of battery overheating etc, they will be doing a software update soon. I can only hope the iMessage bug will be fixed in this and maybe that’s why they said a week.
Has anyone wiped the phone and reinstalled via ICloud? Not reinstall Quick - old phone to new phone and not via Finder on Mac?
I’m wondering if it’s worth trying to wipe it and start over with an iCloud recovery reinstall? I don’t think it will help because iMessage isn’t part of the back up.
The guy I spoke to at Apple support today told me to download photos in iMessage to photos. I told him I have photos on old text threads going back years and they don’t show up so I can’t do that. He also looked at my phone (screen share) and could see that only 3GB of my 13GB of messages have downloaded to my phone. The approx 10GB is stuck in iCloud.
It seems to me that no matter how I reinstall if I wipe the phone, I can’t get iMessage to download and install all my messages
The apple support guy sent me a link to follow up in two days to see if he can find other people reporting the same issue. I’ll do that
Mine doesn’t say it is indexing. Mine said it was syncing to iCloud and that lasted about 30 mins and nothing changed.
Sounds like we have no choice but to wait for a fix. All the new things in search in iMessage using keywords don’t work for me because my text threads haven’t downloaded to my phone so it can’t find anything using keywords.
Sounds like we have no choice but to wait for a fix. All the new things in search in iMessage using keywords don’t work for me because my text threads haven’t downloaded to my phone so it can’t find anything using keywords.
iOS 17 iMessage Issues: Search History Missing, Not Syncing, and More - Deal N Tech
The Cupertino-based Tech Giant recently launched their iPhone 15 series. It includes
www.dealntech.com
It is a known issue!
Great find. Thank you!!!iOS 17 iMessage Issues: Search History Missing, Not Syncing, and More - Deal N Tech
The Cupertino-based Tech Giant recently launched their iPhone 15 series. It includes
It is a known issue!
I previously had this problem and it was due to my Messages settings in iCloud (not the backup, but in the “Apps using iCloud” section), being different for my devices.
My iPad was no longer set to sync via iCloud because I stopped using it for messages but it had years worth of messages.
My iPhone was set to sync via iCloud but I had that one set to only keep messages 30 days.
An update (or my carelessness) re-enabled the iCloud sync on the iPad and then I started seeing all of those old messages pop into iMessage on my iPhone but then at some point they would disappear..
Once I set the iPad to match the iPhone it stopped.
This was a year or so ago and I am not having this issue when I went from a 14 pro max to my 15 pro max, but it sounded similar.
Out of curiosity, I was wondering if any of the folks having this issue were previously on the iOS 17 betas, or if you went straight to iOS 17 from iOS 16?
Hi everyone, just want to give this good news in the latest beta:
Hopefully this addresses the Messages in iCloud bug as well!
Hopefully this addresses the Messages in iCloud bug as well!
Is this issue fixed for everyone? I still have missing pictures though not as many missing as before. new pictures I receive often don’t index And are missing in the info section of iMessage.
This happens to me every once in a while too. Try going to the picture in the iMessage thread and saving it to your photo gallery. Go to your photo gallery, open it, then delete the pic. Go back to your iMessage info section and it should be there.