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No company claims theirs products are waterproof, that's a layman's term. A Rolex Deep Sea Dweller is "water resistant" too, not waterproof, but you expect that you can use it down to the rated 3900 m. The people here make all kinds of excuses for Apple, getting hung up on terminology, but this advertising is BS and I hope they get called out on it at some point in Canada or Europe.

No, because the federal trade commission regulates its illegal to claim anything as waterproof when involving Waterproof watches.

https://beckertime.com/blog/why-there-are-not-any-waterproof-watches/
 
Another reason it’s a bad idea to use anywhere near the shower or bath is that when you use any type of detergent in the water it lowers its surface tension and so will be even more likely to ingress into the phone. Probably why Apple can never legislate for all types of water contact
 
Hi guys,

I have an Iphone X, as everybody, I saw the keynote where there is IP67 water....etc...

I checked IP67 standard where it's wrote 1 meter in immersion, great !!!

During my shower, I listen music with my Iphone, I wanted to change the music and this one slips in the water, 10 seconds, no stress, it's IP67
wink.png


You know what I mean, the Iphone is dead.

Go to Apple Store, and the employee told me, the Iphone is not waterproof, you have to buy a replacement model.

Are you serious ???

It's IP67 but it's not waterproof, so why you use IP67 standard ????

It's like FORD sell the car with a warranty against the rust but when you have it, he say, sorry guy it's not under warranty !!!

Why there is NO CLASS ACTION against that ?

Am I alone to feel it's like a scam ?

I am the first guy on this forum to blame Apple...but in this case, Apple's definitely not responsible for your own stupidity
 
I don't think Apple is at fault here. If the phone had been previously dropped, the water resistant seal could have been unknowingly compromised prior to it being exposed to water. The OP has demonstrated that they are capable of dropping it themselves & it could have even been knocked off their desk or dinner table by someone else without their knowledge.
 
Ok, guys, I agree with you, but my remark was about that :

Why Apple use IP67 which is say 1 meter immersion if you can't put your IP67 Iphone in ?

I have a problem with that !
I can understand from your perspective how frustrating this is.

The thing is is that people don't typically realize that IP ratings are intended to show water-resistant/proof abilities of water only. Anything in the water that breaks up the water surface tension basically makes the IP rating non-void.

In your case, the soap in the shower water would be enough to break up the water surface tension and allow water to seep through the speaker grills. This is just physics of water molecules and it is why Apple says to only clean their devices with damp clothes with no soap. And I should add that it doesn't take much soap to make that difference.

I know you are upset with Apple, but technically their product will be water resistant to the IP67 testing standards, which means plain water with no soap or other contaminants. This isn't Apple's fault, or false advertising, but simply the difference between industry spec testing and real world usage.
 
Hi guys,

I have an Iphone X, as everybody, I saw the keynote where there is IP67 water....etc...

I checked IP67 standard where it's wrote 1 meter in immersion, great !!!

During my shower, I listen music with my Iphone, I wanted to change the music and this one slips in the water, 10 seconds, no stress, it's IP67
wink.png


You know what I mean, the Iphone is dead.

Go to Apple Store, and the employee told me, the Iphone is not waterproof, you have to buy a replacement model.

Are you serious ???

It's IP67 but it's not waterproof, so why you use IP67 standard ????

It's like FORD sell the car with a warranty against the rust but when you have it, he say, sorry guy it's not under warranty !!!

Why there is NO CLASS ACTION against that ?

Am I alone to feel it's like a scam ?
Your understanding of water resistance and waterproof are mixed up.
 
Is there a single phone manufacturer that produces IP67 rated phones that covers water damage under warranty? I don’t think LG, Sammy, Motorola, Sony, or Apple do. I don’t think anyone does period.
 
I can understand from your perspective how frustrating this is.

The thing is is that people don't typically realize that IP ratings are intended to show water-resistant/proof abilities of water only. Anything in the water that breaks up the water surface tension basically makes the IP rating non-void.

In your case, the soap in the shower water would be enough to break up the water surface tension and allow water to seep through the speaker grills. This is just physics of water molecules and it is why Apple says to only clean their devices with damp clothes with no soap. And I should add that it doesn't take much soap to make that difference.

I know you are upset with Apple, but technically their product will be water resistant to the IP67 testing standards, which means plain water with no soap or other contaminants. This isn't Apple's fault, or false advertising, but simply the difference between industry spec testing and real world usage.

Yes, but, check on Google and you will see many customers have the same problem in plain water with no warranty even with IP67 and 1 meter immersion !
 
Yes, but, check on Google and you will see many customers have the same problem in plain water with no warranty even with IP67 and 1 meter immersion !
Yes, but you don't know if they have ever dropped their phone (would possibly damage the seal), or were completely honest on dropping it in plain water. Not saying there may be legit situations where the seal failed when it shouldn't have, but there are a lot of individual variables that depend on each device and user.

Even if there are instances of issues, I don't think there is much you can do if unless there is massive number of people who are reporting the issue, which isn't likely because most people are still going to try to keep their phone away from water still, even with IP67 rating. Personally I am not chancing it with a $1200 purchase.
 
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FFS Keep your electronics away from water if at all possible. Not hard to understand.

I think its about less ‘understanding’ , and more of a matter of *choice* for those who decide to bring their ‘Water resistant devices near water. Not To mention, marketing from the manufacturer likely doesn’t help in situations like this either. And I think it’s obvious that there are some who don’t care to understand what water resistance is, they just think their device should survive regardless.

However, the concept of water resistant versus waterproof is severely conflated, and tech in general is susceptible to water damage because of ports, batteries, ect . Therefore you have those who think it’s safe to bring their phones around or in water and it should survive, when water resistance is not a guarantee, its just a rating.
 
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Yes it’s all understandable and labeled resistant and not proof. But f... it Apple, I want a phone I can use wherever I want.

I was wearing electronic watches for decades in the shower and swimming pools without even thinking about it. I had a Sony DSC point and shoot camera 10years ago with under water capability.

Either do it right or let it go
 
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Yes it’s all understandable and labeled resistant and not proof. But f... it Apple, I want a phone I can use wherever I want.

I was wearing electronic watches for decades in the shower and swimming pools without even thinking about it. I had a Sony DSC point and shoot camera 10years ago with under water capability.

Either do it right or let it go
I didn't pay $3,000 for an iPhone X for my wife and I to worry about this.
 
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Yes it’s all understandable and labeled resistant and not proof. But f... it Apple, I want a phone I can use wherever I want.

I was wearing electronic watches for decades in the shower and swimming pools without even thinking about it. I had a Sony DSC point and shoot camera 10years ago with under water capability.

Either do it right or let it go
That’s why there are waterproof cases for every phone including Samsung’s. Just too much ingress points on devices that are sealed with glue.
 
I didn't pay $3,000 for an iPhone X for my wife and I to worry about this.
???
[doublepost=1534462686][/doublepost]
That’s why there are waterproof cases for every phone including Samsung’s. Just too much ingress points on devices that are sealed with glue.
The point is of doing it right.
“Nobody wants to use a stylus to operate a phone”
 
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Apple doesn’t make a “water proof” phone. Get over it.
Go try and find something else if you want “waterproof”.
I don’t know of any major company that makes a phone like that.
You also need to understand how the IP testing is done.
Phone is gentle placed in pure water (either off or in standby mode) at a controlled temperature. It isn’t dropped into the water. It doesn’t have warm to hot water forced on it (like in a shower) etc. And furthermore it’s stated that the seals can and do deteriorate over time.
In a shower is not as tested. No one does warranty covered on a water damaged phone period.
Get over it.
 
Perhaps in your life, but in my life there are calls that can't be missed. Also just because I have my phone on or near me doesn't mean I am on it the whole time.

Except it isn't that simple sometimes. Yes, the shower can wait too, but that could end up being a long wait. Sometimes there are things going on that I need to be able to be reached immediately and not wait until later.

You have an over exaggerated sense of self importance to the world if you think a phone call can’t wait three minutes for you to finish a shower. Not even emergency responders need that sort of reaction time (and they’re scheduled on call anyway).

If you’re in charge of pressing the button to launch a retaliatory nuclear strike where every minute counts then make alternative arrangements. Have someone else answer the phone or use a pager.

What on earth did people do before mobile phones? The world must have been in perpetual chaos! /s
 
I didn't pay $3,000 for an iPhone X for my wife and I to worry about this.

Then simply apply logic and don’t use the Phone in the shower where you take the risk of water exposure. There isn’t a meaningful excuse to apply otherwise.
 
Then simply apply logic and don’t use the Phone in the shower where you take the risk of water exposure. There isn’t a meaningful excuse to apply otherwise.
You must not have seen my post so let me help you out. "My phone shows liquid damage even though it has never been in water. The only reason I got my iPhone X replaced is AppleCare+." Where did I say I used my phone in the shower?
My phone shows liquid damage even though it has never been in water. The only reason I got my iPhone X replaced is AppleCare+.
 
Either do it right or let it go

They did do it right. It's you who doesn't understand what was done and what it means. I too would like fully waterproof, but that's not what they did. And to give up what extra protection we now have because it doesn't meet your expectations is quite simply absurd.

So instead of "do it right or let it go", how about "what we have is way better than before, but I hope they go further in the future"?
 
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They did do it right. It's you who doesn't understand what was done and what it means. I too would like fully waterproof, but that's not what they did. And to give up what extra protection we now have because it doesn't meet your expectations is quite simply absurd.

So instead of "do it right or let it go", how about "what we have is way better than before, but I hope they go further in the future"?
I wrote in the first part that it’s understandable what (and why) they did :rolleyes:

but I said that they should do it right in the first place (like my 200€ camera from 10years ago).

So no hope necessary. Understand?
 
...I said that they should do it right in the first place (like my 200€ camera from 10years ago).

Yes you did. Then you said if they're not going to do it right, they shouldn't do it at all. While I disagree with your definition of "right", it was really the "don't do it at all" that I have issue with. I'd much rather have some protection than none at all.

Understand?
 
Yes, agree, it is a total scam. No way is the iPhone X IP67 standard!
[doublepost=1566846576][/doublepost]
Yes, agree, it is a total scam. No way is the iPhone X IP67 standard!
 
Sorry this happened to you, but it could have been avoided easily!

I have something like this speaker below (picked the first one that came up on Amazon, but you can find others)

The one I have sounds unbelievable, suction cups right onto the tiles in the shower, and I can even accept phone calls while cleaning my butt! Had this thing for over 5 years and never let me down!

https://www.amazon.com/Vtin-Portabl...uPWNsaWNrUmVkaXJlY3QmZG9Ob3RMb2dDbGljaz10cnVl
 
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