i agree, they grey covers....
after my 4th pair of shure's-iThink i have a secret
1. READ THE WARRANTY AND RETURN POLICY OF THE STORE-most have a 30 day, the apple store for example, if you buy online buy from a certified seller (if you need a recommendation i have an eBay seller that will match any price you can find or beat it and give you the 30 day no questions returned PM ME FOR THE SELLER)THE BEST THING ABOUT AUTHORIZED SELLER'S 2 YEARS OF FULL WARRANTY-this is a key thing, especially for the E2's which are known to have wires go out with shortages and wat not....anyway most store's will allow you to return them opened within 30 days...but this is key
2. READ THE INSTRUCTIONS...we arent that smart, the over the ear method is the only one that works, up until idn? 8months of wearing you can kinda get away w/o it
3. START WITH THE SPONGY/SOFT BUDS, yes they are nasty, but it takes a while for most peoples ears to adjust, they are a little nasty after a week or two, but they are the easiest way to get used to them.
4. SWITCH TO THE MOST COMFORTABLE COVER, after you get to the point of being able to put them on in your sleep and easily finding out these are the best headphones you have ever owned, switch to one of the harder ones, or buy some replacement foam ones. all of the covers get nasty so if you care about that it might be worth it to buy a replacement set ($8-15 US)
btw...i have owned: e2c, e3g, e4, e5
PM ME WITH ANY OTHER QUESTIONS ABOUT SHURE HEADPHONES