iPhone X iPhone Xs Max 64gb - Disastrous Consumer Exploiting

[Konvictz]

A lot of people have commented on the main news article about the 64gb size at this ultra high end price point is simply poor customer relations management, and a lot of people including me are not happy.

Very dickish move on Apple's part, yes I will buy the 256gb which I don't need.

At this price point, 128gb in 2018 has to be the base model keeping in line with their competitors.

Well I hope they are happy, and they will be this year, it will be a record breaking year for them. But these things often come back to bite you in the ass in business.

Apple mustn't forget their darkest days where Microsoft had to save them otherwise they wouldn't be here today. It's the consumers that make the company, they vote with their wallets. iPhone won't be around forever, just like Nokias weren't. What Apple have done so well with iPhone is that people without the Apple ecosystem buy into it, these people will be the first to turn away when Android or any other mobile OS becomes as complete as iOS.

This is Apple cheating the consumers. And we know what happens to cheaters.

 

[The Game 161]

Will see who knows starting may be 128GB

 

[sunapple]

Hugely overblown non-issue if you ask me. The baseline iPhone always had too little storage, remember 16GB? 8GB? 4GB?! At least 64GB is usable.

 

[Glideslope]

A lot of people have commented on the main news article about the 64gb size at this ultra high end price point is simply poor customer relations management, and a lot of people including me are not happy.

Very dickish move on Apple's part, yes I will buy the 256gb which I don't need.

At this price point, 128gb in 2018 has to be the base model keeping in line with their competitors.

Well I hope they are happy, and they will be this year, it will be a record breaking year for them. But these things often come back to bite you in the ass in business.

Apple mustn't forget their darkest days where Microsoft had to save them otherwise they wouldn't be here today. It's the consumers that make the company, they vote with their wallets. iPhone won't be around forever, just like Nokias weren't. What Apple have done so well with iPhone is that people without the Apple ecosystem buy into it, these people will be the first to turn away when Android or any other mobile OS becomes as complete as iOS.

This is Apple cheating the consumers. And we know what happens to cheaters.

It’s actually an active strategy on Apple’s part to drive people toward iCloud Services to store data off device. Todays focus is services revenue, not value.

 

[smallcoffee]

Hugely overblown non-issue if you ask me. The baseline iPhone always had too little storage, remember 16GB? 8GB? 4GB?!

Yes, which is crappy. They should offer more storage at these prices. And I’m someone who is fine with 32gb lol
[doublepost=1536759650][/doublepost]

It’s actually an active strategy on Apple’s part to drive people toward iCloud Services to store data off device. Today’s focus is services revenue, not value.

The problem is they just go to Google Cloud for that - they see “free storage” and that iCloud costs money.

 

[Waterman316]

64 is plenty enough for me. 32gb was. Heck I had 16gb phones until they stopped offering them. I will admit the 16 was too little though. 64 is enough.

 

[ray737]

This is a silly topic. GMAFB. Some folks are happy with 64Gb. For me I know I’m going for biggest GB option. XS Max 512Gb all the way. I don’t like all my photos optimized.

 

[Konvictz]

It’s actually an active strategy on Apple’s part to drive people toward iCloud Services to store data off device. Todays focus is services revenue, not value.

I don't want cloud services. I don't need cloud services, I am using about 80gb, and I could clear about 20gb of old apps and photos and videos, so the 128gb is perfect for me - and a lot of people.

Also I get 60gb monthly 4g data which I need for other things. I'd rather have all my content on the device, it's better quality, more reliable and just way easier.

 

[noobinator]

I'm using a 64gb X now and used 20gb only. My photos / videos / music are all in the cloud. I know some of you don't like the cloud but I like it.

 

[1050792]

A lot of people have commented on the main news article about the 64gb size at this ultra high end price point is simply poor customer relations management, and a lot of people including me are not happy.

Very dickish move on Apple's part, yes I will buy the 256gb which I don't need.

At this price point, 128gb in 2018 has to be the base model keeping in line with their competitors.

Well I hope they are happy, and they will be this year, it will be a record breaking year for them. But these things often come back to bite you in the ass in business.

Apple mustn't forget their darkest days where Microsoft had to save them otherwise they wouldn't be here today. It's the consumers that make the company, they vote with their wallets. iPhone won't be around forever, just like Nokias weren't. What Apple have done so well with iPhone is that people without the Apple ecosystem buy into it, these people will be the first to turn away when Android or any other mobile OS becomes as complete as iOS.

This is Apple cheating the consumers. And we know what happens to cheaters.

"It's the consumers that make the company, they vote with their wallets"
Then vote with your wallet and don't buy it, by buying the 256GB you are just keep making Apple do these business strategies to milk more money from costumers.

 

[Konvictz]

Hugely overblown non-issue if you ask me. The baseline iPhone always had too little storage, remember 16GB? 8GB? 4GB?! At least 64GB is usable.

It's not an overblown issue, a lot of people have already commented. iPhone 4 with 8gb or 16gb was different, iPhones were incredible value for money back then for the tech.

Since then price of components has become a lot cheaper especially storage. The Samsung S9 plus starts at 128gb at a much less price point than the Xs Max. Honestly if iOS was as reliable as android, I would switch instantly.

At the price point, today's iPhone 64gb, which at the absolutely top end of the market, is poor from Apple's part.

In the future, if the Apple Car doesn't work out for them, they will go back to being a computer and laptop company.

 

[Cryates]

Will see who knows starting may be 128GB

Nah, it's been confirmed to start at 64GB per the Apple website leak this morning.

 

[Lyn2012]

An absolute non issue for me as well. I don’t use cloud storage but keep most of my library on my iMac so 64GB is fine.

 

[Maschil]

128 should be the norm with a 512 $100-150 upgrade price. Unlock samsung you cant add storage to these.

 

[Cryates]

It's not really about what you use in this case, it's about what Apple is offering. I can understand that a lot of folks are fine with 64GB, but Apple could be offering more, for those users who need more than 64GB. Unfortunately, they aren't in the business of cutting profit margin and will continue to offer the lowest amount of base storage they can get away with before folks quit buying that model. 16GB hung around for a while, and this will be no different. The least they could do is raise the free iCloud storage size.

 

[Shadowbech]

I would typically agree on this. Currently have the 256 GB iPhone X, and I'm only using 20 GB of it. So you'd think a 64 GB would make sense for me? Wrong. I would then have roughly 35 GB to use and I feel that's too little left. 128 GB is a sweet spot for my need. Sadly the XS/XS Max is 64/256/512. No I do not need 512 GB size.

 

[Small White Car]

If the base was 128 I personally know many people who would complain that they want something smaller and resent being forced to buy more than they need.

So, sure, it's fun to rant, but if you were Apple CEO I can promise you that you'd get angry emails about your plan too.

 

[Konvictz]

If the base was 128 I personally know many people who would complain that they want something smaller and resent being forced to buy more than they need.

So, sure, it's fun to rant, but if you were Apple CEO I can promise you that you'd get angry emails about your plan too.

We are already paying for the 128gb storage in the price, it is at the absolute top end of the market. In every other industry top end means top end specs, it wouldn't float any other way. I drive a BMW 6 series, that is pretty much at the very top end of BMW's range - they have to offer top end in all it's specs.

Horrible consumer appreciation from Apple, it is the consumers which made them.

Funny the Xr is has 64, 128 and 256 which is perfectly natural for that price point. 128gb is around, Apple has plenty of them at very good prices - it is just plain consumer disregard.

 

[noobinator]

I don't see how this is exploitation though. It's a consumer product that we can choose to buy or not.

 

[x-evil-x]

Hugely overblown non-issue if you ask me. The baseline iPhone always had too little storage, remember 16GB? 8GB? 4GB?! At least 64GB is usable.

what would you do if they got rid of the 64 gig and just offered 32 gig and 128 for 150$ more?
Im sure you wouldnt be happy because you need more than 32 but are ok with 64.
Thats what apple did with the X last year and this year.

They took away an option to make more money plain and simple.
Just because youre ok with the options you have to think about it like the way I explained.
Tons of people I know put music on their phones and had 128 gigs.

In 2018 a 1000$ phone should come with 128 standard. The 1200 max will come with 64 gig too. its ridiculous is what it is.
[doublepost=1536761981][/doublepost]one million people buying into the 256 gig because they needed a 128 gig phone.
Think about that its 150 million dollars for a quick upsell

 

[78Bandit]

I don't have a problem with the base being 64GB, what I do not like is the mandatory jump to 256GB if you want more. Apple could offer a 128GB model for $50 more but doesn't. Why? My belief is they know a lot of customers would find it sufficient and go for that instead of ponying up $150 for 256GB.

 

[x-evil-x]

I don't have a problem with the base being 64GB, what I do not like is the mandatory jump to 256GB if you want more. Apple could offer a 128GB model for $50 more but doesn't. Why? My belief is they know a lot of customers would find it sufficient and go for that instead of ponying up $150 for 256GB.

greed.
Its not what a business does if they want to keep around people.

 

[GGJstudios]

This is Apple cheating the consumers. And we know what happens to cheaters.

This is a ridiculous comment. Apple isn't cheating consumers. They're making products which are configured and priced in a way that Apple believes will appeal to the broadest segment of their target market. It is obvious that not every product, including the lowest tier or the highest tier, will appeal to everyone. Just because you don't personally like the options they offer doesn't in any way mean that Apple is cheating you. You are getting what you pay for. If you think a product is overpriced, you have the option of not buying it, or buying a competitive product. If there isn't a configuration that meets your needs and preferences, again, you don't have to buy.

Apple is in the business of making products that will appeal to a wide range of consumers, with varying needs, demands, preferences and budgets. They obviously do that well, or they wouldn't be as successful as they are. Don't blame Apple if they don't custom-build a product that meets your personal whims.

 

[Truefan31]

A lot of people have commented on the main news article about the 64gb size at this ultra high end price point is simply poor customer relations management, and a lot of people including me are not happy.

Very dickish move on Apple's part, yes I will buy the 256gb which I don't need.

At this price point, 128gb in 2018 has to be the base model keeping in line with their competitors.

Well I hope they are happy, and they will be this year, it will be a record breaking year for them. But these things often come back to bite you in the ass in business.

Apple mustn't forget their darkest days where Microsoft had to save them otherwise they wouldn't be here today. It's the consumers that make the company, they vote with their wallets. iPhone won't be around forever, just like Nokias weren't. What Apple have done so well with iPhone is that people without the Apple ecosystem buy into it, these people will be the first to turn away when Android or any other mobile OS becomes as complete as iOS.

This is Apple cheating the consumers. And we know what happens to cheaters.

Well if you're buying one anyway then it looks like what Apple is doing is working. Apple doesn't care about your feelings unless it translates into lost money.

 

[OldSchoolMacGuy]

Apple has PILES of data on how people use their phones. If they're offering a 64GB option, it's because they know that a significant percentage of users won't need more than 64GB.

The truth is that a very large percentage of users just use the built in apps, Facebook, Instagram, maybe Twitter, a game or two, and that's really it. They take photos but not an insane amount (and with Apple's new photo format they'll take up even less space). The 5GB of iCloud storage helps remove some of those photos from the phone.

Apple wants to make their customers happy (and they do so overwhelmingly according to numerous 3rd party studies). They don't want them showing up to the Apple Store complaining that they're out of storage on their phones. Having talked to numerous folks at the Apple Store, people don't frequently visit for that reason. This could again indicate that people are generally happy with the storage offered on their iPhones, even with the 64GB model being the most popular.

There's no reason to raise the price on their most popular model for everyone, just because a couple of you don't like it and want 128GB to be the base. That'd be a very stupid move by Apple.