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so according to tmobile, if your card is declined they have to wait 5 business days before re-charging the card....how does this make sense? and he even admitted that it would delay my order.
Not what I was told. The credit card I used on my order got deactivated due to random usage out of state so I called customer service and the rep said I will receive a text when my order is processed asking me to update my card info and nothing will happen to the order.
 
Third e-mail just received from ups my choice , I assume this is an origin scan. No long from now this phone will finally be here. Ordered 9/9 after so many issues, and now it is here. Next time I am buying straight from Apple.
 
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T-Mobile app finally changed. Now it shows as "shipped" and it gives me a tracking number- number that i had since Sunday because of MyUPS. I still cannot see an IMEI yet. There are two planes leaving KY to BOS in the next 2 hours and 45 minutes. If my phone can somehow get into one of those flights.. it will be a miracle!!! ...

... but then again its T-Mobile we are talking about.

56227800.jpg
 
Charged Saturday, UPS label made Sunday, just received the email from T-Mobile with tracking, and status change on T-Mobile site, Monday. Hopefully it arrives tomorrow or Wednesday.
 
View attachment 659802

PLEASE HAVE THIS DELIVERED BEFORE SATURDAY!!

So, I got this email, which is exciting, save for the fact this could potentially stay in "Processed" for days. I have no time for such games, I need UPS, T-Mobile on their A-GAME. I move Saturday, then I'm on a plane (I know, who moves to a new place and flies out the same day? Clearly, I'm the crazy one.). I miss this package and well........ No, I won't put that into the universe.

This will arrive by Wednesday/Thursday....... Yes, Wednesday or Thursday. That's it. I trust the space time continuum to handle the rest.

You should pick it up from their Customer Service Center. This way it'll be there in the morning and you won't have to worry about waiting forever on a delivery truck.
 
Are you saying that if we choose the option to pick it up at the UPS CC Customer Service, it will not add an extra day to the delivery?

If you pick the right UPS service location, no it will not add an extra day infact it will be cut the time. Call up UPS and ask them the UPS hub for your region. This should be the hub where your package first lands from Lousville. As long as you select this location, you will only gain time!
 
Is there any other way I can know? Right now, I believe UPS is closed and I can't call them. I live in San Francisco downtown, and I can't seem to figure out where the hub is so that my package is not delayed. Can you help me find the right UPS service location in SF? I'm also not sure if "UPS Hub" means the same thing as "UPS CC Customer Center"?

Look for UPS worldwide freight center on their locations page. There's usually one or could be more than one depending on the size of the area it serves. I would still say best bet is to get in touch with customer care early morning tomorrow. I think they work on Eastern time so should open relatively sooner. Once you request the change, it usually takes about 1-2 hours. The reason it is important to pick the right place is otherwise it will definitely add more processing time because then it has to go to that new facility which was decided last minute.

EDIT: This *could* be it. But like I said, UPS customer care will be the best place to confirm this.

UPS Worldwide Express Freight Center
SAN FRANCISCO - SFO
26557 DANTI COURT, HAYWARD, CA, 94545
 
Charged Saturday, label ready for UPS pickup since Sunday morning, currently still no change on ups but got emails from T-Mobile for trade and track#
 
Is there any other way I can know? Right now, I believe UPS is closed and I can't call them. I live in San Francisco downtown, and I can't seem to figure out where the hub is so that my package is not delayed. Can you help me find the right UPS service location in SF? I'm also not sure if "UPS Hub" means the same thing as "UPS CC Customer Center"?

Yes. UPC CC Center. That is where u want to pick it up from, not a UPS Store. I should've opted for that, instead a sat home all day waiting for a driver that never came.
 
Is there any other way I can know? Right now, I believe UPS is closed and I can't call them. I live in San Francisco downtown, and I can't seem to figure out where the hub is so that my package is not delayed. Can you help me find the right UPS service location in SF? I'm also not sure if "UPS Hub" means the same thing as "UPS CC Customer Center"?
There's a few around San Francisco. Not sure where you're located but these are the ones I found from a search.

UPS Customer Center
UPS CC - SAN FRANCISCO
320 SAN BRUNO AVE, SAN FRANCISCO, CA, 94103
Tel: 800-742-5877

UPS Customer Center
UPS STAFFED MOBILE COUNTER
188 STEUART ST, SAN FRANCISCO, CA, 94105
Tel: 800-742-5877

UPS Customer Center
UPS STAFFED MOBILE COUNTER
200 BLOCK OF FRONT ST,UPS MOBILE CUSTOMER COUNTER, SAN FRANCISCO, CA, 94111
Tel: 800-742-5877

UPS Customer Center
UPS CC - SO SANFRANCISCO
657 FORBES BLVD, SO SAN FRANCISCO, CA, 94080-2021
Tel: 800-742-5877
 
Not what I was told. The credit card I used on my order got deactivated due to random usage out of state so I called customer service and the rep said I will receive a text when my order is processed asking me to update my card info and nothing will happen to the order.
So it was a Credit card, not a bank debit card?
 
UPDATE: *****Just got T-Mobile email saying Order Has Shipped w/ Tracking Number *****

RECAP:
iPhone 7 Plus 128GB Matte
Los Angeles, CA
Ordered 9/9 11:30am Pacific
Signed EIP 9/9 10pm
CC Charged 9/23 at 2:15pm
UPS Label Created 9/24 5am
As of now, no change in UPS besides the usual "Ready for UPS" crap.
 
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