You need to get in touch with t-force and if that doesn't work email John Legere the CEO. They WILL respond and if tforce can't do anything then they will.
Escalate it because that's just bad business
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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread
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You need to get in touch with t-force and if that doesn't work email John Legere the CEO. They WILL respond and if tforce can't do anything then they will.
Escalate it because that's just bad business
Legere has helped people directly in the past, who have unusual cases like yours. Definitely don't hesitate to do that if need be. He really is a pretty cool dude.
Of course, be chill with him. No need to go crazy on poor John
He may just make sure one is held for you at some local store or something.
Was your CC charged and declined possibly? I heard this from a representative earlier today that if they aren't able to charge your card, the order will be canceled and you would have to start over.
I'm worried about this, but got money coming in at the end of the month. I honestly have a valid reason to wait till this month is over and am praying I'm not charged for it before then
It's crazy because just a day ago I was complaining how long the November wait was. Now it's the opposite lol
You'd sure hope they'd send ya a text or email, if a card being declined would automatically cancel a preorder. Suppose that is a very real possibility though
Ouch.
You'd sure hope they'd send ya a text or email if a card being declined would automatically cancel a preorder. Suppose that is a very real possibility though
Yeah it's a scary thought
If the card was charged and declined a text message would have been sent stating to contact customer services. then after that you have like 24 -48 hours or something like that to call them
[doublepost=1474175223][/doublepost]they have way more airplanes this weekend moving phones than all last week!
Thanks for clarifying this for me. The lady on the phone made it seem a lot worse than that :/
I had that happen a year ago when i set up my service with t-mo. my wife used my money for the phone so it was easy. put money back on the card and move on. BUT if you already got a email stating your order was cancelled your screwed.
No email for me yet it that manner thankfully lol I think I should be in the clear. This whole preorder process is making me kinda nuts though
Nice. Probably because they're finally pumping out the Plus models.
No I have plenty of money on my card
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Have you worked withLegere has helped people directly in the past, who have unusual cases like yours. Definitely don't hesitate to do that if need be. He really is a pretty cool dude.
Of course, be chill with him. No need to go crazy on poor John
I would honestly file a complaint if they didn't give you a valid reason for canceling it. Chances are they'd put you next in line for one lol
Oh my gosh these are the most planes I've seen in a while. Good chance a lot more people will be seeing movement in the next week.
Wow that is alot of planes! 400-600k iPhones in each one. They're really pumping these units out!
No, but I've seen him on Twitter, tell people to email him directly for odd trouble. Of course if the reps can't see anything...there is a chance he couldn't help either. Last ditch effort sorta thing. Try T force on twitter.
Crazy! By then everyone will be discussing the iPhone 8
Prayers for us 9/27ers, hope we'll receive our phones next week lol.
The only thing keeping me entertained is checking this everyday lol
I bet the iphones are delayed because John Legere decided to surprise his wife with a bed covered in jet black iphones.
A lot of planes are coming in hoping that I get mine this week even tho my date is 11/01-11/30
Has anyone seen anything on the jet black 7plus 128? 8 have a 9/19-9/26 ship date, but no charge or anything yet.