This has worked in the past, posted in case its useful to anyone, pass this to your IT dept.
When you add the mail account to an 'i device', unless this account has admin rights, you will be presented with the screen that you see, you can get around that by temporarily enabling Integrated Apps.
If you go onto Office 365 exchange portal and navigate to Settings> Services & add-ins > Integrated Apps and turn the slider to 'ON', you will probably find that you can now add the account.
https://support.office.com/en-us/article/turning-integrated-apps-on-or-off-7e453a40-66df-44ab-92a1-9...
Once you're done, make sure you turn the Integrated Apps back off again (this wont affect the users already setup, it's just for new ones) as there is a vulnerability that could be exploited.
I came here to say that. I reached out to a friend in my IT department and he said, "I'm pretty sure we've asked people to use the Outlook app," so I am not confident that my IT department is going to do anything to fix this server side.Ugh... GM and still not working
I came here to say that. I reached out to a friend in my IT department and he said, "I'm pretty sure we've asked people to use the Outlook app," so I am not confident that my IT department is going to do anything to fix this server side.
My company has the same issue. Just started with people updating to the new iOS today. So far over 200 phones with no email, before the Helpdesk could get a warning out to the rest of the company to turn off the auto update. Sadest thing is that this issue was clearly identified back in the spring. So someone please explain the purpose of beta testing and user forums to Apple!Last night my company sent out an email acknowledging the issue after that is seen updating to iOS 14 and urged employees not to do it if they don’t want to use the Outlook app until they find a fix.
So at least they are aware of it company-wide now and hopefully will get whatever fixed in the backend to make it work.
you can fix it by adding the email via imap protocol manually, BUT doing that you will have no access to calender sofar. mac despite ipad and iphone is not affacted.
fix was deployed 14.1 now works perfectly again!