ISSUE: My 7th gen iPod Nano will NOT connect to iTunes now after I installed iTunes 12.9.5.5 on my Macbook Pro 15 (mid 2012) running Catalina 10.15.7 using Retroactive.
When I connect the iPod Nano to the MBP 15 I get this error message:
iTunes cannot read the contents of the iPod “iPod”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.” (SEE IMAGE BELOW.)
IMPORTANT: I hesitate to "restore" the iPod Nano because it DOES CONNECT TO ITUNES and does update, etc. when I connect it to the iTunes that's on a bootable external drive running Mojave.
BOTTOM LINE: Everything works fine running iTunes on Mojave but not Catalina. The difference between iTunes on Mojave and the iTunes on Catalina is that I had to use Retroactive to install iTunes on Catalina.
I have looked all over the place trying to find a solution. Seems to be an obscure issue.
Any suggestions, please?
When I connect the iPod Nano to the MBP 15 I get this error message:
iTunes cannot read the contents of the iPod “iPod”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.” (SEE IMAGE BELOW.)
IMPORTANT: I hesitate to "restore" the iPod Nano because it DOES CONNECT TO ITUNES and does update, etc. when I connect it to the iTunes that's on a bootable external drive running Mojave.
BOTTOM LINE: Everything works fine running iTunes on Mojave but not Catalina. The difference between iTunes on Mojave and the iTunes on Catalina is that I had to use Retroactive to install iTunes on Catalina.
I have looked all over the place trying to find a solution. Seems to be an obscure issue.
Any suggestions, please?