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Snarfle

macrumors newbie
Jan 3, 2024
2
0
Honestly, I’m so disappointed in Apple these days. but I’m heavily invested in the entire icloud/App Store/watch-phone-laptop ecosystem that I hesitate to leave.

this is an issue for all iphone models I think. I’m on an iphone 11 still, and having identical issues to what youve described. Including turning off the alarm on my watch, and later finding my phone had the alarm still ringing all morning (Silently. And visually looked as if it was being snoozed).

the crazy thing - been happening exactly as all of you have described (it’s been different behavior at different points in time) and I was still on iOS 15.5 this whole time!

still happening on 17. but isn’t that weird? It’s def not exclusively an iOS 17 issue.

side note - been paying for Apple care+ for phone and watch from day one. theyre old now. Watch is series 5. But a week after receiving the watch, at the beginning of Covid lockdowns, it stopped working. Support sent me a replacement and I shipped mine back. Apparntly not using Applecare+, as it was covered by the standard warranty.

i tried to start my first Applecare+ claim last summer, to get the display replaced, as it was badly chipped and deeply scratched. They said I’m not covered. Been paying all along and have receipts. Turns out when they sent the replacement, two things happened 1) they didn’t transfer Apple care to the new device, so I’ve been paying for coverage on the serial number of the broken watch I returned to them. And 2) somehow when they sent the replacement, back in 2020, the serial they noted on their records is very close but different than the one they actually sent.

can you believe their response is that I simply am not covered?!!! What happened to Apple customer service? And this is clearly their error. The senior advisor even said it was likely some clerical mistake and with lockdowns just starting, everyone was out of sorts.

but I’ve paid the whole time and they just say too bad. That’s pathetic. It’s not my responsibility to ensure the serial is correct. I paid and they owe me what I paid for. F@&$ Apple.
To further clarify - they are acting like I’m trying to scam them somehow. It’s really insulting
 

Christopher Kim

macrumors 6502a
Nov 18, 2016
768
741
BTW, the latest watchOS version released yesterday (10.3) fixed this issue of Sleep Focus properly syncing between my phone and watch overnight, and when I turn off my wake-up alarm in the morning on my watch, my iPhone properly has the Sleep Focus off now.
 
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