I don’t blame you at all, this is $1000+ plus tablet we are talking about, I know some can live with it, and yes it will get beat up with general use, but out of the box it’s just not acceptable at all…It's worse than you but for information I have an appointment in Apple Store today, I will ask for a new replacement ...
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Yeah I hate to feel like I am being overly OCD but with a tablet at this price point it’s very excessive, to have it come like this out of the box is just unacceptable, and IMHO, the more consumers that just accept it the more likely products will come with defects in the future due to apple not feeling the need to tighten up their QCOP,
That is barely noticeable. Most of the time I wouldn't worry about something like that. However, that particular defect could cause the finish to come off over time. I would go ahead and return.
I hope that the replacement in the Apple Store will not be a chore ... They have stock so on this side it's good but I don't want them to tell me to cancel the first order and order more then ...I don’t blame you at all, this is $1000+ plus tablet we are talking about, I know some can live with it, and yes it will get beat up with general use, but out of the box it’s just not acceptable at all…
Unfortunately, with mass production products, there are going to be production anomalies no matter what. And your particular defect looks like it can be easily missed unless it is held close and at a particular angle.Yeah I hate to feel like I am being overly OCD but with a tablet at this price point it’s very excessive, to have it come like this out of the box is just unacceptable, and IMHO, the more consumers that just accept it the more likely products will come with defects in the future due to apple not feeling the need to tighten up their QC
Hi all
Set up my new iPad yesterday and noticed that on the reverse there is an imperfection in the finish, it’s not so much a scratch.
Should I return?
The shell on mine is flawless (WiFi model). It sucks for people who don’t get a flawless unit, but Apple has great support and will exchange without question during the 14 day return window.This is the current state of Apple QC. It's very hit and miss these days. It's not a crime to expect a perfect device, especially at the price you paid.
I can't even see it.Hi all
Set up my new iPad yesterday and noticed that on the reverse there is an imperfection in the finish, it’s not so much a scratch.
Should I return?
Why would you need AppleCare for a straight up return like that? I wouldn’t even start a thread about it, just get it replaced and move on.This is why it’s great to have AppleCare +, express replacements, and a great imagination for “intermittent” faults
Not now, later down the line. This is clearly a return within 14 days.Why would you need AppleCare for a straight up return like that? I wouldn’t even start a thread about it, just get it replaced and move on.