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I've got the same iPad Pro as you but It doesn't show the battery health in settings for some reason.

here is what I see... how do I switch it on?

View attachment 2467283
I’m using a free shortcut called PowerUtil
Very easy
 
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They don't with iPhones and Macs - because they replace just the battery.
I don’t know about Macs, but I can assure you on iPhone they still apply the 80% rule (checked 1 month ago).
Some people use an app called 'Coconut Battery' to get such information. You can also find it by connecting your iPad to your Mac.

You don’t need it anymore. There are shortcuts for that (see above).
 
The issue is Apple not offering battery replacements at (say) 85%. I understand that they don’t want to offer it for a battery at 95%, but to reach below 80% you have to live with a noticeably degraded battery for quite a while.
 
The issue is Apple not offering battery replacements at (say) 85%. I understand that they don’t want to offer it for a battery at 95%, but to reach below 80% you have to live with a noticeably degraded battery for quite a while.
That was exactly my point. I started notice a shortened battery life below 86/85%, so I think the level they choose (80%) could be acceptable for a warranty covered replacement, but if I am outside warranty timeframe, they should accept it below 85%
 
Exactly.


See below. By the way it’s not customer’s fault if they designed the device in a non-serviceable way.

If I’m not wrong, this in no more true for new iPad Pro models (not sure about the M1). Now they can service the battery.
You are correct, only M4 iPads have the option of changing battery only. All other iPads will get a replacement unit if you pay for a battery service. Of course the battery will have to show below 80% capacity using Apples own diagnostic equipment. They are very strict about the threshold for replacement in these instances..
 
You are correct, only M4 iPads have the option of changing battery only. All other iPads will get a replacement unit if you pay for a battery service. Of course the battery will have to show below 80% capacity using Apples own diagnostic equipment. They are very strict about the threshold for replacement in these instances..
I thought I remembered reading something about the mini 6 ( and presumably 7) just having the battery replaced instead of the unit too. Maybe I misunderstood?
 
You're right. The iPad mini 17Pro is also included in the battery only replacement. iPad mini 6 is not..
Edit: I went and found the article.
1735710254963.png
 
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The same is true with all of their devices.

Exactly… No matter if it’s a laptop, tablet, watch, phone, etc. etc., if you get good performance after 2-3 years you’re one of the lucky minority. It is frustrating, especially given how expensive Apple stuff is, and how frequently — in my personal experience for example — the health rate can hover at 83% indefinitely while you wait and wait and hope it gets to 79% so they will agree to replace it. But it’s certainly not unique to iPads, or any other one type of Apple or other brand device. I guess car batteries are rated for 10 years or so? but yeah not tech gadgets.

To the OP’s question, though, yes of course many of us agree that Apple “should” do that (change the policy to 85%, definitely more reasonable) and a lot of other things, but I don’t see them changing that any time soon.
 
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I don’t know about Macs, but I can assure you on iPhone they still apply the 80% rule (checked 1 month ago).

You don’t need it anymore. There are shortcuts for that (see above).
Apple replaced my dad’s 86% iPhone 12 mini battery a few months ago so this is definitely not true (in fact they did it for free as they broke the screen in the process so he got new screen and battery for nothing).
 
I’m the happy owner of an M1 12.9” iPad Pro, which is turning 3 years old in two weeks. Performance wise I’m perfectly happy with my device: it still is very snappy even in demanding apps and games, so I really don’t need a new model. The screen is gorgeous, and I have the expensive Apple keyboard that makes it a perfect notebook replacement for most of my tasks.
But after 3 years the battery isn’t what it used to be. According to Battery Stats it is just north of 84% of its original health, which is not too bad (is around 540 charging cycles) but definitely impacts my daily routine.
Battery replacement is not an option: Apple wont consider that above 80%. I’m not going to spend quite a lot of money for a new iPad Pro, considering the M1 still is more than enough for me.
Apple should change battery replacement policy: if I want to replace my battery, and I’m paying for that, they should allow me to do that when battery health is below 85%.
What do you think ?
I had my 2018 iPad Pro’s battery replaced by a third party repair shop. I thought they did a pretty good job, though you can see parts where they glued the screen back on, but I didn’t really mind as the iPad was already a couple of years old at that point.

That said, I didn’t feel like my battery life was that much better. Maybe it’s already had a few years of updates weighing it down. Maybe the spare battery they used wasn’t quite up to spec. Either way, it’s something you can consider.
 
Apple replaced my dad’s 86% iPhone 12 mini battery a few months ago so this is definitely not true (in fact they did it for free as they broke the screen in the process so he got new screen and battery for nothing).
Great deal for your father, but isn't the 80% capacity threshold for warranty coverage battery replacement (standard or AppleCare+) a documented policy on Apple's support pages? Obviously sometimes an Apple representative can bend the rules and help a customer out.

https://support.apple.com/iphone/repair/battery-replacement

IMO there's ambiguity in their documentation whereby the information about free replacement is given but no statement is made directly that all other requests for replacement will be subject to a flat fee. Given the way the pages read, it's understandable for a consumer to expect Apple to comply with a battery replacement request for a fee regardless of battery life percentage. The ambiguity also lends itself to misinterpretation by an Apple employee who may feel that they are entitled to deny any and all battery replacement requests whether the customer is willing to pay for it or not.
 
Great deal for your father, but isn't the 80% capacity threshold for warranty coverage battery replacement (standard or AppleCare+) a documented policy on Apple's support pages? Obviously sometimes an Apple representative can bend the rules and help a customer out.

https://support.apple.com/iphone/repair/battery-replacement

IMO there's ambiguity in their documentation whereby the information about free replacement is given but no statement is made directly that all other requests for replacement will be subject to a flat fee. Given the way the pages read, it's understandable for a consumer to expect Apple to comply with a battery replacement request for a fee regardless of battery life percentage. The ambiguity also lends itself to misinterpretation by an Apple employee who may feel that they are entitled to deny any and all battery replacement requests whether the customer is willing to pay for it or not.
Apple won’t replace the battery under warranty until under 80%. My experience is if you pay they’ll do it at any %.
 
Apple won’t replace the battery under warranty until under 80%. My experience is if you pay they’ll do it at any %.
Yes, I fully understand that this is your (and probably many others) experience. There are other posts on these forums documenting refusal of paid battery replacement requests above 80%. Thus I am merely pointing out that others have different experiences and that the ambiguity in the policy (intentional by Apple or not) is potentially part of the reason for the variation of said experiences.
 
Apple should change battery replacement policy: if I want to replace my battery, and I’m paying for that, they should allow me to do that when battery health is below 85%.
What do you think ?
I think you should control what you can and live with what you cannot. or vote with your feet or dollars.

these mega-corps are not gonna listen to some 15 people on a forum. hell, even thousands of people protesting loudly and they might not even respond.

in principle I agree they should replace the battery for a customer who is *willing* to pay for it no doubt. I don't understand why their policy is below 80% SoH only though.

But personally my MacBook Pro (2010), MacBook (2016), iPhone SE, iPhone 11 Pro, iPad, iPad 3 are all still on their original batteries in 2025 lol. Maybe just carry a small charger or power bank around mate.
 
Apple should change battery replacement policy: if I want to replace my battery, and I’m paying for that, they should allow me to do that when battery health is below 85%.
What do you think ?
And if the amount Apple charged you was close to the amount of a brand new iPad, would you be happy with it?

Their low battery replacement fee is based on the assumption that only a small number of iPads will actually end up meeting that condition. Change the underlying assumption, and of course everything else changes as well.
 
Apple replaced my dad’s 86% iPhone 12 mini battery a few months ago so this is definitely not true (in fact they did it for free as they broke the screen in the process so he got new screen and battery for nothing).
Be informed before defining as “definitely not true” someone’s else statement. You were lucky, many others here had different experiences. Recently I was refused for my iPad Pro and one on my colleague had the same experience with his iPhone (at 83%).
Your store manager was very kind…
I had my 2018 iPad Pro’s battery replaced by a third party repair shop. I thought they did a pretty good job, though you can see parts where they glued the screen back on, but I didn’t really mind as the iPad was already a couple of years old at that point.

That said, I didn’t feel like my battery life was that much better. Maybe it’s already had a few years of updates weighing it down. Maybe the spare battery they used wasn’t quite up to spec. Either way, it’s something you can consider.
At which level of degradation was the battery you replaced? In my experience you start noticing a difference when it goes below 85/84%.
Apple won’t replace the battery under warranty until under 80%. My experience is if you pay they’ll do it at any %.
And as we showed you, that’s not true in many cases. My experience is from two different Apple Store in two different countries.
And if the amount Apple charged you was close to the amount of a brand new iPad, would you be happy with it?

Their low battery replacement fee is based on the assumption that only a small number of iPads will actually end up meeting that condition. Change the underlying assumption, and of course everything else changes as well.
Well, if that’s the case, it means Apple screwed up badly with engineering the device. A battery replacement could be expensive, but not THAT expensive
 
I think you should control what you can and live with what you cannot. or vote with your feet or dollars.

these mega-corps are not gonna listen to some 15 people on a forum. hell, even thousands of people protesting loudly and they might not even respond.

in principle I agree they should replace the battery for a customer who is *willing* to pay for it no doubt. I don't understand why their policy is below 80% SoH only though.

But personally my MacBook Pro (2010), MacBook (2016), iPhone SE, iPhone 11 Pro, iPad, iPad 3 are all still on their original batteries in 2025 lol. Maybe just carry a small charger or power bank around mate.
I voted with my wallet. I’m a very old Apple user (my first Mac was a Machintosh II… some of you weren’t even born yet 😅), even if I’m “just” 53. I stopped buying Mac because Tim Cook made them disposable devices. And it hurts, because I really love Mac.
 
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At which level of degradation was the battery you replaced? In my experience you start noticing a difference when it goes below 85/84%.
I think it was around 84%.
Well, if that’s the case, it means Apple screwed up badly with engineering the device. A battery replacement could be expensive, but not THAT expensive
The 2018 iPad Pro would have been designed under Jony Ive's era, and he was infamous for his love of thin form factors, often at the expense of repairability.

I won't say Apple screwed it up. They simply made a design decision, and decided on a thinner device even though it would make the battery harder to replace.
 
It's a shame Apple don't have the same type of battery exchange fee and rules as they do with the iPhone.
I would have thought its tricker to make a design for a phone where every micrometer and gram counts, but not for an iPad.
At the same time phones are supported longer and are likely to be used longer so that might be one reason they are making it easier to exchange batteries on those type of devices.

Maybe EU and/or other countries can push more for making battery replacement cheaper and easier in the future so that devices can have a longer lifecycle along with longer support.
 
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