Oh yes, Apple's customer service is still one of the best in the field. However, for example, you can't just do walk-ins for warranty support anymore (you're required to make an appointment online) and in my area, it's impossible to get same-day appointments.Debatable. Clearly, your experiences may vary. And there's no real accurate metric to determine quality control other than what you read on a tech forum or through hearsay. Especially considering the millions of devices that they produce, there's no way of knowing specifically Mining that type of data to know where the quality control standards are set.
Now, anecdotally, My experiences with their hardware has been nothing short of stellar. But that I can attest to being a consumer many of their products on my own behalf.
As for the customer service, I think there is a reason their rated at the top. Not every experience will be ideal for some customers, because they want certain resolutions to be favored for them no matter what. Reality is, when you purchase a product, you purchase the customer service behind the Product. And they both work in tandem, and I feel the customer service is some of the best in the tech industry.
Which led to Millions of Joe Public unwittingly spending £699 instead of £79 an unnecessary expenditure of £620, but a massive gain to Apples turnover and profit.
Nice to have the choice where to spend your £620 on AAPLs profits or spending on the Kids.
Is Apple company evil? If yes how?
why android users hate Apple, iPhone so much?
Why should they?maybe Apple don't care about the poor people, who can't afford it.
3rd world countries have bigger problems to worry about than iToys.what about 3rd world country Apple?
A corporation can do evil things. Would you not call a corporation that did evil things "evil"?Apple isn’t evil, because a company isn’t a being that’s capable of being good or evil. Corporations aren’t people.
A corporation can do evil things. Would you not call a corporation that did evil things "evil"?
Million's, huh? Sure. And if you are making choices between phones and the kids, well, I'd say your priorities (and uh, millions of joe public) are out of whack.
You miss the point.
Joe Public had no choice where to spend said hard earned income.
As an Android use I care not one iota about the length of time google provides Android updates because I don't rely on them for them. I don't care one iota whether there's a Google store to get my phone worked on because the cell phone store or I can just mail it to them. I care not one iota about the resale value because I won't sell it I'll repurpose it when I stop using it. I'll pay what Google wants for their phone because they'll let me do what I want with my phone, but apple does not. YouTube reviewers tend to be nerds who appreciate the same things I do for us iPhone is just not an option, for normal people it is.i think people are biased saying Apple is Evil.
they say Apple is over-priced...but Google Pixel is also over-priced but no one wants to mention that.
iPhone for example has 5 years of updates cycle, local Apple Store, excellent re-sale value.
on the other hand Google Pixel has 2 or 3 year update cycle, no Google store, poor re-sale value. why most Tech review's ignore this? but bash and swear at Apple?
Unbox Therapy guy from YouTube channel saying don't buy iPhone X.
the same guy bend the iPhone 6 but never bend the Google Nexus 6P..why Lewis?
even Moto G5 does the same thing as flagship phone facebook, snapchat, so why don't you recommend this Lewis ?
Apple factory people committing suicide, don't you think other OEM build the phone in China? and paying poor wages.
Google was laughing at Apple for removing the Headphone JAck...guess what Google this year you did it too? who's laughing now Google?
Apple is Evil for removing floppy disk drive, removing DVD drive's guess what? they all copy after making fun out of Apple.