I’d raise this with Apple Care and then if they say the same, take it higher.View attachment 2002294 View attachment 2002295 I recently made the switch to iPhone.
the switch hasn’t been what I expected in terms of build quality.
my phone is few months old, has never been dropped or been in the water but the stainless steel camera rings on this waterproof phone are already showing spots of rust.
the colour on the front of the stainless steel rails is also already faded.
I've raised my concerns in the Apple Store where Apple told me this is considered normal wear and no action will be taken.
I just wanted to warn anyone considering getting a (in my case siërra blue) iPhone 13 pro.
You can always email Tim cooks ‘personal’ email address about it to see if you can get anywhere.
Easy Ways to Contact Tim Cook: 9 Steps (with Pictures) - wikiHow
Tim Cook became the CEO of Apple in 2011 and is currently one of the most well-known executives in the tech world. Naturally, many people want to contact him. This is actually quite simple, as Cook's Apple email address is public and he's...
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Don’t stand for the BS line of normal wear and tear. My iPhone 11 Pro Max has been through all weathers and humidities and I’ve not experienced anything like this.
If you’re not happy, take it higher.