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phon

macrumors regular
Dec 2, 2011
143
1
ordered 9/12 at 8:59AM, 7+ 256Gb jb.
estimate shipping nov/1-nov/30
got pending charge on sep 30, 12:20pm
Just saw tracking # on ups choice....delivery date on Monday.
I think it will arrived Wednesday as previous orders received
 

zone23

macrumors 68000
May 10, 2012
1,986
793
You paid? I thought that was included in the pre order? Mine set for UPS Next Day Air but I did not for the shipping.

It is, but they will gladly take your money if it makes you feel better.
[doublepost=1475414065][/doublepost] 10/25-11/5

Per Order: 9/9 6:30am

Charged: 9/30


Ready for UPS.

Estimated Delivery: 10/3
 
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Tae254

macrumors newbie
Sep 30, 2016
6
6
Just spoke with a T-Mobile rep from the "executive department" on twitter after tweeting John (CEO) . I was told that I would receive free overnight shipping. After my shipping info was updated this morning it was listed as 3 day. He just wrote back saying he would personally call ups and get it changed to over night and gave me a 50 dollar bill credit. Said he will email within the next few hours with updated shipping number if UPS has to change it. So hopefully I'll see my phone by Tuesday. But hey I've gotten 110.00 in credits so far.
 

Sandy305

macrumors regular
Oct 10, 2015
101
37
Now this is what happening when I check my order
 

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tgenius

macrumors 6502
Oct 15, 2012
466
597
That looks like one of my orders. It's interesting the other is still processing. I wonder if it will change overnight.
 

Bobjoejohnson

macrumors regular
Sep 26, 2016
133
182
Fl
You paid? I thought that was included in the pre order? Mine set for UPS Next Day Air but I did not for the shipping.

Maaan. I found out I was signed up for 7-day shipping by mistake when I ordered. When I asked to change it, (since I'm not supposed to get my phone soon anyway,) CC rep smugly said: "sure I can cancel your order and place a new one with next day air...but then you will go to the back of the queue ". There's no way to change even the shipping.

I could understand having to cancel an order to change the actual phone; but to change shipping on a backordered phone? I know I specifically asked for next day to begin with. Last year it was free with JOD anyway. Oh well, if I can wait a month, I can wait another week. Just hope it doesn't get lost or damaged en route.
[doublepost=1475416973][/doublepost]
This happens to anyone with his order????

It happens to me periodically then disappears. T-Mobile website is just spastic. Don't think it really means anything unless you really did just order.
 

Bobjoejohnson

macrumors regular
Sep 26, 2016
133
182
Fl
Just spoke with a T-Mobile rep from the "executive department" on twitter after tweeting John (CEO) . I was told that I would receive free overnight shipping. After my shipping info was updated this morning it was listed as 3 day. He just wrote back saying he would personally call ups and get it changed to over night and gave me a 50 dollar bill credit. Said he will email within the next few hours with updated shipping number if UPS has to change it. So hopefully I'll see my phone by Tuesday. But hey I've gotten 110.00 in credits so far.

That's awesome! I def need to do that. Currently have 7-10 day ground. I was told my order had to be cancelled and replaced just to change shipping. Of course that would mean going to the back of the line, even though it was their screw-up. My phone doesn't even exist yet, so I don't see why shipping can't be altered.
 

Paulshaqz

macrumors 6502a
Sep 10, 2009
905
174
So just woke up a little while ago watching me some real early football since the colts and jags are in London.... Looking at my email to my surprise T-Mobile email!!!! Your order is on its way!!! With a tracking number
Finally getting to the end!

Just to recap i ordered
iPhone 7+ jet black 256gb
9/9 at midnight
Original ship date 11/01-11/30
Charged on 9/30

JET BLACK COMING HOME!!!!!!
 
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aleda21

macrumors newbie
Sep 27, 2016
13
4
Got my tracking
Ordered 9/9 8:15am est
Professed 9/30
Tracking 10/2
Delivery est 10/3

Jb 7+ 256gb cheers till next year
 

Chubb0074

macrumors newbie
Sep 30, 2016
10
10
Wait is almost over JB+ 256 Preordered 9/9 EIP signed 9/10 Charged 9/30 Tracking 0800 cst by text and email from TMO. Let's get it JET BLACK UNICORN!!
 
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Tae254

macrumors newbie
Sep 30, 2016
6
6
That's awesome! I def need to do that. Currently have 7-10 day ground. I was told my order had to be cancelled and replaced just to change shipping. Of course that would mean going to the back of the line, even though it was their screw-up. My phone doesn't even exist yet, so I don't see why shipping can't be altered.
You should they seem to be so much better than the reps. Could be the same people but I just get reliable answers and help with them
 
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