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My apologies to Caudabe. They finally responded moments ago.
First of all, so sorry for the delay in response. We're experiencing very high contact volume and it's taking us longer than usual to reply to emails. But let's get this resolved for you!
If for any reason you are not satisfied with your purchase, we do have a 30 day return/exchange policy. As mentioned in our previous email, our goal was to design a cutout that would enable users to easily access and use the Camera Control button, but wouldn’t be grotesquely large, especially given the slightly awkward placement of the button on the phone itself. The cutout was designed to work seamlessly and so functionality shouldn't be an issue here.
Looks like the order has been placed, and we really think you'll like it!
It’s like they dodged giving you a direct answer like yes or no. They just explained their current design and left it at that. SMH
I still bought a sheath and synthesis as their cutout doesn’t look bad like some other cases. Really to me it’s all about the usability, if it’s a smooth experience I’m fine with it as I do love their cases.
Just ordered these 3 to try out from Amazon all with capture button covered. Let’s see!
Yeah google is whack. Def no restocking fee at Apple.I guess Google is giving out wrong info. My mistake then.
I think people are stressing to much about whether a case has a covered camera button or not.
I exchanged an iPhone XR for another color in 2018 and there was no restocking fee but I have never returned an open box device at Apple so can’t confirm past 2018. Accessories I know there’s no fee for sure I don’t know with hardware but it seems everyone is sure they don’t. So then they must not.
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This order received case is the spigen? looks different from the og ultra hybrid
We'll find out once they get into people's hands. I'm not sure how well the apple case will actually work versus not being covered. That button might be fiddly as it is. One would think they tested their cases thoroughly but as we found out with Fine Woven, maybe not as much as we'd expect.
Since I want leather, I'm going to try the oval cutout design and hope it provides enough access to the button. I'm sure other cases will come out with revised version with a similar conductive cover like Apple's if enough people ask for it and it proves beneficial.
Yea it’s the better version. The one with cutout looks bad IMO. It’s the “Ultra Hybrid T MagFit”
It's there just not in stock
https://www.amazon.com/gp/product/B0D7B1MXPM/ref=ox_sc_saved_title_7?smid=A2SFKRF5TPZMT5&psc=1
It’s in stock for 16 Pro but not for 16 Pro Max. I ordered they’ll ship it out when it’s available. No rush as I have a few cases to try out.
Let us know how the 2 go, and good choice on the bottom one
The border on that ultra hybrid T looks to be different than the standard ultra hybrid.
That’s true. It’s like a gloss black or maybe clear, not sure from that photo. Ultra hybrid is matte black.
Don't see the ESR ones?
Just ordered some Spigen ones as I'm not too sure about the black border.
One of those isn’t going to work well. Maybe both like early last year.
The one I ordered is called Armorite but has no black border this year
It was replaced with Dirt Brown.