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AtomicDutchOven

macrumors newbie
Jan 18, 2021
1
0
Same issue here with the same monitor, but I'm using a M1 MacBook Air. Doesn't do it all the time, but just did it twice in the past hour. Once for about 15 seconds, this last one for about 2-3. So odd.
 

EOL21

macrumors newbie
Jan 21, 2021
1
0
Mac mini m1 running view sonic 34” widescreen same blanking issue. Sent back to Apple logic board replaced. Upon return it’s having the same problem. Zero software or peripherals installed. Blanks out when sitting idle. Issue on both usb-c and hdmi. Monitor works fine on other machine. Cables are all good.

 

SgtBulldog

macrumors newbie
Jun 18, 2009
14
3
Sadly, I'm now on 11.3 beta and still getting the issue of the monitor not coming back from wake. Whether it's hardware or software related, clearly Apple has not been able to fix it. Pretty disappointing.
 

darzo27

macrumors newbie
Aug 28, 2020
3
1
M1 MBA on 11.3, display issues seems to be resolved.

Been able to connect the M1 to a 1440p@144hz 27" display and Sidecar at the same time.

The display outputs at 100/120/144hz only when connected to the right Thunderbolt port.
Using a no-brand 4k@60 TB3 adapter and HDMI 2.0 cable.

On the left TB port the display remains off when choosing any refresh rate option above 60hz when at any resolution.

The connection is stable when first connecting the external display and setting the desired refresh rate then enabling sidecar.

Zero issues with sleep wake

Screen Shot 2021-05-05 at 12.15.20.png
 
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RareSloth

macrumors newbie
Jun 22, 2015
11
5
The trees
Same issue with m1 connected through a USB-C hub, this just highlights the idiotic design of adding an extra point of failure by requiring an extra piece of hardware (USB-C hubs).
 
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bommai

macrumors 6502a
May 23, 2003
745
419
Melbourne, FL
I bought a refurbished Mac mini mi with 16GB/1TB configuration about 3 weeks ago. I am using it with a Dell ultra sharp 4K monitor through hdmi and Logitech Bluetooth keyboard and mouse. The first couple of weeks I did not have any problems. Then starting this week, the monitor blanks out for a second and comes back. I also noticed my mouse goes unresponsive for a few seconds and then comes back. Yikes.
 

southerndoc

Contributor
May 15, 2006
1,851
522
USA
I also have this intermittent problem with a Mac mini 16/2 connected via USB-C to a Dell U3421WE monitor.

The monitor has built-in speakers, and when it's "asleep" (it's not really asleep, the screen is black but you can see the backlight is on), when I awaken it the monitor will beep about 2 times/second. Drives me insane. Contacted Dell and they are replacing the monitor, but I have a feeling that is not going to fix it.
 

Lemon Olive

Suspended
Nov 30, 2020
1,208
1,324
Considering my 2017 iMac does this on its built-in display, I really wonder if it is related to this thread at all or just the one thing they all have in common: Big Sur.
 

smallcoffee

macrumors 68000
Oct 15, 2014
1,667
2,208
North America
Please call Apple and get through to a real tech support analyst to log this complaint. I've had the same issue with my iPad Pro, where it won't display the iPad display, but will charge and play sound. It's not the iPad.

The official LG Screen Manager app on the Mac App Store is incompatible with M1 Macs as well - so you can't even upgrade the firmware via the macOS app.

The issue gets "upvoted" in a sense if more people call and mention issues. The iPad one is quite egregious b/c the iPad is listed as compatible with the LG monitor and it clearly is not at the moment.
 

cartwheel

macrumors newbie
Dec 28, 2020
10
3
Same problem with refurbished Mac Mini 16GB. The monitor is LG Ultrafine 5K. Monitor blinks for less than 1 second every 1 -2 minutes. Very annoying, switching cables or another M1 Macbook air still reproduces the issue.
 

IslandMail

macrumors newbie
Sep 22, 2021
1
0
I’ve got the same MacMini on order. I will eagerly watch this thread. I’m getting worried about the number of external monitor issues I’m reading about/seeing on YouTube. Good luck I hope someone comes up with a solution!
I have the same random blackouts on my LG 32UL750. The monitor was purchased new just 6 weeks ago. Connected to MacBook Pro (13-inch, M1, 2020) with supplied Thunderbolt cable. Triggered by nothing in particular. Just working with text and images.
 

jazz1

Contributor
Aug 19, 2002
4,674
19,765
Mid-West USA
Well I've had my MacMini for some time now. I get blackouts on one of my two Dell monitors at least once a week from sleep. A restart from the menu usually fixes it, but today I had to do a hard re-boot with the M1 MacMini power button. Sigh.
 

Firwok1

macrumors newbie
Jan 31, 2021
1
0
I use the LG 27UL650. When I used the HDMI port, it was fine. But when I used the DP or thunderbolt to DP, it got random blackouts.
 

jpdemersPatries

macrumors newbie
Mar 9, 2009
20
11
M1 Mini here, with bog-standard Dell and AOC 32" (2560x1440) monitors. The Dell was HDMI-to-HDMI, the AOC was HDMI-to-USB/TB. After eight months of working perfectly well, the AOC started blacking out for a few seconds, maybe once or twice an hour. Changing cables or using a dongle had no effect, nor did shutting down and rebooting the Mini.
I swapped the output cables (AOC on HDMI, Dell on USB/TB) and now it's the Dell that blacks out. I moved the cable to the Mini's other USB/TB port, and the problem remains. So the issue is with the USB/TB video signal - i.e., a fault within the Mac itself.
I'll talk to Apple about a replacement, since I'm still under the original warranty. This is my work machine, so I hope it's a quick swap, and not a ship-it-to-Apple-and-wait-indefinitely situation.
 

jaze22

macrumors member
Nov 23, 2011
43
17
I have noticed this happening recently, my monitor just blanks out for a second or so when connected to M1 MBA.
 

bommai

macrumors 6502a
May 23, 2003
745
419
Melbourne, FL
M1 Mini here, with bog-standard Dell and AOC 32" (2560x1440) monitors. The Dell was HDMI-to-HDMI, the AOC was HDMI-to-USB/TB. After eight months of working perfectly well, the AOC started blacking out for a few seconds, maybe once or twice an hour. Changing cables or using a dongle had no effect, nor did shutting down and rebooting the Mini.
I swapped the output cables (AOC on HDMI, Dell on USB/TB) and now it's the Dell that blacks out. I moved the cable to the Mini's other USB/TB port, and the problem remains. So the issue is with the USB/TB video signal - i.e., a fault within the Mac itself.
I'll talk to Apple about a replacement, since I'm still under the original warranty. This is my work machine, so I hope it's a quick swap, and not a ship-it-to-Apple-and-wait-indefinitely situation.
I bought a refurbished M1 Mac mini that has had this problem from the beginning. Apple support asked me to upgrade my OS, etc. I also had a Bluetooth issue where every few minutes my Logitech Bluetooth mouse would stop working and then it would work again. That problem seems to have resolved itself somehow. My mini is my personal machine and I use the hdmi from my dell 4k monitor. May be I can change it to thunderbolt and see if that makes it worse. I have the problem through hdmi and thunderbolt.
 

jpdemersPatries

macrumors newbie
Mar 9, 2009
20
11
Update on my M1 Mini: Took it to an authorized Apple shop, where it passed every diagnostic test they were able to run on it. Blackouts were noted using their cable and their monitor. A new logic board is now on order.
Seems to be a hardware issue, but I'm fortunately still under warranty.
 
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jpdemersPatries

macrumors newbie
Mar 9, 2009
20
11
Update to the update: Apple auth. repair shop replaced the logic board in the M1 Mini. They ran it for a day, saw no problems, and I took it home - where the problem resumed within half an hour. :mad:
Again it's only the monitor on the USB-C port that's blacking out. Mac OS Monterey (12.2) gives me a choice of 75 or 60 Hz refresh rates, neither of which solves the problem.
They were attaching 24" monitors at the shop, while I have 32" screens. Maybe this is limited to larger monitors - is anybody having an issue with a smaller external screen?
 

xokelis00

macrumors newbie
Jul 14, 2022
1
0
To whom it may concern.

I recently bought a 2020 Mac Mini M1 and had the same problem with my LG 4K UHD Monitor (Model: 27UL500). I was using a nice (or so I thought) HDMI cable to plug it into my monitor. Since the issue began I tried messing with settings and what not, to no avail. I even put a call in with Apple Support and the guy was perplexed. The only strange thing was that the mac detects my monitor's resolution (in the "System Report" under "Graphics/Display") as "5120 x 2880 (5K/UHD+ - Ultra High Definition Plus)", when in fact my actual native resolution is "3840 x 2160", so I thought this must be a hardware bug on the Mac Mini M1.

That said I went and grabbed my 4K TV's (also an LG) nicer HDMI cable, which was marketed as being able to support up to 8K resolution and I haven't had the problem since. It has only been a day or so on the new cable but so far no blanking out issues. Also, it appears only the Mac Mini M1 has a problem with the first HDMI cable. My Lenovo Laptop, PS5, and 2016 MacBook Pro don't have this issue.

Just wanted to post this here in case it might help someone. Good luck!
 

TheHoffmann

macrumors newbie
Dec 16, 2019
2
0
Apple Mac mini, M1 Chip 8-Core CPU, 8 GB RAM, 1 TB SSD, 2020
from March 2021

one LG 32ul750-w via USB-C
one LG 27 UN38A via HDMI

I have noticed this problem since the beginning. I have sent one display back to the supplier. Have tried different cables. No change.
 
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