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iOS9 & iTunes 11.4 warning

S

ShepTheShepherd

macrumors newbie
Jan 15, 2016
3
0
Mac128 said:
I am running 10.6.8. My iTunes version is 11.4. I just updated my iPhone to iOS 9. The phone updated just fine, however it is no longer accessible through iTunes.

"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to donwload the latest version of iTunes."
Click to expand...
[doublepost=1452872425][/doublepost]
Mac128 said:
I am running 10.6.8. My iTunes version is 11.4. I just updated my iPhone to iOS 9. The phone updated just fine, however it is no longer accessible through iTunes.

"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to donwload the latest version of iTunes."
Click to expand...


Played a little last night.....
UPDATE:
2005 Mac w/Snow Leopard + iTunes 11.4
(2) iPhone 4S's w/iOS 9.2 = can't connect
(1) iPhone 5S w/iOS 9.2 = CAN CONNECT
(2) iPhone 6S's w/iOS 9.2 = can't connect

That makes no sense apple.....
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
ShepTheShepherd said:
[doublepost=1452872425][/doublepost]


Played a little last night.....
UPDATE:
2005 Mac w/Snow Leopard + iTunes 11.4
(2) iPhone 4S's w/iOS 9.2 = can't connect
(1) iPhone 5S w/iOS 9.2 = CAN CONNECT
(2) iPhone 6S's w/iOS 9.2 = can't connect

That makes no sense apple.....
Click to expand...

My 5 with 9.0 connected to my Snow Leopard machine. My 6S+ no dice. Ended in a never ending pop up window I couldn't get rid of. I finally got rid of it, just not sure how.
 
GJamesB

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
(I am sure. It's one of the more famous incompatible programs which is itself quite expensive and has switched to being a subscription service.)

Worse in this is that the old iTunes now gets the alert popping up constantly every time the iPad looks for iTunes, just like gixxerfool described. But after the first alert, the subsequent alerts fail to identify the iPad by name, using an empty string (rather than the string of Unicode characters which is its assigned name). Depending how long it sat there without being cleared (e.g. overnight), I'd have to hold down Return for a minute or more to clear out all the alerts resulting from the attempted connections. While composing this posting, I cleared out 5 more stacked up. It appears to also be blocking certain aspects of iTunes from functioning properly as other UI elements don't update until the first alert is cleared.

The only thing that stops it is not to have the iPad connected to a charger. There seems to be no setting on the iPad to not try to sync when charging. Well, apart from turning off WiFi so it uses my LTE data overnight, or assigning it to an alternate WiFi connection that is on a different network than the iTunes install, or dropping it into a Faraday bag, or moving the Mac Pro to another WiFi network, or other network topology or firewalling methods, none of which should be necessary.

Oh boy, think of the harassment you can do to others who leave their networks open and old iTunes running with these pop-ups! Can one spoof a device that says it is iOS 257.0 to target everyone?

This does not induce me to buy a new iPad Pro to replace my "The new iPad" with its cracked screen. It is in fact a major disincentive because anything newer will be just as incompatible.

The only supported solution I can see is to abandon running iTunes on that hardware and migrate my iTunes library (3.3 TB, 47,869 items on an internal drive) to another computer. And my little dog, er, photo library, too.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
(I am sure. It's one of the more famous incompatible programs which is itself quite expensive and has switched to being a subscription service.)

Worse in this is that the old iTunes now gets the alert popping up constantly every time the iPad looks for iTunes, just like gixxerfool described. But after the first alert, the subsequent alerts fail to identify the iPad by name, using an empty string (rather than the string of Unicode characters which is its assigned name). Depending how long it sat there without being cleared (e.g. overnight), I'd have to hold down Return for a minute or more to clear out all the alerts resulting from the attempted connections. While composing this posting, I cleared out 5 more stacked up. It appears to also be blocking certain aspects of iTunes from functioning properly as other UI elements don't update until the first alert is cleared.

The only thing that stops it is not to have the iPad connected to a charger. There seems to be no setting on the iPad to not try to sync when charging. Well, apart from turning off WiFi so it uses my LTE data overnight, or assigning it to an alternate WiFi connection that is on a different network than the iTunes install, or dropping it into a Faraday bag, or moving the Mac Pro to another WiFi network, or other network topology or firewalling methods, none of which should be necessary.

Oh boy, think of the harassment you can do to others who leave their networks open and old iTunes running with these pop-ups! Can one spoof a device that says it is iOS 257.0 to target everyone?

This does not induce me to buy a new iPad Pro to replace my "The new iPad" with its cracked screen. It is in fact a major disincentive because anything newer will be just as incompatible.

The only supported solution I can see is to abandon running iTunes on that hardware and migrate my iTunes library (3.3 TB, 47,869 items on an internal drive) to another computer. And my little dog, er, photo library, too.
Click to expand...

Even more frustrating I thought I had it licked. It started all over again. I haven't hooked up a device to it since launch day. I tried turning off iCloud, signing out of the store, deauthorizing the computer. I deleted all my backups, they're useless anyways. Nothing I have done will allow me to get rid of these. I get the empty string as well.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
(I am sure. It's one of the more famous incompatible programs which is itself quite expensive and has switched to being a subscription service.)

Worse in this is that the old iTunes now gets the alert popping up constantly every time the iPad looks for iTunes, just like gixxerfool described. But after the first alert, the subsequent alerts fail to identify the iPad by name, using an empty string (rather than the string of Unicode characters which is its assigned name). Depending how long it sat there without being cleared (e.g. overnight), I'd have to hold down Return for a minute or more to clear out all the alerts resulting from the attempted connections. While composing this posting, I cleared out 5 more stacked up. It appears to also be blocking certain aspects of iTunes from functioning properly as other UI elements don't update until the first alert is cleared.

The only thing that stops it is not to have the iPad connected to a charger. There seems to be no setting on the iPad to not try to sync when charging. Well, apart from turning off WiFi so it uses my LTE data overnight, or assigning it to an alternate WiFi connection that is on a different network than the iTunes install, or dropping it into a Faraday bag, or moving the Mac Pro to another WiFi network, or other network topology or firewalling methods, none of which should be necessary.

Oh boy, think of the harassment you can do to others who leave their networks open and old iTunes running with these pop-ups! Can one spoof a device that says it is iOS 257.0 to target everyone?

This does not induce me to buy a new iPad Pro to replace my "The new iPad" with its cracked screen. It is in fact a major disincentive because anything newer will be just as incompatible.

The only supported solution I can see is to abandon running iTunes on that hardware and migrate my iTunes library (3.3 TB, 47,869 items on an internal drive) to another computer. And my little dog, er, photo library, too.
Click to expand...

Well, the pop up is back. I guess none of that fixed it.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
ShepTheShepherd said:
I am beyond frustrated. I am actually telling people the new iP6S is junk. I am having too many annoying issues. I am no longer an apple fan.
Click to expand...
I love the phone. No complaints for me. The pop up is annoying, but it's not enough for me to hate apple. I use MS at work and it's enough to drive me crazy. I'll take this over the alternative.
 
S

ShepTheShepherd

macrumors newbie
Jan 15, 2016
3
0
gixxerfool said:
I love the phone. No complaints for me. The pop up is annoying, but it's not enough for me to hate apple. I use MS at work and it's enough to drive me crazy. I'll take this over the alternative.
Click to expand...

Here's my drama. And keep in mind that did not start out from a back up:

1. Screen, lock button, etc, occasional unresponsive.

2. Often during screen rotation, the ATT symbol, the Wi-go symbol, the clock time, the battery percentage, get locked in one orientation, and the main body of he screen will be in the opposite orientation.

3. Text tone and phone call tomes will not play the ones I set it to, they play the default tone.

4. The signal strength for ATT goes haywire, I have a 5S running same iOS, my 6S will drop and say they're are no bars when my 5S has 2-4.

5. With full bars, my phone will not alert me at all for a text, and sometimes not even for a call.

6. Even though I turned off the iCloud sync notification, it still gets the notification if my 5S is near.

7. Opened iTunes last week and it was stuck in the black screen for iTunes wanting me to join the music membership, I could not access my music.

8. Just yesterday, my phone was stuck on vibrate and would not do an audible alert.

There are more, this is just off the top of my head.....

My wife's iP6S was junk out today the box, iCloud ruined her back up in top of that.
 
GJamesB

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
I got fed up enough that I just put together this AppleScript that checks every 10 seconds for the offending window's presence and automatically click the OK button. Since the alert has no title, experiment revealed its enumeration to be "window 1". Along the way it seemed to think "window 1" always exists and containing static text, so that's why there's so many "exist" tests to prevent tripping an error.

I test the value for the end of text as I receive it after the device's name (if present). If your message reads differently (e.g. you have another language setting), adjust accordingly. Same for if your button doesn't read "OK". You can also change the idle delay as you see fit (units are in seconds on the return statement in the idle section).

I store whether iTunes was hidden at launch and at each failed test and restore that state only when it detects the alert, because the alert itself forces iTunes to become visible.

Put this in AppleScript Editor and Save As a "Stay Open" app, naming it however you like. This might be a useful basis for any other annoying alerts you want to dismiss automatically.

In testing, I found I could make the alert appear within 12 seconds of turning on the iPad.

There's probably room for improvement, like quitting automatically if iTunes quits or waiting for iTunes to be launched to do its work. I've tweaked it enough for now.
Code: 
global iTunesVisible

on run
    tell application "System Events"
        if not (exists process "iTunes") then return
        tell process "iTunes"
            set iTunesVisible to visible
        end tell
    end tell
end run

on idle
    tell application "System Events" to tell process "iTunes"
        if (exists window 1) then
            if (exists value of item 1 of static text of window 1) then
                if (value of item 1 of static text of window 1 contains "cannot be used because it requires a newer version of iTunes. Go to www.tunes.com to download the latest version of iTunes.") then
                   if exists (button "OK" of window 1) then
                     click (button "OK" of window 1)
                     set visible to iTunesVisible
                  end if
               end if
            else
                set iTunesVisible to visible
            end if
        end if
    end tell
    return 10
end idle
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
I got fed up enough that I just put together this AppleScript that checks every 10 seconds for the offending window's presence and automatically click the OK button. Since the alert has no title, experiment revealed its enumeration to be "window 1". Along the way it seemed to think "window 1" always exists and containing static text, so that's why there's so many "exist" tests to prevent tripping an error.

I test the value for the end of text as I receive it after the device's name (if present). If your message reads differently (e.g. you have another language setting), adjust accordingly. Same for if your button doesn't read "OK". You can also change the idle delay as you see fit (units are in seconds on the return statement in the idle section).

I store whether iTunes was hidden at launch and at each failed test and restore that state only when it detects the alert, because the alert itself forces iTunes to become visible.

Put this in AppleScript Editor and Save As a "Stay Open" app, naming it however you like. This might be a useful basis for any other annoying alerts you want to dismiss automatically.

In testing, I found I could make the alert appear within 12 seconds of turning on the iPad.

There's probably room for improvement, like quitting automatically if iTunes quits or waiting for iTunes to be launched to do its work. I've tweaked it enough for now.
Code: 
global iTunesVisible

on run
    tell application "System Events"
        if not (exists process "iTunes") then return
        tell process "iTunes"
            set iTunesVisible to visible
        end tell
    end tell
end run

on idle
    tell application "System Events" to tell process "iTunes"
        if (exists window 1) then
            if (exists value of item 1 of static text of window 1) then
                if (value of item 1 of static text of window 1 contains "cannot be used because it requires a newer version of iTunes. Go to www.tunes.com to download the latest version of iTunes.") then
                   if exists (button "OK" of window 1) then
                     click (button "OK" of window 1)
                     set visible to iTunesVisible
                  end if
               end if
            else
                set iTunesVisible to visible
            end if
        end if
    end tell
    return 10
end idle
Click to expand...
This is amazing! I need this in the worst way. Thank you!!
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
I got fed up enough that I just put together this AppleScript that checks every 10 seconds for the offending window's presence and automatically click the OK button. Since the alert has no title, experiment revealed its enumeration to be "window 1". Along the way it seemed to think "window 1" always exists and containing static text, so that's why there's so many "exist" tests to prevent tripping an error.

I test the value for the end of text as I receive it after the device's name (if present). If your message reads differently (e.g. you have another language setting), adjust accordingly. Same for if your button doesn't read "OK". You can also change the idle delay as you see fit (units are in seconds on the return statement in the idle section).

I store whether iTunes was hidden at launch and at each failed test and restore that state only when it detects the alert, because the alert itself forces iTunes to become visible.

Put this in AppleScript Editor and Save As a "Stay Open" app, naming it however you like. This might be a useful basis for any other annoying alerts you want to dismiss automatically.

In testing, I found I could make the alert appear within 12 seconds of turning on the iPad.

There's probably room for improvement, like quitting automatically if iTunes quits or waiting for iTunes to be launched to do its work. I've tweaked it enough for now.
Code: 
global iTunesVisible

on run
    tell application "System Events"
        if not (exists process "iTunes") then return
        tell process "iTunes"
            set iTunesVisible to visible
        end tell
    end tell
end run

on idle
    tell application "System Events" to tell process "iTunes"
        if (exists window 1) then
            if (exists value of item 1 of static text of window 1) then
                if (value of item 1 of static text of window 1 contains "cannot be used because it requires a newer version of iTunes. Go to www.tunes.com to download the latest version of iTunes.") then
                   if exists (button "OK" of window 1) then
                     click (button "OK" of window 1)
                     set visible to iTunesVisible
                  end if
               end if
            else
                set iTunesVisible to visible
            end if
        end if
    end tell
    return 10
end idle
Click to expand...


I went ahead and added this but when I go to Save As it has "Stay Open" grayed out. Any ideas?
 
GJamesB

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
gixxerfool said:
At the risk of sounding ungrateful, the windows still appear for me.
Click to expand...
Yeah, this just dismisses them automatically when they appear (within 10 seconds). And occasionally the script still encounters an error causing it to stop functioning until it is relaunched (difficult to track down as it doesn't ID the line of code).

It would take a patch directly to iTunes to eliminate the window entirely and I haven't been able to do anything close to that since Mac OS 9. I try keeping iTunes in its own workspace, but the window insists on popping up on the active workspace.

At least its dismissal stops it from blocking downloads from occurring.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
Yeah, this just dismisses them automatically when they appear (within 10 seconds). And occasionally the script still encounters an error causing it to stop functioning until it is relaunched (difficult to track down as it doesn't ID the line of code).

It would take a patch directly to iTunes to eliminate the window entirely and I haven't been able to do anything close to that since Mac OS 9. I try keeping iTunes in its own workspace, but the window insists on popping up on the active workspace.

At least its dismissal stops it from blocking downloads from occurring.
Click to expand...

There seems to be something else occurring for me. Prior to adding your script, it would trigger to pop ups multiple times. So I would have them for my device name and then "" (no device name). This shouldn't be an issue with your script since it's only searching after the device name for the line that it would be dismissing.

Prior to your script I could hold down the enter button and it would dismiss I don't know how many windows, possibly hundreds. To the point of me just force closing iTunes and relaunching. Now, it leaves two open but dismisses all the rest. So I have to cancel one for my device and one for no device, "".

If I understand you correctly, it shouldn't allow for any to stay open. Is that right?
 
GJamesB

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
gixxerfool said:
If I understand you correctly, it shouldn't allow for any to stay open. Is that right?
Click to expand...

The Stay Open option should keep the script running, looking for new windows to close every 10 seconds. If it was run with a bunch queued up, it would get them all eventually. But I have a patch:
Code: 
global iTunesVisible

on run
    tell application "System Events"
        if not (exists process "iTunes") then return
        tell process "iTunes"
            set iTunesVisible to visible
        end tell
    end tell
end run

on idle
    tell application "System Events" to tell process "iTunes"
        repeat with w in windows
            if (exists value of item 1 of static text of w) then
                if (value of item 1 of static text of w contains "cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes") then
                    if exists (button "OK" of w) then
                        click (button "OK" of w)
                        set visible to iTunesVisible
                        # return 1
                    end if
                end if
            end if
        end repeat
        set iTunesVisible to visible
    end tell
    return 10
end idle

This replaces the "if (exists) window 1" with an iteration over all the windows of iTunes, "repeat with w in windows" (and natch the corresponding "end if" with "end repeat"). It finds the first such window, dismisses it, then repeats to find the next, until they're all gone. Then it goes idle for 10 seconds before it checks again.

I've actually been running it with the "return 1" line left uncommented (without the "#") just so that it looks at the list of windows anew, just in case it is not issuing the "" windows until the previous one is dismissed. Mostly because I don't want to set up a semaphore for the "set visible to iTunesVisible" outside the conditional.

The "if (exists value of item 1 of static text of w) may need better safeguarding. That might be where I'm getting an error occasionally.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
GJamesB said:
The Stay Open option should keep the script running, looking for new windows to close every 10 seconds. If it was run with a bunch queued up, it would get them all eventually. But I have a patch:
Code: 
global iTunesVisible

on run
    tell application "System Events"
        if not (exists process "iTunes") then return
        tell process "iTunes"
            set iTunesVisible to visible
        end tell
    end tell
end run

on idle
    tell application "System Events" to tell process "iTunes"
        repeat with w in windows
            if (exists value of item 1 of static text of w) then
                if (value of item 1 of static text of w contains "cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes") then
                    if exists (button "OK" of w) then
                        click (button "OK" of w)
                        set visible to iTunesVisible
                        # return 1
                    end if
                end if
            end if
        end repeat
        set iTunesVisible to visible
    end tell
    return 10
end idle

This replaces the "if (exists) window 1" with an iteration over all the windows of iTunes, "repeat with w in windows" (and natch the corresponding "end if" with "end repeat"). It finds the first such window, dismisses it, then repeats to find the next, until they're all gone. Then it goes idle for 10 seconds before it checks again.

I've actually been running it with the "return 1" line left uncommented (without the "#") just so that it looks at the list of windows anew, just in case it is not issuing the "" windows until the previous one is dismissed. Mostly because I don't want to set up a semaphore for the "set visible to iTunesVisible" outside the conditional.

The "if (exists value of item 1 of static text of w) may need better safeguarding. That might be where I'm getting an error occasionally.
Click to expand...

Thanks again! I wish I could help you out. This is fantastic.
 
D

daniel-n-b

macrumors newbie
May 31, 2016
18
4
Near Pune, India
Hi, I'm in the same situation with iOS 9, now 9.3.2, and no longer able to sync with iTunes 11.4. Unfortunately I had no idea that the new iOS would require upgrading my computer OS. Also unfortunate is that, to the best of my understanding, there's no going back now, as Apple is no longer "signing" any devices with iOS 8. Ouch! What a nasty surprise from Apple!

In my case upgrading my OSX isn't a good option, as I'm still actively using an old program that only runs on 10.6.8. And I only have one computer, so I can't just sync my phone to another that's running a later OS.

Since others will surely be in the same situation, I thought I'd list a few of the work-arounds I've found, to get the most out of my phone despite not being able to sync with it anymore, through iTunes.

The first work-around was to download all my apps for the phone directly from the app store, rather than using the copies on my computer. This took a bit more time than it would have otherwise, but no big deal.

The second work-around, for getting the music onto my phone, took a lot more research. I found only two programs (on my mac) that were capable of running under 10.6.8, yet also working with an iPhone 4s running 9.3.2. Fortunately they both allowed me to test them.

MacFoneTrans was the first I found. It goes for about $50, and offers options for syncing contacts, music (many flavors of audio), photos and even messages. I was initially impressed, but on closer inspection I found at least two killer flaws in the way it handles audio. The first flaw is that I couldn't get it to recognize all the playlists I have in iTunes 11.4. I have about 20 GB of audio loaded into iTunes, and dozens of playlists to help keep it all organized the way I want. Not being able to make use of all those playlists is a killer flaw, at least for me. Another issue is that it doesn't properly support audiobooks, and I have a lot of those. Rather than loading the audiobook into my iPhone as is (which would allow me to play it chapter by chapter), the program started converting my audiobooks, probably into mp3 files, killing all the information about the chapter names & such. Yuck!

The second program I found is called Wondershare TunesGo, which goes for $60. At first this looked like it would be inadequate, because all it really seems to support is music, but at least it recognizes all my playlists, and allows me to temporarily load whichever playlist(s) I want onto my phone. This is crucial to me. It actually offers even less support for audiobooks, which I'm not happy about, but this is the best I could find.

The third work-around I needed was some way of getting documents loaded into my various apps. Kindle downloads its own, but I had quite a library of PDF files loaded into my Adobe reader app, a few home-made animated gifs loaded into an app called GifPlayer, and quite a few other cases where I needed a way of loading my files into my various apps. Fortunately I have a friend who's much more knowledgeable about iPhones and all other Apple species, and he suggested an app called GoodReader. I actually already had this app, as I liked to use it for showing presentations (much better than the super-bloated KeyNote app). I had no idea it could communicate so well with my computer, and without iTunes. First I set up a personal hotspot on my phone, then log in on my mac. Then in GoodReader I set up a WiFi connection. Then on my mac, in a web browser, I log in to the webpage created by GoodReader, and upload whatever files I want on my Phone. Finally in GoodReader I select Manage Files, select some of the documents, and say "Open In", this gives me a menu of which app to open the files in, which then transfers those files into the local memory for those apps.

With all these work-arounds, I'm at a place where I can start moving forward again with a phone that can still do most of the things I really need it to do. I hope some of this helps some other unfortunate souls who, like me, fell into the trap that Apple created for us.
 
D

daniel-n-b

macrumors newbie
May 31, 2016
18
4
Near Pune, India
daniel-n-b said:
It actually offers even less support for audiobooks, which I'm not happy about, but this is the best I could find.
Click to expand...

Correction: I'm happy to say that Wondershare TunesGo does support audiobooks, it just took me a while to figure out how to use it. Part of the problem was that audiobooks are now loaded into iBooks. That's not where I was looking for them!

It also took me a while to figure out how to get my contacts loaded in correctly.
 
GJamesB

GJamesB

macrumors newbie
Dec 31, 2015
8
0
Lincoln, Nebraska
I don't know if it was the latest iOS update or something else, but my iPad stopped trying to communicate with my iTunes and I was not getting the alert anymore. If this is true for you, DO NOT DO WHAT I JUST DID and try connecting the iPad via USB and telling iTunes to manage it and for the iPad to trust the computer. This will just start the incompatibility alerts all over again.

But it does suggest that there may be a workaround by getting the affected iOS products to revoke their trust of the computer running the old iTunes, at least until you're fed up with not being able to sync or back up your iOS device and do what Apple wants and migrate your iTunes library to a newer computer capable of running a sufficiently up-to-date version of iTunes.

Meanwhile, that same iTunes tells me of two new app updates (Podcasts and Find My Friends) that I can only install directly to my iOS device, not through iTunes, and they aren't offered directly to my devices. Apparently to get rid of them you must delete the copies that currently exist in your iTunes.
 
typecase

typecase

macrumors 6502
Feb 2, 2005
394
400
So I had an iPhone 6Plus and had the latest 9.35 on it. I could sync my music, back up, etc with iTunes 11.4 without problems until my phone had charging problems and I had it replaced by Applecare today. Two hours ago I backed up the old phone and made it sync with iTunes 11.4 on this very computer. Now the new phone (same version) says that that a newer version of itunes is required even though it was this version that created the backup on my computer only a few hours ago.

I'm a Snow leopard holdout and use Soundtrack pro which wont' work on the new OS. Any ideas?
 
C

contraDanc3r

macrumors newbie
Oct 24, 2016
2
0
typecase said:
So I had an iPhone 6Plus and had the latest 9.35 on it. I could sync my music, back up, etc with iTunes 11.4 without problems until my phone had charging problems and I had it replaced by Applecare today. Two hours ago I backed up the old phone and made it sync with iTunes 11.4 on this very computer. Now the new phone (same version) says that that a newer version of itunes is required even though it was this version that created the backup on my computer only a few hours ago.

I'm a Snow leopard holdout and use Soundtrack pro which wont' work on the new OS. Any ideas?
Click to expand...

Problem solved for me so it seems. You need to edit your com.apple.itunes.plist (after backing up, of course).

Quit iTunes. Edit the .plist file: There is a key in there called MobileDeviceWakeUp or some such. Remove the key/data for that. Seems to work!

No promises; no guarantees; if this fritzes anything, remember I told you to back up! But I've been going for quite a few hours without the @#$#@! pop-up. Siempre Snow Leopard.
 
gixxerfool

gixxerfool

macrumors 65816
Jun 7, 2008
1,087
786
contraDanc3r said:
Problem solved for me so it seems. You need to edit your com.apple.itunes.plist (after backing up, of course).

Quit iTunes. Edit the .plist file: There is a key in there called MobileDeviceWakeUp or some such. Remove the key/data for that. Seems to work!

No promises; no guarantees; if this fritzes anything, remember I told you to back up! But I've been going for quite a few hours without the @#$#@! pop-up. Siempre Snow Leopard.
Click to expand...

Do you have the file path for this?
 
C

contraDanc3r

macrumors newbie
Oct 24, 2016
2
0
~/Library/Preferences/com.apple.itunes.plist
[doublepost=1477512141][/doublepost]Case corrected:

/Users/YourUsername/Library/Preferences/com.apple.iTunes.plist
[doublepost=1477512218][/doublepost]Also the key to delete is: MobileDeviceWakeupTokens
 
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