Just got a Voice Mail from Apple (Re: nMP)

[lemonade-maker]

Through "Miracles" of VOIP, those folks in Boulder can make calls which pop out onto the telecom network in Austin where Apple's telecom switch connectivity is. Apple's phones don't have to be in an Apple building.

But yes because they probably had thousands of phones to make in a limited number of hours ( since end of month deadline looming and tons of folks would call-in to inquire on orders ) this got farmed out to "warm bodies". Kind of like an emergency phone-tree where smaller set of folks invoke a bigger set to get the word out faster.

Apple probably has telesales folks who are Apple employees, but not a large number of those folks. Given the likely influx of nervous buyers calling in they were likely swamped. If massively swamp would not be surprising it this got farmed out into the 1st tier support queues to do in their "spare time".

You drunk?

 

[theSeb]

I am 99% sure that the guy who called me from Apple to deliver the bad news was the same guy that I ordered through originally via the business store.

 

[chfilm]

I love how even the apple employees themselves are in a state of awe in face of the nMP..

I had to call tech support twice because of some silly issues and both times they would always "overhear" me saying my MAC PRO but always answer mentioning my problem with my "macbook pro".
One time one was like "Oh really you got one? I haven't seen one in the flesh yet. But I'm super excited about it".

Another time one rep mentioned that he would go this week to see one in person.

Almost every one wished me a lot of fun with my new tow, always like "I see your (8 core d700) config, this is a really nice machien you got there, enjoy it" and stuff
They really managed to make the mac pro sexy again.

 

[Derpage]

I love how even the apple employees themselves are in a state of awe in face of the nMP..

I had to call tech support twice because of some silly issues and both times they would always "overhear" me saying my MAC PRO but always answer mentioning my problem with my "macbook pro".
One time one was like "Oh really you got one? I haven't seen one in the flesh yet. But I'm super excited about it".

Another time one rep mentioned that he would go this week to see one in person.

Almost every one wished me a lot of fun with my new tow, always like "I see your (8 core d700) config, this is a really nice machien you got there, enjoy it" and stuff
They really managed to make the mac pro sexy again.

What a lovely way to spin "doing their jobs." Did you buy a computer or give birth to a child? I'm confused.

 

[chfilm]

Ahahahahaha you're right!