sigh... i contacted itunes store support to see if they had any suggestions.
all i got was standard "copy and paste" responses that weren't really relevant to the issue.
then after explaing it again, their solution was to offer me 5 song credits in the store to download the tracks!
now whilst i appreciate the gesture, it doesn't really do anything to solve (or even attempt to investigate) the issue.
5 song credits? Maybe I should call them. Will they do this for the hundreds of uploaded one-off tracks I've had so far?
I've been posting in the Apple boards as well (I think you did also? The screen capture looks familiar). I've broken up my own issues into three sections:
1) The entire album is uploaded. This is because the album isn't in their database at all, so it makes sense that this would happen.
2) I only get a few matches out of an entire album. I have several different theories here. One is different masterings, and the other is Greatest Hits + masterings. For the latter, that means that the songs being matched are actually being matched from a Greatest Hits and not the actual album. It could be that the Greatest Hits is in their database, but not the original album.
3) Only one song is uploaded, out of an entire album. This one is sometimes masterings again (The Beatles "She Came in Through the Bathroom Window" from the 1980's CD being a perfect example of this) but I have some examples of contemporary CD's where there should be only one mastering, at yet I still have that one-off upload.
And it's that last issue that I feel Apple should look into, primarily - that's because there's no explanation other than perhaps there's a snafu on their server end that they need to fix. But masterings will always be a problem and I don't see them fixing that anytime soon - in the cases of some artists like the Stones / Pink Floyd / Doors, you could have not just two but perhaps multiple masterings. And in the case of The Doors, actual remixes of entire albums.