Let's get Apple to add 120Gb HD support for 1st Gen Air

[fteoath64]

Upgrade is a Service commitment to your customers, Apple!.

Those who bought the Gen1 Air as with all other Apple products with the promise of AppleCare do have an expectation of using the equipment for 3 elapsed years after purchase.

Upgrade options are things that gives us users further methods to keep our equipment more current during those periods of use. To deny us these options gives TWO signals:
1) Apple does not care much if you purchase their older equipment.
2) Apple intends to "force" you to upgrade to the latest.

After this simple lesson in customer service, us Gen1 users would like options to upgrade our storage to the newer technology to improve the usability of our AIRs: so please provide:
1) Offer options for 120GB and 160GB HDD upgrades
2) Offer 128SSD upgrade.

***Please don't give us technical excuses like interface types. These things your partners like Samsung, Toshiba, etc can solve and will solve. Apple needs to provide the driving force for this or else they are failing in their commitment to us.

PS: I work for a company bigger than Apple and have made things like this happen for my customers. So NO excuses!!!.

 

[racefan]

Bang on!!! That is what I am talking about. Lets get this ball rolling!

 

[mcdj]

Has it been proven beyond a doubt that there is in fact some limitation to drive size? That would seem very un-Apple. I searched a bit myself and couldn't find a single definitive yes or no. The Toshiba 120GB drive is barely on the market. I'd be willing to be it works, especially after seeing the other thread where the thicker 120GB drive had no issues being recognized or booting up.

And for the umpteen billionth time, don't complain to us, complain to Apple, and for the love of Jobs, don't write posts as if you are writing to Apple. This is macrumors.com, not apple.com. Apple doesn't care what is said here, if they read it at all.

Complain your heart out here...

http://www.apple.com/feedback/

 

[fteoath64]

Ok Bill,

I have sent the feedback to Apple. This is something they NEED to do because the qualify the AIR as a premium product.

Shucks, if they give me a call and I can help them setup a Specialty Upgrade division for stuff that 10% of Apple users wanted but no where to buy it.

eg. My home-made cooling base had at integrated 4 Port USD Hub with twin 4mm fan blowing upwards, angled aout 15 Deg slang. It has enough space below to even house a 120GB 2.5 inch USB disk. The Gen1 AIR had no heat problems, loca 200GB disk combined, even before it hits my TC and NAS via 802.11n

 

[glitch44]

Ok Bill,

Did you just write back to Bill Hicks?... because he's kinda dead.

 

[racefan]

I have sent my feedback to Apple as well.

Now I would imagine that someone will get the 120gb 5mm thick Toshiba Drive to work but this would void the applecare warranty. Apple or their distributors should make this available so that we have a proper way to get this done.

 

[CalMin]

Those who bought the Gen1 Air as with all other Apple products with the promise of AppleCare do have an expectation of using the equipment for 3 elapsed years after purchase.

There is nothing about the existing HD that prevents 3+ years perfect use. In fact, Apple could have soldered it to the logic board (like they did the 2gb memory and preventing you upgrading that). The bottom line is that if you bought it with the expectation of putting in a bigger HD (or more RAM) then you bought the wrong computer. I know - because I did too, which is why I sold it on eBay and am sitting here typing on an Alu MacBook.

Upgrade options are things that gives us users further methods to keep our equipment more current during those periods of use. To deny us these options gives TWO signals:
1) Apple does not care much if you purchase their older equipment.
2) Apple intends to "force" you to upgrade to the latest.

As a business Apple it is Apple's job to keep pushing you into buying new products, but no-one has a gun to your head. The MBA still does exactly what it did when you bought it. That is how they make money, and as a publicly traded company they have an obligation to shareholders to do so.

My point is that the MBA was not designed to be upgradeable. I wish it was (because I loved mine) but it is not. There is no obligation on Apple's part to make it upgradeable. Just like there is no obligation on Sony's part to make my TV set upgradeable - even though they upgraded my existing TV with more features just a few days after I bought one....

As advanced computer users we're used to being able to upgrade our machines, but Apple has never made this easy. They don't want us to fix our computers - they want us to BUY new ones. Just like they won't give the iPod/iPhone a freakin' user replaceable battery. If we're not happy about it, then don't buy, they'll get the message. Otherwise, just accept it for what it is. You will never push them into giving you a PATA option. Period.

Peace.