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MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Samsung has acknowledged the RAM issue and will be releasing updates to address it.
No they haven't. OMG there is so much misinformation being spread. Its amazing how from my XDA thread this has turned into Chinese whispers.

Quick recap.

Myself and another XDA member created threads mine in S6 edge and his in S6 forums.

There were only half a dozen or so other people who posted in our threads.

Lazy tech news reporters saw our threads and created news articles about the initial S6 aggressive ram. They implied it was a widespread issue based solely on our handful of posts.

One poster in our threads used social media to ask Samsung UK about it. The response was actually a generic, we are always looking to improve, and will be releasing updates blah. Basically at no point in the social media response did Samsung mention the S6 or Edge or the Ram issue in words. It was a generic response that could be applied whenever someone complained about any Samsung device.

The same lazy journalists then reported this social media response as an 'official Samsung response' to the Ram issue.

It wasn't. There was no ram issue until we created our threads - but now suddenly our small group experience is now indicative of the whole? Likewise one social tweet/post now counts as official Statement from one of the biggest companies in the world?

Seriously you are all being manipulated by lazy ass journalism and its actually as a social experiment interesting to watch, but from a factual basis really disturbing. As one of the official sources of this whole ram issue I'm in a safe place to actually bare witness to this.

----------

It is weird how many of us have had a different experience with this phone. I am getting great battery life 4 to 5 hours SOT. I have not had the app refresh issues you listed. I can open Tapatalk and start to reply to a post then leave Tapatalk to copy and paste a URL and not have app refreshes.
I was writing an email and received an text notification and left the email to reply to the text then return to the unfinished email without an app refresh.
I did sell my Edge and get the regular S6 because of false touches on the edges of the glass. That annoyed me to no end a case would have resolved the issue but I hate cases.
I do find that IOS is more optimized to run on less resources than Android on a Samsung phone. So that of course means TW and we all know it is not the most slim of Android skins. It is better than ever but needs to improve even more.
I look forward to reading your thoughts on the M9!
Exactly this shows the disparity. our posts which started this whole 'official ram issue' news only affected a small number of people otherwise the threads would be filling up fast. Even after the news sent out about the 'issue' our threads only garnered slightly more traffic. Barely tangible difference.

I never for once said in our XDA threads the ram issue was what everyone had, but just reported on my own experience. And to see if there was a possible quick fix for ourselves.

Sure there are people who have same issue as me, but I certainly don't think it should be seen as indicative of the whole, and yet here we are..... Somehow there's now an 'official ram issue' based on at most 20 posters in the XDA forums personal experience. And an 'official statement' based on 1 generic post/tweet.

----------

I'm really not getting this app refreshing issue either, except in Chrome. But even then, it reloads fast.

Nothing else I've seen or experience really refreshes...
Yep, and I have no doubt given the shear volume of sales - that there are vastly more people without the problem than with it too.

Doesn't make my own experience null and void. It just emphasises that my experience is my own and have a small minority affected by it.

But like I say the whole ram 'issue' has been a marvellous social experiment to see how two forum posters can suddenly become an offical news source that's supposed to apply across the whole of every users experience .... It really is quite scary jyst how manipulative, uninformed and lazy our tech news really is. It has made me look it so differently because of this .... And no doubt I'll still be explaining to posters going forward why "Samsung have officially acknowledged the ram issue' ... is actually very wrong.
 
Last edited:

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
MRU, have you considered swapping your device for a new one. Don't don't your RAM issues. Wondering if it's a defect?
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
MRU, have you considered swapping your device for a new one. Don't don't your RAM issues. Wondering if it's a defect?
I was thinking of doing that, but they don't have stock at moment to swap it so I have to wait till more stock comes in.
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
I was thinking of doing that, but they don't have stock at moment to swap it so I have to wait till more stock comes in.

Ah gotcha. Yeah... not sure why some people are having RAM issues. Could it be the RAM itself? Or is this solely software base? If it is software base, what is triggering such aggressive RAM refresh?

Anyway... even if the idea that Samsung promises a fix coming is a bit on the false-side, at least it's getting attention from them in some way or form. Hopefully those "bug fixes" they promised via twitter now will include a look at the RAM since people/blogs are writing about it.
 

Cnasty

macrumors 68040
Jul 2, 2008
3,336
2,106
But Samsung/TW has always had RAM refresh issues from what my experience was with them. It may have changed since the Note 3 but that was one of my biggest gripes with TW is the memory management and how bad it is on TW compared to a stock version.
 

jamezr

macrumors P6
Aug 7, 2011
16,078
19,077
US
Ah gotcha. Yeah... not sure why some people are having RAM issues. Could it be the RAM itself? Or is this solely software base? If it is software base, what is triggering such aggressive RAM refresh?

Anyway... even if the idea that Samsung promises a fix coming is a bit on the false-side, at least it's getting attention from them in some way or form. Hopefully those "bug fixes" they promised via twitter now will include a look at the RAM since people/blogs are writing about it.

It is a software issue. But as MRU said it is only a few that have had this issue. Not sure why....but it seems to have gathered a lot of attention. You know how the squeaky wheel works.
 

nviz22

Cancelled
Original poster
Jun 24, 2013
5,277
3,071
Does anyone have any idea when the 5.1.1 update will be pushed out?
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Does anyone have any idea when the 5.1.1 update will be pushed out?
Nope.

Heck Google haven't managed to do it on a nexus phone yet.

All we have is the alpha test that someone at tmobile managed to get ahold of, but that could still be weeks or months away from release.

I expect we will be hearing if Android M before most devices have 5.1.1
 

nviz22

Cancelled
Original poster
Jun 24, 2013
5,277
3,071
Nope.

Heck Google haven't managed to do it on a nexus phone yet.

All we have is the alpha test that someone at tmobile managed to get ahold of, but that could still be weeks or months away from release.

I expect we will be hearing if Android M before most devices have 5.1.1

So the only option is to root to get the 5.1.1 soak test? I want to get Samsung Pay, so that's not an option. I would like a usable phone if I don't need to root. If not, I have to go to the iPhone for timely updates?
 

jamezr

macrumors P6
Aug 7, 2011
16,078
19,077
US
So the only option is to root to get the 5.1.1 soak test? I want to get Samsung Pay, so that's not an option. I would like a usable phone if I don't need to root. If not, I have to go to the iPhone for timely updates?
So what's not working for you?
 

nviz22

Cancelled
Original poster
Jun 24, 2013
5,277
3,071
So what's not working for you?

Wifi calling isn't due to the extra battery drain. The phone also force closes apps at times, it refreshes apps constantly, and memory management plagues the battery life even more. I really think I would like to try my hands on the 6+ if economically sufficient.
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
Maybe this memory thing is an Edge issue? I'm not experiencing this app refreshing thing on my S6. Not saying it's not true (my first S6 had its share of weird bugs), just wondering if it's isolated to the Edge?
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Wifi calling isn't due to the extra battery drain. The phone also force closes apps at times, it refreshes apps constantly, and memory management plagues the battery life even more. I really think I would like to try my hands on the 6+ if economically sufficient.
We don't have wifi calling here but yeah the app refreshes on mine is annoying as hell.

Seriously the M9 I have 18; yes 18 currently open apps in the multitasking grid and I can go between all of them and it doesn't refesh.

The edge I'm lucky if I can go more than 4 before I start getting refreshes.

The difference in that area is totally night and day.

----------

Maybe this memory thing is an Edge issue? I'm not experiencing this app refreshing thing on my S6. Not saying it's not true (my first S6 had its share of weird bugs), just wondering if it's isolated to the Edge?
How many apps can you have open. Open say 8 apps and then go back through them. If any of them show a blank white screen before quickly showing content, that's it refreshing the content. The S6 Edge refreshes it very quickly but on some things you lose your place or content if you were half typing something.

I could like I say get about 4 apps cycle and it would be fine, add a fifth and then I'd find one of the apps would then need refreshing.

Like I say compare that to 18 fully open apps on the M9 without a trace of refreshing (indeed you often need to manually refresh) its just shows the difference in ram utilisation.
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
We don't have wifi calling here but yeah the app refreshes on mine is annoying as hell.

Seriously the M9 I have 18; yes 18 currently open apps in the multitasking grid and I can go between all of them and it doesn't refesh.

The edge I'm lucky if I can go more than 4 before I start getting refreshes.

The difference in that area is totally night and day.

----------


How many apps can you have open. Open say 8 apps and then go back through them. If any of them show a blank white screen before quickly showing content, that's it refreshing the content. The S6 Edge refreshes it very quickly but on some things you lose your place or content if you were half typing something.

I could like I say get about 4 apps cycle and it would be fine, add a fifth and then I'd find one of the apps would then need refreshing.

Like I say compare that to 18 fully open apps on the M9 without a trace of refreshing (indeed you often need to manually refresh) its just shows the difference in ram utilisation.


It's hard to really tell, but yeah, after about 5 apps or so opened, when app switching between them, some of them sometimes will get you a bit of white before the content loads. Is this the refreshing issue that's being discuss? The split second of white before the content loads?

The biggest and worst culprits to me seem to be Chrome and Play Music -- they often got the white before content, and worse, the white refreshing took a solid second to load the content. But most everything else either didn't do that, or did it only for the tiniest umph of a second. Almost negligible, really.

I can see why this is bothersome. I'll pay more attention to it now that I know what I'm looking for and I'll see if it's really a recurring issue. For now, it doesn't seem to be a major bother to hinder the experience so un-usable.
 

jamezr

macrumors P6
Aug 7, 2011
16,078
19,077
US
It's hard to really tell, but yeah, after about 5 apps or so opened, when app switching between them, some of them sometimes will get you a bit of white before the content loads. Is this the refreshing issue that's being discuss? The split second of white before the content loads?

The biggest and worst culprits to me seem to be Chrome and Play Music -- they often got the white before content, and worse, the white refreshing took a solid second to load the content. But most everything else either didn't do that, or did it only for the tiniest umph of a second. Almost negligible, really.

I can see why this is bothersome. I'll pay more attention to it now that I know what I'm looking for and I'll see if it's really a recurring issue. For now, it doesn't seem to be a major bother to hinder the experience so un-usable.

It doesn't affect the way I use my phone. But I do see the issue and why it would be a pain in the you what for some.
I do not use the "recents" button on my S6. For example writing a post to MR from the Tapatalk app. I open the app start to write the post I want to write close the Tapatalk app...open Chrome copy a URL. Reopen Tapatalk and my post is right there waiting for me to just paste the URL into the unfinished MR post then finish it.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
It's hard to really tell, but yeah, after about 5 apps or so opened, when app switching between them, some of them sometimes will get you a bit of white before the content loads. Is this the refreshing issue that's being discuss? The split second of white before the content loads?

The biggest and worst culprits to me seem to be Chrome and Play Music -- they often got the white before content, and worse, the white refreshing took a solid second to load the content. But most everything else either didn't do that, or did it only for the tiniest umph of a second. Almost negligible, really.

I can see why this is bothersome. I'll pay more attention to it now that I know what I'm looking for and I'll see if it's really a recurring issue. For now, it doesn't seem to be a major bother to hinder the experience so un-usable.
Its not too bad when it's an app where it doesn't lose its position or what it was doing. But imagine half writing a post or message in Facebook and that refreshing happens and you lose what you were doing or Tapatalk where instead of showing you the last post or thread your dumped out to menu screen. Then it becomes super annoying. Those flashes of content is the app refreshing, but like I say when its super quick it's not too much of an issue.

But take this reply.. I was half way through, got a phone call. Had to then check my text message and send off a couple of emails for the person with web links from chrome pages opened.

So 5 separate processes / apps.

On my M9 I was able to reopen Tapatalk and continue finishing this post exactly from where I left off.

On the S6 edge I would be dumped back to my subscribed thread menu and my half written post would be lost. That's when it really is irksome having apps respond like that because of the ram.

I actually think because the S6 does refresh very quickly many people may be oblivious to it, and it likely then doesn't become a bother. But once you know the difference and are aware of it happening it gets irksome.

----------

It doesn't affect the way I use my phone. But I do see the issue and why it would be a pain in the you what for some.
I do not use the "recents" button on my S6. For example writing a post to MR from the Tapatalk app. I open the app start to write the post I want to write close the Tapatalk app...open Chrome copy a URL. Reopen Tapatalk and my post is right there waiting for me to just paste the URL into the unfinished MR post then finish it.
Going between just a couple of apps its able to cope, add a few more apps even simple ones like calendar, messages, email before going back to taptalk and hey presto refresh. Its just an annoyance, and one that I think irks some people more than others. But when I have other devices that don't do it, it does wind me up.
 

jamezr

macrumors P6
Aug 7, 2011
16,078
19,077
US
Its not too bad when it's an app where it doesn't lose its position or what it was doing. But imagine half writing a post or message in Facebook and that refreshing happens and you lose what you were doing or Tapatalk where instead of showing you the last post or thread your dumped out to menu screen. Then it becomes super annoying. Those flashes of content is the app refreshing, but like I say when its super quick it's not too much of an issue.

But take this reply.. I was half way through, got a phone call. Had to then check my text message and send off a couple of emails for the person with web links from chrome pages opened.

So 5 separate processes / apps.

On my M9 I was able to reopen Tapatalk and continue finishing this post exactly from where I left off.

On the S6 edge I would be dumped back to my subscribed thread menu and my half written post would be lost. That's when it really is irksome having apps respond like that because of the ram.

I actually think because the S6 does refresh very quickly many people may be oblivious to it, and it likely then doesn't become a bother. But once you know the difference and are aware of it happening it gets irksome.

----------


Going between just a couple of apps its able to cope, add a few more apps even simple ones like calendar, messages, email before going back to taptalk and hey presto refresh. Its just an annoyance, and one that I think irks some people more than others. But when I have other devices that don't do it, it does wind me up.
I see where that would be very annoying. I guess I don't do that much multitasking as you do! :)
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
Gonna try writing half a post now and use a few different apps before finishing. See if the texts will still be there...

----------

Hello. Testing. My name is MRU and I have a beautiful looking dog and amazing landscapes to make even the moto x camera look like it's ace. I'm such a cheater. Haha. Roflcopter!

Oops. Gonna make a phone call now. Brb...

Sorry. It didn't happen. I made a call to my voicemail. Sent a text. Wrote an email. Took a photo. Went through my gallery. And a few other miscellaneous things like open Instagram and Flipboard.

Came back to chrome and all my texts were still there right where I left off...


Maybe its a Tapatalk issue? But doesn't explain why the m9 doesn't refresh it.

PC EDIT: Again, not saying it's not happening to you... In fact, let me try Facebook next.

PC EDIT 2: Went through the same process with Facebook app writing a message. Came back to where I left off no problem...

I don't know MRU what's happening. Might need a replacement...? =T
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Gonna try writing half a post now and use a few different apps before finishing. See if the texts will still be there...

----------

Hello. Testing. My name is MRU and I have a beautiful looking dog and amazing landscapes to make even the moto x camera look like it's ace. I'm such a cheater. Haha. Roflcopter!

Oops. Gonna make a phone call now. Brb...

Sorry. It didn't happen. I made a call to my voicemail. Sent a text. Wrote an email. Took a photo. Went through my gallery. And a few other miscellaneous things like open Instagram and Flipboard.

Came back to chrome and all my texts were still there right where I left off...


Maybe its a Tapatalk issue? But doesn't explain why the m9 doesn't refresh it.

PC EDIT: Again, not saying it's not happening to you... In fact, let me try Facebook next.

PC EDIT 2: Went through the same process with Facebook app writing a message. Came back to where I left off no problem...

I don't know MRU what's happening. Might need a replacement...? =T
Could be an edge issue indeed then :) interesting .... Thanks for checking for me. Definitely going to get a replacement when I can to see if I can vanquish it myself.
 

1984world

macrumors 6502
Aug 26, 2008
456
11
No they haven't. OMG there is so much misinformation being spread. Its amazing how from my XDA thread this has turned into Chinese whispers.

Quick recap.

Myself and another XDA member created threads mine in S6 edge and his in S6 forums.

There were only half a dozen or so other people who posted in our threads.

Lazy tech news reporters saw our threads and created news articles about the initial S6 aggressive ram. They implied it was a widespread issue based solely on our handful of posts.

One poster in our threads used social media to ask Samsung UK about it. The response was actually a generic, we are always looking to improve, and will be releasing updates blah. Basically at no point in the social media response did Samsung mention the S6 or Edge or the Ram issue in words. It was a generic response that could be applied whenever someone complained about any Samsung device.

The same lazy journalists then reported this social media response as an 'official Samsung response' to the Ram issue.

It wasn't. There was no ram issue until we created our threads - but now suddenly our small group experience is now indicative of the whole? Likewise one social tweet/post now counts as official Statement from one of the biggest companies in the world?

Seriously you are all being manipulated by lazy ass journalism and its actually as a social experiment interesting to watch, but from a factual basis really disturbing. As one of the official sources of this whole ram issue I'm in a safe place to actually bare witness to this.

----------


Exactly this shows the disparity. our posts which started this whole 'official ram issue' news only affected a small number of people otherwise the threads would be filling up fast. Even after the news sent out about the 'issue' our threads only garnered slightly more traffic. Barely tangible difference.

I never for once said in our XDA threads the ram issue was what everyone had, but just reported on my own experience. And to see if there was a possible quick fix for ourselves.

Sure there are people who have same issue as me, but I certainly don't think it should be seen as indicative of the whole, and yet here we are..... Somehow there's now an 'official ram issue' based on at most 20 posters in the XDA forums personal experience. And an 'official statement' based on 1 generic post/tweet.

----------


Yep, and I have no doubt given the shear volume of sales - that there are vastly more people without the problem than with it too.

Doesn't make my own experience null and void. It just emphasises that my experience is my own and have a small minority affected by it.

But like I say the whole ram 'issue' has been a marvellous social experiment to see how two forum posters can suddenly become an offical news source that's supposed to apply across the whole of every users experience .... It really is quite scary jyst how manipulative, uninformed and lazy our tech news really is. It has made me look it so differently because of this .... And no doubt I'll still be explaining to posters going forward why "Samsung have officially acknowledged the ram issue' ... is actually very wrong.


Informative post, thanks for that. :)
 

Fanaticalism

macrumors 6502a
Apr 16, 2013
908
158
No they haven't. OMG there is so much misinformation being spread. Its amazing how from my XDA thread this has turned into Chinese whispers.

Quick recap.

Myself and another XDA member created threads mine in S6 edge and his in S6 forums.

There were only half a dozen or so other people who posted in our threads.

Lazy tech news reporters saw our threads and created news articles about the initial S6 aggressive ram. They implied it was a widespread issue based solely on our handful of posts.

One poster in our threads used social media to ask Samsung UK about it. The response was actually a generic, we are always looking to improve, and will be releasing updates blah. Basically at no point in the social media response did Samsung mention the S6 or Edge or the Ram issue in words. It was a generic response that could be applied whenever someone complained about any Samsung device.

The same lazy journalists then reported this social media response as an 'official Samsung response' to the Ram issue.

It wasn't. There was no ram issue until we created our threads - but now suddenly our small group experience is now indicative of the whole? Likewise one social tweet/post now counts as official Statement from one of the biggest companies in the world?

Seriously you are all being manipulated by lazy ass journalism and its actually as a social experiment interesting to watch, but from a factual basis really disturbing. As one of the official sources of this whole ram issue I'm in a safe place to actually bare witness to this.

----------


Exactly this shows the disparity. our posts which started this whole 'official ram issue' news only affected a small number of people otherwise the threads would be filling up fast. Even after the news sent out about the 'issue' our threads only garnered slightly more traffic. Barely tangible difference.

I never for once said in our XDA threads the ram issue was what everyone had, but just reported on my own experience. And to see if there was a possible quick fix for ourselves.

Sure there are people who have same issue as me, but I certainly don't think it should be seen as indicative of the whole, and yet here we are..... Somehow there's now an 'official ram issue' based on at most 20 posters in the XDA forums personal experience. And an 'official statement' based on 1 generic post/tweet.

----------


Yep, and I have no doubt given the shear volume of sales - that there are vastly more people without the problem than with it too.

Doesn't make my own experience null and void. It just emphasises that my experience is my own and have a small minority affected by it.

But like I say the whole ram 'issue' has been a marvellous social experiment to see how two forum posters can suddenly become an offical news source that's supposed to apply across the whole of every users experience .... It really is quite scary jyst how manipulative, uninformed and lazy our tech news really is. It has made me look it so differently because of this .... And no doubt I'll still be explaining to posters going forward why "Samsung have officially acknowledged the ram issue' ... is actually very wrong.


http://www.sammobile.com/2015/05/08/galaxy-s6-getting-minor-software-update-said-to-fix-ram-issues/

Most recent update
 

nviz22

Cancelled
Original poster
Jun 24, 2013
5,277
3,071
Okay, this is getting too much. 87% RAM usage with just Instagram, FB, messaging, and internet in the background. Closing apps with the manager got down to 68%. Paired with horrific battery life and you have a miserable experience with expecting your phone to last a day. I love the features, but this is a huge cost. Apps will force close soon.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Okay, this is getting too much. 87% RAM usage with just Instagram, FB, messaging, and internet in the background. Closing apps with the manager got down to 68%. Paired with horrific battery life and you have a miserable experience with expecting your phone to last a day. I love the features, but this is a huge cost. Apps will force close soon.
Yeah that's kind of my daily experience. Hoping this update fixes it, because at the moment it feels horridly broken. Especially compared to my N6 & M9.

If fix doesn't arrive soon I may flash a stock ROM from somewhere where it has gone out.
 

nviz22

Cancelled
Original poster
Jun 24, 2013
5,277
3,071
Yeah that's kind of my daily experience. Hoping this update fixes it, because at the moment it feels horridly broken. Especially compared to my N6 & M9.

If fix doesn't arrive soon I may flash a stock ROM from somewhere where it has gone out.

You're not selling in other words? I am close to just putting mine up for sale.
 
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