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They don't have to, it's just a claim, and they certainly aren't going to release protocols and raw data results. You can always take it up with the FTC, it's a big company and a huge target for making bogus claims.

No one is saying Apple has to. But when companies like Sony make available IP certification reports for the Xperia, maybe Apple should consider it.
 
No one is saying Apple has to. But when companies like Sony make available IP certification reports for the Xperia, maybe Apple should consider it.

That's interesting, I found the original IP68 waterproof claim but the cert isn't there anymore...then I found something about them backing away from the waterproof claim:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
...and it's clear why they now distance themselves from the test report.

The iPhone is water resistant and to an extent and I think most people get that because that's what they experience and Apple isn't being outrageous with their advertising like Sony did. The only reason to put up test reports is to satisfy dorks who think they know how to read them and put them in context but that's just asking for trouble because they can't.
 
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My wife and I are in Cancun this week on vacation. iPhone X in a silicone Apple case was in my bathing suit pocket. Stepped into pool waist deep for maybe 30-40 seconds, jumped back out. iPhone now every 5 seconds shows Apple screen, then 5 seconds of black screen continuously. Inside of case was bone dry when I took the phone out. Totally forgot it was in my pocket.

Wow, that’s not 30 minutes at 1.5 meters as advertised . Thankfully I lease through Apple so I have Apple Care, replacement should ship in a day or so.
has the phone ever been dropped? if so then you cant expect the seals to be 100%. People seem to forget this
 
I understand perfectly. I also understand that it’s not 100 percent guaranteed. Like I mentioned previously, it’s not waterproof.

To be IP67, you guarantee:
https://en.wikipedia.org/wiki/IP_Code

7 Immersion, up to 1 m depth Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).

Test duration: 30 minutes - ref IEC 60529, table 8.

Tested with the lowest point of the enclosure 1000 mm below the surface of the water, or the highest point 150 mm below the surface, whichever is deeper.
 
These types of threads usually end with some type of disagreement or argument. The reality is, everyone will treat their devices differently, I don’t care what type of water rating my iPhone or any electronic device has, I don’t bring them near water, in the shower or in the pool, period. That’s just my own personal preference and it eliminates any potential issues , but I understand everybody else has different expectations.
 
My wife and I are in Cancun this week on vacation. iPhone X in a silicone Apple case was in my bathing suit pocket. Stepped into pool waist deep for maybe 30-40 seconds, jumped back out. iPhone now every 5 seconds shows Apple screen, then 5 seconds of black screen continuously. Inside of case was bone dry when I took the phone out. Totally forgot it was in my pocket.

Wow, that’s not 30 minutes at 1.5 meters as advertised . Thankfully I lease through Apple so I have Apple Care, replacement should ship in a day or so.
iPhones are designed to be water resistant, and a random, brand new sample has an extremely high chance of passing the IP67 test.
  • Your phone isn't brand new
  • Your phone may be one of the very few ones that simply won't pass the test, Apple doesn't guarantee it.
  • When you submerge a device, it experience a uniform but low pressure everywhere. but when you walk around in water, some parts of the phone experiences more water pressure than usual, which may exceed IP67 specifications.
 
Maybe pool water is different to normal water with what’s in there as the reason why

It Doesn’t make a difference, water has the same properties once it penetrates past the water seals. What would make a difference if it was like a hot tub or sauna, where steam can penetrate past the seals even if water wasn’t penetrating the phone.
 
Here is the rub on water resistance:

This does not include guaranteed water proofing. Salt, pollutants, soap, etc are all other factors that the water resistance cannot withstand. It may erode a seal very quickly. Chlorine is one of the biggest issues with this.

I used to work for Boost Mobile and sold the Kyocera Hydro. The biggest misconception was that any water, regardless of what it contained within, it would be resistant to.
 
You know this because you've seen the certificate of IP67 conformity from Apple?
If i drop a pencil I don’t have to see it hit the ground to know that it hit the ground. Apple says it is ip67 compliant and provides a disclaimer explaining that this refers to specific conditions. They aren’t lying.
 
I can tell u from just watching reviews that the poor QC of their phones is too blame. Fresh iPhone X sent to the bottom of the river works fine. The Samsung with an ip68 rating started playing up.

Another guy drops his iPhone X into the bathtub n water appears behind the glass.

The phones are rushed out so fast assembly wise that the screen might not be attached properly

I wouldn’t take a chance imo
 
Yeah was totally my fault since I forgot I had it in my pocket, and I’m not blaming Apple, I just truly thought IP67 would allow a 30-40 second mistake allowance lol, since I was waist deep and not near 1.5 meters or 30 minutes lol.

New one is shipping but afraid to accept it and activate it so close to the launch, I’m worried I’ll have the same issues as others who got replaced where the new phone won’t show on the 1 Up program with Apple. I plan to pre order. As of now almost 24 hours later phone works 90%, just the true depth camera is still offline, guess it didn’t like waist depth lmao
 
Not saying the OP is lying, and believe he had a bad seal. However, on a recent trip to St Lucia, I went scuba diving with the iPhone X and recorded lots of underwater footage without a problem.

Rinsed it again at the hotel to get rid of the salt water and it's flawless. If not, I have Apple Care.
 
has the phone ever been dropped? if so then you cant expect the seals to be 100%. People seem to forget this

Maybe the phone had been dropped at some point and the seal broken?

Yup. I made the same point earlier in the thread. Even a seemingly innocuous drop could compromise the seal enough to let a little water in at a later date.
 
I understand perfectly. I also understand that it’s not 100 percent guaranteed. Like I mentioned previously, it’s not waterproof.
so what the hell is the point of having a 'water resistant' iphone at all if it cant survive a quick accident like OP's??
Literally the keynote presentation image showing off the first IP67 iPhone was almost the exact same situation as OP.

accidental-iphone-7-water-contact.jpg
 
Oh! I thought it was advertised as just splash proof, and not water resistant... did Apple mention it was 30 minuites 1.5 meters? Because to my knowledge this was only available on Apple Watch, because of the swim tracking feature....
 
As others have said ad nauseam previously, it's designed to be IP67 OUT OF THE BOX. If at any point the phone was mishandled (e.g. dropped, hit, etc.) then the water resistant seal could be compromised.
 
This is why people have to pay 300 Euros and above for Apple Care. Accidental or not, if you have an electronic device on you that exceeds the cost of a grand, you just dont go into water. Simple as that.

Anyway, you're right with the false "waterproof" advertisement. They shouldnt be allowed to do so.
 
Oh! I thought it was advertised as just splash proof, and not water resistant... did Apple mention it was 30 minuites 1.5 meters? Because to my knowledge this was only available on Apple Watch, because of the swim tracking feature....

Just to clarify, the first generation Apple Watch and Series One is IPX7 splash resistant water rated, the Series 2 and Series 3 is 50 m water resistance rated. Two different things.
 
yeah mines got messed up in the gulf, less then 3 feet of water, no water damage on the sim indicator. I bough to apple and they replaced it for free. I got lucky lol
 
That is a shame. I treat all of my phones, even my IP 68 Samsung as if they were not water resistant at all, but at the back of my mind I always kind of hope and count on them being able to survive an “oops” like this, because theoretically they’re rated to do so.
 
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