My screen just cracked. I was just wondering, how much do I have to pay to get it fixed/replaced? If they replace it, will it be a refurbished or brand new? What exactly is the refurbished one?
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iPhone 3GS screen just cracked!
- Thread starter chocolate632
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Sorry to hear that my friend.Since you have a 3GS it will still be under warranty so I assume Apple will simply swap your unit for a refurbished "white box" iPhone 3GS.
Since you have a 3GS it will still be under warranty so I assume Apple will simply swap your unit for a refurbished "white box" iPhone 3GS.
I think it'll be hard to argue that the screen cracked without any external forces acting on it, so it probably won't be covered under warranty...
Fabian
Mine is also cracked. It is very tiny though and in the upper right corner. It is noticeable normally though.
Ah that's right, did Apple not respond to the claims of iPhone's screens cracking by saying there "must have been an external force applied" to cause the damage?
It wasn't too long ago either if I remember.
Thanks guys for all the sympathy
Actually, i pulled it out to check the time and my friend whipped his bag at me. It went FLYING! And he's agreed to pay for it.
So how much will the replacement (not just the screen, cuz the bezel and back are a bit scratched) be from apple, and is it refurbished?
Actually, i pulled it out to check the time and my friend whipped his bag at me. It went FLYING! And he's agreed to pay for it.
So how much will the replacement (not just the screen, cuz the bezel and back are a bit scratched) be from apple, and is it refurbished?
Thabends is right: $200 - it will be a "refurbished" unit, but chances are you will get a new one. They dont have enough refurbs yet to cover the need for replacements. When you go to the store they will give you just a replacement iPhone - swap out your SIM card and take your $200. Say goodbye to your 1 year warranty - refurbs are warranted for 3 months.
3 months or the remaining duration of your original warranty, whichever is the longer.
Does it matter HOW the screen is cracked? Cuz some part of the top left corner is coming out and i can see the chip inside. Does that count as the screen?
BTW im in canada so is it still $200?
BTW im in canada so is it still $200?
It doesn't matter. If there is damage then it is not covered by warranty.
http://www.apple.com/legal/warranty/iphone.pdf
That could be blamed on whatever it was that caused the screen to crack. Apple has no way of knowing even though you may know.
Here's a picture right after the scene of the accident if anyone is interested
btw the kid in the reflection is not me
I was about to say lmfao....That looks like a cartoon character or something...
Ok so is it $200 just in the states or is it the same in Canada?
and they would give me a brand new phone? or refurbished
and they would give me a brand new phone? or refurbished
$229CDN in Canada.
Refurb if they have any or new if they don't. It just depends on whether they've received refurbs to hand out, how's anyone to know really? However, since the phone has only been out a few months there's a reasonable chance it will be new.
haha he doesn't look like that in real life, it was a bad shot
My other friend cracked his screen and they gave him a new phone (not sure if it was refurb, but it was a 3G so it probably was) for free. Is this one of those Apple stories I always hear that they feel sorry for you or something and they replace it for free, stating that its a 'one time deal'?
No my friend told him that he just dropped it and they gave him a free phone, saying it was a 'one time deal'.
haha im not going to tell Apple that it just appeared one day