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Mac128

macrumors newbie
Original poster
Apr 17, 2008
16
2
I am running 10.6.8. My iTunes version is 11.4. I just updated my iPhone to iOS 9. The phone updated just fine, however it is no longer accessible through iTunes.

"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to donwload the latest version of iTunes."
 
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Mac128

macrumors newbie
Original poster
Apr 17, 2008
16
2
Because you need the newest version of iTunes, which is 12.3, older versions won't see it as IOS 9 does not support them.
I realize that. Not ready to upgrade my Mac Pro past 10.6.8 right now, too many old applications that aren't compatible. Just wanted to warn others that are running 10.6.8.
 

Mac128

macrumors newbie
Original poster
Apr 17, 2008
16
2
Problem solved for me. When I originally downloaded iOS9 I did it via iTunes.


I restored my phone to iOS8 http://www.macworld.co.uk/how-to/iosapps/how-downgrade-from-ios-9-to-8-7-reinsta ll-ios-8-3522302/ and downloaded iOS9 via the phone. No problems now connecting to iTunes.

I hadn't updated my iPad 2 yet, after having the problem with the iPhone. So once all was well with the iPhone update, I went ahead and updated the iPad without any problems. There again, downloading the update via the iPad.
 

Thorzdad

macrumors newbie
Jul 2, 2004
2
0
Problem solved for me. When I originally downloaded iOS9 I did it via iTunes.

I restored my phone to iOS8 http://www.macworld.co.uk/how-to/iosapps/how-downgrade-from-ios-9-to-8-7-reinsta ll-ios-8-3522302/ and downloaded iOS9 via the phone. No problems now connecting to iTunes.
I got hit by this same bug...Updated my iPad Air to iOS 9, using iTunes 11.4 in Snow Leopard.

I tried the downgrade process in that Macworld UK link, but it seems to assume you have a version of iTunes compatible with iOS 9. I followed the directions...downloaded and opened the correct .ipsw file, but when I connect my iPad, iTunes still tells me it's incompatible. So, I can't continue with the downgrade. I'm not real sure I want to try the Recovery Mode option, though. Or, is that how you folks did it? In Recovery Mode?
 

Chuckernaut

macrumors newbie
Sep 20, 2015
4
0
I'm not real sure I want to try the Recovery Mode option, though. Or, is that how you folks did it? In Recovery Mode?

Yes, recovery mode. It was scary hitting the button but once I did everything went smooth. I was back to my last backup in an hour.
 

fmanzella59

macrumors newbie
Oct 7, 2015
1
0
Yes, recovery mode. It was scary hitting the button but once I did everything went smooth. I was back to my last backup in an hour.


I had the exact same issue. Are you saying that if you do the IOS9 update directly on your iPhone you then had no problems syncing with iTunes 11.4?? I'm confused...
 

Chuckernaut

macrumors newbie
Sep 20, 2015
4
0
@fmanzella59
No. After I ran the recovery mode and got back to where I started, I left my iPhone running iOS8.

My comment above was attempting to quote user MAC128. He/She seems to be saying to do the iOS9 directly from the phone. If you try it let me know how it works!
 

nsblum

macrumors regular
May 18, 2015
125
59
Puyallup, WA
I got hit by this same bug...Updated my iPad Air to iOS 9, using iTunes 11.4 in Snow Leopard.

I tried the downgrade process in that Macworld UK link, but it seems to assume you have a version of iTunes compatible with iOS 9. I followed the directions...downloaded and opened the correct .ipsw file, but when I connect my iPad, iTunes still tells me it's incompatible. So, I can't continue with the downgrade. I'm not real sure I want to try the Recovery Mode option, though. Or, is that how you folks did it? In Recovery Mode?
It's not a bug, if it's designed that way.
 

bd70

macrumors newbie
Oct 14, 2015
1
0
Missoula, MT
I am running 10.6.8. My iTunes version is 11.4. I just updated my iPhone to iOS 9. The phone updated just fine, however it is no longer accessible through iTunes.

"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to donwload the latest version of iTunes."
I am suffering this very thing at this very moment and I'm two hours at work into this ordeal.
 

DubyaSafari

macrumors newbie
Oct 21, 2015
1
0
Any other work around for this? I just activated my NEW iPhone 6s, it came pre-loaded with iOS 9, so restoring/downgrading to iOS 8 really isn't an option as far as I'm aware.

I'm running 10.6.8 on my 2007 macbook pro, I upgraded to lion at one point, but it never ran as well as it does with snow leopard.

I REALLY want to be able to sync all of my music.
 

bcave098

macrumors 6502a
Sep 6, 2015
516
207
Northern British Columbia
Any other work around for this? I just activated my NEW iPhone 6s, it came pre-loaded with iOS 9, so restoring/downgrading to iOS 8 really isn't an option as far as I'm aware.

I'm running 10.6.8 on my 2007 macbook pro, I upgraded to lion at one point, but it never ran as well as it does with snow leopard.

I REALLY want to be able to sync all of my music.

Only option is to upgrade the computer to handle iTunes 12.3.1
 

Smaces

macrumors newbie
Nov 3, 2015
1
1
I just font get this from Apple, I'm not going to buy new computers just to sinck my music library. Especially if I've already got a iPad Air and a iPhone 6.

But the thing that really pisses me of is that if you backup your IOS 9 devices on your computer that backup is long gone so keep that in mind
 
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Pauliewaulie

macrumors newbie
Nov 4, 2015
1
2
Only option is to upgrade the computer to handle iTunes 12.3.1
There are times when I really hate Apple, and this is one of them. I have a 2009 MacBook. When I was upgrading my iPad, iTunes *could* have said "hey - if you install ios9, it won't be compatible with this iTunes and you'll need to upgrade your whole machine in order to sync it with your iPad, and you'll need to spend half of the night trying to work out how to reverse the ios9 upgrade if you don't fancy risking upgrading your MacBook (which I don't - I'm going abroad on Saturday and I NEED my laptop to be working.

It would have been a really simple warning. I have a reason that I *really* want iTunes to sync with the iPad and I *really* don't want to risk the upgrade.
 

pcgeek12345

macrumors regular
Oct 9, 2011
152
20
New Jersey
Put an SSD/More RAM in your MacBook and upgrade it. There is no other way around it, and Snow Leopard/Lion are both EOL and unsupported OS's... I have had zero issues running El Cap on 2009/2010 MacBooks. An SSD will make it feel like a new machine.
 
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gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
I'm still having an issue getting the pop up to go away. I plugged in my 6S+ into my Snow Leopard machine before I knew it would require a newer version of iTunes. I got the pop up and it never mounted the device. That was fine by me. I carried over my last backup to my El Capitan machine and restored the device no problem. I still use my Snow Leopard machine as a media server for iTunes. It constantly throws the error message up that I need the new version of iTunes to the point I have to force quit iTunes frequently. I don't want/need the SL machine to support my 6S+, I still use it for my classic and Apple TV. I just need to pop up to stop.

Does anyone have a solution?
 

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
Only option is to upgrade the computer to handle iTunes 12.3.1

My computer is a MacPro1,1, upgradable to Mac OS X 10.7 only due to its 32-bit EFI being unsupported beyond it. iTunes 12.3.1 requires Mac OS X 10.8.5. I would have to run a second computer accessing the library on the Mac Pro's internal drive, either over afp or Firewire target disk mode, or modify Mac OS X to work on it with an upgrade to a supported graphics card and EFI64 emulation. Further, links to Apple's Radeon HD 5770 graphics card upgrade, recommended for this hack, are now broken.

I have applications I need to use that won't run on 10.7 or later.

I've looked at the current iTunes and don't like the UI changes. I want a Downloads window that stays open. I want to see my library, devices, and playlists in my sidebar all the time. Will my AppleScript that copies Release Date to Last Played Date on Podcasts so I can load them in chronological order still work?

And what really makes me angry is that iTunes 11.4 was syncing over WiFi just fine with my iPad 3 (the "The new iPad") running iOS 9.2 up until yesterday when I had to quit and relaunch iTunes 11.4. Only then did it decide it wouldn't communicate.

The only warning Apple gave when trying to upgrade the iPad with iTunes 11.4 was an alert saying that iTunes 11.4 was the latest version, which was only conditionally accurate re:Mac OS X. I upgraded with a Mac Mini running the latest iTunes so I could save the license agreements that I would normally do in 11.4. iTunes 11.4 was working fine with iOS 9.2 until that relaunch.

iOS 9.2 will sync with iTunes 11.4; it just refuses to do so.
 

Jayson A

macrumors 68030
Sep 16, 2014
2,671
1,935
My computer is a MacPro1,1, upgradable to Mac OS X 10.7 only due to its 32-bit EFI being unsupported beyond it. iTunes 12.3.1 requires Mac OS X 10.8.5. I would have to run a second computer accessing the library on the Mac Pro's internal drive, either over afp or Firewire target disk mode, or modify Mac OS X to work on it with an upgrade to a supported graphics card and EFI64 emulation. Further, links to Apple's Radeon HD 5770 graphics card upgrade, recommended for this hack, are now broken.

I have applications I need to use that won't run on 10.7 or later.

I've looked at the current iTunes and don't like the UI changes. I want a Downloads window that stays open. I want to see my library, devices, and playlists in my sidebar all the time. Will my AppleScript that copies Release Date to Last Played Date on Podcasts so I can load them in chronological order still work?

And what really makes me angry is that iTunes 11.4 was syncing over WiFi just fine with my iPad 3 (the "The new iPad") running iOS 9.2 up until yesterday when I had to quit and relaunch iTunes 11.4. Only then did it decide it wouldn't communicate.

The only warning Apple gave when trying to upgrade the iPad with iTunes 11.4 was an alert saying that iTunes 11.4 was the latest version, which was only conditionally accurate re:Mac OS X. I upgraded with a Mac Mini running the latest iTunes so I could save the license agreements that I would normally do in 11.4. iTunes 11.4 was working fine with iOS 9.2 until that relaunch.

iOS 9.2 will sync with iTunes 11.4; it just refuses to do so.

I have a Mac Pro with a Radeon 4870 and I've got Mountain Lion running on it. However, I was able to sync my iPhone on 9.2 with 10.7 Lion, so I'm not sure why you think you need 10.8.5.

Are you sure your applications won't work in 10.7 Lion?
 

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
I have a Mac Pro with a Radeon 4870 and I've got Mountain Lion running on it. However, I was able to sync my iPhone on 9.2 with 10.7 Lion, so I'm not sure why you think you need 10.8.5.

Are you sure your applications won't work in 10.7 Lion?

I thought they dropped support for snow leopard only. Maybe they dropped lion too? That could be possible as ML was the first version completely 64 bit only.
 

Jayson A

macrumors 68030
Sep 16, 2014
2,671
1,935
I thought they dropped support for snow leopard only. Maybe they dropped lion too? That could be possible as ML was the first version completely 64 bit only.

Well, I just upgraded to Mountain Lion a couple weeks ago, but before that I was able to sync my iPhone on 9.2, so I'm guessing iTunes is still compatible with Lion.
 
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