iPad Pro iPad Pro screen intermittently turns on with Apple Smart Keyboard

[reden]

I have an iPad Pro with the Apple Smart Keyboard. When it's just sitting there with the keyboard either behind the screen as a back cover or in stand mode, the screen will turn on intermittently. This can get annoying. As you can see by the video I'm posting, it sits next to my computer, so I'm constantly watching it come on and off. I wonder if this is a hardware issue with the iPads or the keyboards. My friend has an iPad Pro as well with a Smart Keyboard, has the same issue.

Here's the video:

Anyone else have this issue or noticed it?

 

[jamesrick80]

Wow, that does not happen with my iPad pro and smart keyboard

 

[mcvite]

I am not getting the same issues that you seem to be having mate, the problem I have it that the smart key board which is attached to my pro is the keys are talking with the iPad to be its a software update that might be needed to rectify this problem.
Hope you get your problem sorted out plus fingers cross apple might bring out a software update .

 

[zavier]

My iPad Pro with Smart Keyboard has exactly the same issue. A little annoying.

 

[jdusoccer12]

I have the exact same problem and I agree it is very annoying.

 

[StuartL]

I've noticed the same sometimes when I've got the cover folded right back (keyboard not in use) and the iPad is laying face up. For me it seems to be environment based - happens in some places but not others. Enough movement/vibration nearby (someone walking past, leaning on desk etc...) to cause something like a sensitive key to be pressed enough under the weight of the iPad for it to register as a keypress and therefore wake the iPad up.

 

[reden]

I've noticed the same sometimes when I've got the cover folded right back (keyboard not in use) and the iPad is laying face up. For me it seems to be environment based - happens in some places but not others. Enough movement/vibration nearby (someone walking past, leaning on desk etc...) to cause something like a sensitive key to be pressed enough under the weight of the iPad for it to register as a keypress and therefore wake the iPad up.

I thought of that, until I realized the Keyboard when folded back doesn't function because it's no longer connected.

 

[Ghost31]

Have an iPad pro with a smart keyboard. ALSO have the same issue. Weird how this doesn't seem to be news

 

[drewfus]

Same here. There are actually a couple of other threads about this same problem. I brought mine in to the Genius Bar over the holidays and they swapped out my ASK, and it seemed to be fine. The problem started happening again a few weeks ago. Brought it in again and his time they're swapping out the IPP (they couldn't do it on the spot because they didn't have stock of my model). I'm curious to see whether this fixes the problem. If you're anywhere near an Apple Store, it might be worth bringing it in to them.

 

[reden]

Same here. There are actually a couple of other threads about this same problem. I brought mine in to the Genius Bar over the holidays and they swapped out my ASK, and it seemed to be fine. The problem started happening again a few weeks ago. Brought it in again and his time they're swapping out the IPP (they couldn't do it on the spot because they didn't have stock of my model). I'm curious to see whether this fixes the problem. If you're anywhere near an Apple Store, it might be worth bringing it in to them.

I might have to do this, since it drains my battery a lot faster.

 

[PattyMc]

Is it possible that it's syncing with another Apple device, phone or desktop/laptop?

 

[drewfus]

Is it possible that it's syncing with another Apple device, phone or desktop/laptop?

I thought of that too, but it was happening even when bluetooth and wi-fi were off, and I was signed out of iCloud, just for good measure.

 

[xraydoc]

Same. Exactly as in the video though perhaps not as frequently. Not sure if it happens when the cover is closed over the screen, but it happens when the screen is uncovered. Not sure if it did this when I first got the keyboard though perhaps now I'm just noticing it more.

 

[Oblivion426]

Mine exhibits the exact same issue. I've tried a new keyboard AND a new iPad.

 

[UltimateSyn]

Same thing here. Happening pretty frequently. I'm running the 9.3 public beta, are you guys?

 

[Cnasty]

That's spooky. Almost haunted like!

 

[sracer]

Have an iPad pro with a smart keyboard. ALSO have the same issue. Weird how this doesn't seem to be news

The typical cycle for reporting issues on Apple products...

1. A few members post reports of the problem, report it to Apple
2. No response from Apple
3. Increased number of people report the issue
4. No response from Apple
5. Apple apologists dismiss the reports as very rare, the result of trolling, or exaggeration by drama queens
6. Even more reports of the problem
7. No response from Apple
8. News of the problem hits blogs
9. Apple apologists dismiss the blogs as simply engaging in clickbait
10. No response from Apple
11. Those affected by the issue threaten a class-action lawsuit
12. Apple apologists decry the "sue happy" nature of American consumers
13. Apple acknowledges the legitimacy of the problem
14. Apple apologists are silent
15. Apple release an update to correct the problem

Hang in there, we're only between step #2 and #3.

 

[seadragon]

The typical cycle for reporting issues on Apple products...

1. A few members post reports of the problem, report it to Apple
2. No response from Apple
3. Increased number of people report the issue
4. No response from Apple
5. Apple apologists dismiss the reports as very rare, the result of trolling, or exaggeration by drama queens
6. Even more reports of the problem
7. No response from Apple
8. News of the problem hits blogs
9. Apple apologists dismiss the blogs as simply engaging in clickbait
10. No response from Apple
11. Those affected by the issue threaten a class-action lawsuit
12. Apple apologists decry the "sue happy" nature of American consumers
13. Apple acknowledges the legitimacy of the problem
14. Apple apologists are silent
15. Apple release an update to correct the problem

Hang in there, we're only between step #2 and #3.

Yep, that's exactly how it goes. You summed it up perfectly.

 

[Oblivion426]

Same thing here. Happening pretty frequently. I'm running the 9.3 public beta, are you guys?

I am running 9.2.1.

 

[Ghost31]

The typical cycle for reporting issues on Apple products...

1. A few members post reports of the problem, report it to Apple
2. No response from Apple
3. Increased number of people report the issue
4. No response from Apple
5. Apple apologists dismiss the reports as very rare, the result of trolling, or exaggeration by drama queens
6. Even more reports of the problem
7. No response from Apple
8. News of the problem hits blogs
9. Apple apologists dismiss the blogs as simply engaging in clickbait
10. No response from Apple
11. Those affected by the issue threaten a class-action lawsuit
12. Apple apologists decry the "sue happy" nature of American consumers
13. Apple acknowledges the legitimacy of the problem
14. Apple apologists are silent
15. Apple release an update to correct the problem

Hang in there, we're only between step #2 and #3.

So accurate it's scary

 

[JT2002TJ]

It happens to mine too.

 

[jclardy]

Same issue here.

 

[macboy24]

I'm so glad I found this thread as i thought something was wrong with my device. It does exactly the same thing and has only started since I got the Smart Keyboard.

 

[reden]

I'm so glad I found this thread as i thought something was wrong with my device. It does exactly the same thing and has only started since I got the Smart Keyboard.

I really haven't had a chance to take it to the Apple store, and it's interesting you don't hear much about this issue anywhere else.

 

[DrNelly]

Having same issues as described on my IPP 128GB LTE. This is incredibly annoying specially due to battery drain when the Smart Keyboard acts as cover. It only happens when Smart keyboard is attached.