iTunes Match, iCloud Music Library, and Apple Music are separate things.

[jmmo20]

It would be even more silly to not keep the original music on the main computer and it backups. Show me where Apple advertised that you should delete your original music.

And do you delete your photos locally after uploading them to Flickr, Instagram or whatever online service? Or do you delete all local copies of documents you receive in digital form (eg, bank statements, invoices etc.) because you could always ask the creator to send you new copies ... until the moment they say they don't have them anymore or ask you to pay a fee for it?

This discussion in which you try to enlighten me on how I should use my data is pointless.

Irrespective of whether I delete the file or not, fact is that iTunes is wrongly matching my files, resulting in the wrong file being downloaded in other clients. If I have to manually copy the original file across computers then Manu this would defeat the freaking purpose of iTunes Match, wouldn't it?

 

[manu chao]

This discussion in which you try to enlighten me on how I should use my data is pointless.

If you blame a service to not do something that it wasn't designed nor advertised for, the problem is not with the service but with your understanding of the service.

Irrespective of whether I delete the file or not, fact is that iTunes is wrongly matching my files, resulting in the wrong file being downloaded in other clients. If I have to manually copy the original file across computers then Manu this would defeat the freaking purpose of iTunes Match, wouldn't it?

Yes, a service delivering the wrong data ultimately (ie, when it happens too often) is defeating its purpose.

 

[Paco II]

There is no question that Apple Music + iTunes Match has some serious bugs. Apple needs to fix that quickly, especially since we *pay* for iTunes Match.

This discussion in which you try to enlighten me on how I should use my data is pointless.

Irrespective of whether I delete the file or not, fact is that iTunes is wrongly matching my files, resulting in the wrong file being downloaded in other clients. If I have to manually copy the original file across computers then Manu this would defeat the freaking purpose of iTunes Match, wouldn't it?

 

[Jstuts5797]

Apple was VERY upfront with the fact that iTunes Match is NOT meant as a backup service or a storage solution. They actually have documentation WARNING people against this. The purpose of iTunes Match is much different than what many people think it is. The purpose is to have YOUR PERSONAL music library available to you on any device at any time. Another feature and purpose of iTunes Match is doing away with syncing your devices with iTunes on your computer. If you have iTunes Match, this is no longer needed, period, end of story, because you already have access to whatever you want from your devices. Since I've been an iTunes Match subscriber (since it started) I have NEVER synced my devices with iTunes on my computer. That would be redundant. Another advertised feature of iTunes Match is saving space on your MOBILE devices......NOT your computer. Apple music/iCloud music library has a similar but not completely the same advertised features/purpose. However one feature is to be able to listen to anything you want (even if you don't own it) as long as you subscribe, anytime you want, on any device you want, while also not needing to sync with iTunes. It also saves space on your MOBILE DEVICES not your computer. If you think about what they advertised "Apple music and iTunes Match are complimentary yet separate", it makes complete sense. To use either one or a combination of these services for anything other than they advertise or that is in their feature set, is completely on you with no guarantees on performance, data access, or other issues that may arise from doing so. It's HIGHLY advised by Apple and anyone else really, to use these services for anything other than what they were intended. I think a lot of confusion and frustration people are having with Apple Music are due to the lack of understanding of what the service really is supposed to do. For the life of me I can't figure out why Apple music subscribers are complaining about being unable to sync with iTunes on your. Computer.

 

[Paco II]

A few thoughts:

- while it is true that iTunes Match is not a backup service, let's not beat a dead horse The origin of this conversation is a terrible bug that Apple needs to fix ASAP. It is simply unacceptable that this bug made it out of testing. When I've got Match and download a song I've matched, I should never be getting an Apple Music offline track.

- in terms of people getting confused about not being able to sync, for those that signed up for iTunes Match, we knew what we were getting. With Apple Music, Apple did a terrible job setting expectations and understandings of what will happen when one enables Apple Music and iCloud Music Library. People gobbled up the hype and immediately signed up. I don't recall reading anything at sign up warning me that computer to iPhone syncing would no longer be possible.

- on many many levels, Apple rushed this product out too fast.

Apple was VERY upfront with the fact that iTunes Match is NOT meant as a backup service or a storage solution. They actually have documentation WARNING people against this. The purpose of iTunes Match is much different than what many people think it is. The purpose is to have YOUR PERSONAL music library available to you on any device at any time. Another feature and purpose of iTunes Match is doing away with syncing your devices with iTunes on your computer. If you have iTunes Match, this is no longer needed, period, end of story, because you already have access to whatever you want from your devices. Since I've been an iTunes Match subscriber (since it started) I have NEVER synced my devices with iTunes on my computer. That would be redundant. Another advertised feature of iTunes Match is saving space on your MOBILE devices......NOT your computer. Apple music/iCloud music library has a similar but not completely the same advertised features/purpose. However one feature is to be able to listen to anything you want (even if you don't own it) as long as you subscribe, anytime you want, on any device you want, while also not needing to sync with iTunes. It also saves space on your MOBILE DEVICES not your computer. If you think about what they advertised "Apple music and iTunes Match are complimentary yet separate", it makes complete sense. To use either one or a combination of these services for anything other than they advertise or that is in their feature set, is completely on you with no guarantees on performance, data access, or other issues that may arise from doing so. It's HIGHLY advised by Apple and anyone else really, to use these services for anything other than what they were intended. I think a lot of confusion and frustration people are having with Apple Music are due to the lack of understanding of what the service really is supposed to do. For the life of me I can't figure out why Apple music subscribers are complaining about being unable to sync with iTunes on your. Computer.

 

[Rigby]

@Paco II
This sums it up nicely. The problems with Apple Music are that (1) it was obviously rushed and has too many bugs and (2) that Apple did a terrible job documenting and explaining it. E.g. there is still no knowledge base article that explains how it interacts with iTunes Match.

 

[Jstuts5797]

URL]http://www.cnet.com/news/apple-offers-ibook-user-guides-to-help-you-with-ios-8-4/[/URL]

 

[jmmo20]

A few thoughts

1) apple advertises iTunes Match as a way to put your iTunes library in the iCloud instead of one computer thus allowing access from any device.

2) apple mentions devices and this includes iPods, iPads, iPhones, Apple TV, macs and even PC. Nowhere does Apple claim to aim iTunes Match at MOBILE decides like you claim

3) your argument assumes people only own ONE computer. For me iTunes Match was godsent because I use at least 3 macs on a regular basis not to mention my iPhone and my iPad.

4) irrespective of what you or I consider iTunes Match to be, the fact is that this is a major bug that is wrongly marching your own songs to Apple music DRM songs. Period. That's the issue. Irrespective of what I do wish my music or how I use iTunes Match.

Apple was VERY upfront with the fact that iTunes Match is NOT meant as a backup service or a storage solution. They actually have documentation WARNING people against this. The purpose of iTunes Match is much different than what many people think it is. The purpose is to have YOUR PERSONAL music library available to you on any device at any time. Another feature and purpose of iTunes Match is doing away with syncing your devices with iTunes on your computer. If you have iTunes Match, this is no longer needed, period, end of story, because you already have access to whatever you want from your devices. Since I've been an iTunes Match subscriber (since it started) I have NEVER synced my devices with iTunes on my computer. That would be redundant. Another advertised feature of iTunes Match is saving space on your MOBILE devices......NOT your computer. Apple music/iCloud music library has a similar but not completely the same advertised features/purpose. However one feature is to be able to listen to anything you want (even if you don't own it) as long as you subscribe, anytime you want, on any device you want, while also not needing to sync with iTunes. It also saves space on your MOBILE DEVICES not your computer. If you think about what they advertised "Apple music and iTunes Match are complimentary yet separate", it makes complete sense. To use either one or a combination of these services for anything other than they advertise or that is in their feature set, is completely on you with no guarantees on performance, data access, or other issues that may arise from doing so. It's HIGHLY advised by Apple and anyone else really, to use these services for anything other than what they were intended. I think a lot of confusion and frustration people are having with Apple Music are due to the lack of understanding of what the service really is supposed to do. For the life of me I can't figure out why Apple music subscribers are complaining about being unable to sync with iTunes on your. Computer.

 

[Paco II]

The main issue here is that there is a major bug with Apple Music and iTunes Match. Did Apple intend for people to match their library and then delete their local copies? Probably not. But there is definitely an expectation of a paying iTunes Match subscriber that they will be able to download their matched and uploaded songs in a DRM-free format even if they did. If Apple had somehow 'lost' a matched/uploaded song and someone was freaking out because they deleted all their local copies, I'd say look it's not a backup service and never was. But this DRM bug is just that, a bug. It will get fixed, and we'll be able to again safely assume that matched/uploaded songs will be downloaded without DRM.

A few thoughts

1) apple advertises iTunes Match as a way to put your iTunes library in the iCloud instead of one computer thus allowing access from any device.

2) apple mentions devices and this includes iPods, iPads, iPhones, Apple TV, macs and even PC. Nowhere does Apple claim to aim iTunes Match at MOBILE decides like you claim

3) your argument assumes people only own ONE computer. For me iTunes Match was godsent because I use at least 3 macs on a regular basis not to mention my iPhone and my iPad.

4) irrespective of what you or I consider iTunes Match to be, the fact is that this is a major bug that is wrongly marching your own songs to Apple music DRM songs. Period. That's the issue. Irrespective of what I do wish my music or how I use iTunes Match.

 

[Jstuts5797]

Paco II - I agree with everything you just said. Even though I personally have not experienced this bug does not mean lots of others aren't. However I'm still baffled at why someone would even want to sync manually with their iTunes if they already have access to everything on their other devices. And I have no sympathy for those who deleted their own personal local files thinking this would work as storage solution and then loose data because of it. There is a reason Apple warns against it and doesn't promote it... Because of the possibility of bugs like this. I do understand what's going on for people is real, and it sucks. But I also truly believe it's just a bug.. And a bug that Apple will fix no doubt. I would think the best course of action for those experiencing the issues to contact Apple, and patiently wait for the bug fix. I don't think messing around with settings and moving files around, changing meta data is the answer. Seems to me that has the HIGH probability of making things even worse. Apple Music will still be here when the bug gets fixed, until then be patient.