Dude, your story just made my day.
Yes! I'm not alone!
I've had similar experiences, although you may consider them worse. Their best friend was

frontpage.
In fact, I'm "dealing" with one of those types at the moment. Client wants a new site, wants "little brother's firm" to do the updates once I've finished the initial work. OK, so I get this guy on a conference call, they're in N.D. or somewhere up there, and I'm all prepared to show him how to update the site. First thing he says, "OK, I've got frontpage open, what's the info do I can download the initial files?"
I'm lucky I hadn't eaten lunch yet, else it would have come back up.
So I told him he didn't need frontpage. Response? "Oh, well we don't use dreamweaver."
My reply?
You don't need that either. Response? *silence*, then... "But all sites are built with either frontpage or dreamweaver, and most of them are frontpage."
So, without trying to reach through the phone and strangle him, or ask him how many clients they've screwed out of money, I simply said you're obviously on a pc so all you'll need is notepad.
More silence.
Response: "Now you're just being silly. I knew it! How can you see what you're doing with notepad!"
This situation has ended on a positive note. After less than 10 minutes on the phone with my client, her "little brother's firm" won't be updating her site, and she won't be referring business to them anymore. Instead, she made the right call.
It amazes me the crap some people can get away with. "Cross-browser compliance? W3C? WTF is that crap?"
Ugh, the pain of being able to do things right.
I'm almost thinking we should start a support group Rad. If the "merom" threads can do it, so can we.
