Let's give Apple a break...

[thiagofll]

I, by no means am an Apple fanatic or one of those dorks (no offense) that when people complain about the iPhone respond with "what else do you want? A time machine? A dishwasher?"
The iPhone is not perfect like EVERY PHONE OUT THERE. In the past 3 months I've had a Blackberry Pearl, a Blackberry 8300 Curve, a Blackberry 8800, a LG Prada and a Nokia E61i. I can honestly say that the iPhone (in my opinion) is not perfect but it is an awesome phone. Safari mobile is the first browser that actually works as if I was using a computer, it is intuitive, easy to switch browser windows, loads pretty much every page on the web.
The iPod feature works great and sounds just like an iPod.
Google Maps works great as well and the fact that you can get directions to your friends house just by accessing the address book is a big plus.
The touch screen is the best I have ever used. I had an LG Prada (which I had paid $700 for), the screen was not as bright, the touch screen sucked, it did not even have a qwerty keyboard, so the phone was pretty much crap for the price.
The Blackberries are great phones but the browser really did annoy me. The qwerty keyboard on the blackberry is not any better than the iPhones, it is just getting used to.
If Apple had included the 3G functionality on the phone, as they stated, the phone would be larger than what it is, and of course there would be people whinning about it. Apple is about design and that's what I love about their company.

All the bugs in the phone such as not being able to set your own ringtones, Flash, Safari crashes will be fixed with time.

I think this phone works as stated, the touchscreen is awesome. Try the LG Prada and you will see how great you have it with the iPhone.

I have gotten used to the iPhone already, to the point that, I try to touch my laptop's screen instead of using the mouse.

Apple has delivered what they promised and I am happy with it.
Bottom line, it is an electronic, nothing is ever perfect specially when design is the main key.

 

[dagomike]

As soon as people see the iPhone for what it is and not what it isn't, the better. If it doesn't meet your needs for the price, then wait -- and quit bitching about choosing to wait.

 

[Chupa Chupa]

I love my iPhone too, but it can be better. I appreciate all the positive criticism on the Web. Hopefully it keeps Apple level headed and intent on fixing the obvious bugs and flaws quickly, and maybe beefing up the available widgets. I don't think this is the time to give Apple a pass. Kudos on a great product, yes, but with an asterisk.

 

[switchy]

It is not the god phone. It does not cook me a meal, it does not drive my car, and it does not have 3G at the time. What can ya do? We bought the phone for what it is. If you don't have the phone, you don't have much right to bitch. Nobody is saying you HAVE to buy it.

I like my iPhone.

 

[doyouknowv]

The qwerty keyboard on the blackberry is not any better than the iPhones, it is just getting used to.

This comment is just plain incorrect for regular blackberry users.

 

[thiagofll]

This comment is just plain incorrect for regular blackberry users.

This comments is plain incorrect for the regular iPhone user as well. Before you comment, make sure you read exactly what I wrote which is: "it is just getting used to".

 

[zgh1999]

As soon as people see the iPhone for what it is and not what it isn't, the better. If it doesn't meet your needs for the price, then wait -- and quit bitching about choosing to wait.

Exactly.

I suspect the some/many of the iPhone basher here work for entities hostile to Apple.

 

[jemeinc]

This comment is just plain incorrect for regular blackberry users.

I switched from a BlackBerry and after 5 days I prefer the iPhone keyboard over the BB's already.

 

[Chip NoVaMac]

The iPhone is not perfect like EVERY PHONE OUT THERE. In the past 3 months I've had a Blackberry Pearl, a Blackberry 8300 Curve, a Blackberry 8800, a LG Prada and a Nokia E61i. I can honestly say that the iPhone (in my opinion) is not perfect but it is an awesome phone. Safari mobile is the first browser that actually works as if I was using a computer, it is intuitive, easy to switch browser windows, loads pretty much every page on the web.

I agree totally! For the past two years I have put up with the Treo 650. Blazer browser was a pain for many reasons. And even with my aging eyes, there are many sites that I can browse without zooming in to read and navigate.

All the bugs in the phone such as not being able to set your own ringtones, Flash, Safari crashes will be fixed with time.

From your lips to Apple's ears.

The ringtone thing was the biggest disappointment for me. Why have such a great MP3 player that can't play those as ringtones?

Crashes have not been a big issue for me. Yes, a few have happened - but most seemed to be traced to my USB hub (which is powered). But using the USB port on my iMac seems to have cured that.

Flash would be nice, but I have found that I love the simpler sites more after cruising the net on the iPhone...

Apple has delivered what they promised and I am happy with it.
Bottom line, it is an electronic, nothing is ever perfect specially when design is the main key.

Amen....

 

[AppleIntelRock]

I think that if we gave Apple a break... we'd start to see a decline in what they innovate. Unquestioning consumers use Windows... Apple doesn't deserve a break... it isn't as if they give us free products or something.

 

[BWhaler]

I agree.

I think for a 1.0 product, it is pretty incredible. I hope we get a very solid and sizable bug fix soon. The crashing is a bummer.

Then, Apple can add the missing features as need be.

But giving credit where it is due, the iPhone is fantastic.

 

[opticalserenity]

the problem is, the only thing phone about this product is that it makes phone calls, otherwise, its a highly intuitive tablet pc that just happens to make calls.

 

[DiamondMac]

I think that if we gave Apple a break... we'd start to see a decline in what they innovate. Unquestioning consumers use Windows... Apple doesn't deserve a break... it isn't as if they give us free products or something.

Agreed.

I find that almost all my Apple products are very good, sturdy, and on the mark. I love Apple

But I don't mind giving them quite a bit of criticism because they do a solid job of listening and putting it into effect.

Plus, they have been getting a LOT of great press the last year or so in the media so a little consumer complaints isnt going to get anyone fired.

 

[AppleIntelRock]

Agreed.

I find that almost all my Apple products are very good, sturdy, and on the mark. I love Apple

But I don't mind giving them quite a bit of criticism because they do a solid job of listening and putting it into effect.

Plus, they have been getting a LOT of great press the last year or so in the media so a little consumer complaints isnt going to get anyone fired.

exactly. EVERYTHING you hear in the media now-adays is almost 100% pro apple. as I've said before, constructive criticism is always needed if improvement is what you're looking for.

 

[sshrivastava]

I could not disagree more. Apple promised a revolutionary product, and instead delivered a mediocre product with a revolutionary user interface. The $600 iPhone lacks absolutely basic features that other products have had for years and for half the price -- caps lock, multiple SMS recipients, bcc email, tethering, unbundled data plans, and much more. The iPhone has a nice web browser where you can't even set the default magnification, and if browsing the web was THAT important to me I'd do it the right way with my laptop and broadband card.

The iPhone is a big disappointment, but then again I don't drink the same kool-aid as the rest of you. I am a big Apple fan, I have several Macs in my home, and was rooting for Apple throughout this product launch. For those of us who want to actually use the iPhone for internet-based COMMUNICATION and productivity, it falls seriously short. For casual users it's probably the best thing since sliced bread.

I, by no means am an Apple fanatic or one of those dorks (no offense) that when people complain about the iPhone respond with "what else do you want? A time machine? A dishwasher?"
The iPhone is not perfect like EVERY PHONE OUT THERE. In the past 3 months I've had a Blackberry Pearl, a Blackberry 8300 Curve, a Blackberry 8800, a LG Prada and a Nokia E61i. I can honestly say that the iPhone (in my opinion) is not perfect but it is an awesome phone. Safari mobile is the first browser that actually works as if I was using a computer, it is intuitive, easy to switch browser windows, loads pretty much every page on the web.
The iPod feature works great and sounds just like an iPod.
Google Maps works great as well and the fact that you can get directions to your friends house just by accessing the address book is a big plus.
The touch screen is the best I have ever used. I had an LG Prada (which I had paid $700 for), the screen was not as bright, the touch screen sucked, it did not even have a qwerty keyboard, so the phone was pretty much crap for the price.
The Blackberries are great phones but the browser really did annoy me. The qwerty keyboard on the blackberry is not any better than the iPhones, it is just getting used to.
If Apple had included the 3G functionality on the phone, as they stated, the phone would be larger than what it is, and of course there would be people whinning about it. Apple is about design and that's what I love about their company.

All the bugs in the phone such as not being able to set your own ringtones, Flash, Safari crashes will be fixed with time.

I think this phone works as stated, the touchscreen is awesome. Try the LG Prada and you will see how great you have it with the iPhone.

I have gotten used to the iPhone already, to the point that, I try to touch my laptop's screen instead of using the mouse.

Apple has delivered what they promised and I am happy with it.
Bottom line, it is an electronic, nothing is ever perfect specially when design is the main key.

 

[DiamondMac]

For those of us who want to actually use the iPhone for internet-based COMMUNICATION and productivity, it falls seriously short. For casual users it's probably the best thing since sliced bread.

I would agree with you on this but I would also say that before I bought the iPhone...I knew it wasn't going to be as much of a work-phone as I wanted it to be.

The battery life imo is terrible BUT I am going to try out what some posters have suggested next weekend and see if battery life gets better (such as turning off wifi, ext...).

I think of it this way....is the iPhone a upgrade for me over my last Cingular phone? Absolutely...

But if someone has a Blackberry and uses it daily and is thinking of switching...I am not sure if I would do it.

 

[craigverse]

I'm so used to the phone now that in my car I try to touch the nav screen (not a touch screen) and even my laptops screen. No, it may not be perfect... but it's stilll, uhh, perfect!

 

[SheriffParker]

I had an LG Prada (which I had paid $700 for), the screen was not as bright, the touch screen sucked, it did not even have a qwerty keyboard, so the phone was pretty much crap for the price.

Agreed. If only people knew how bad the Prada was as far as usability goes, they would be more amazed at the iPhone. Small touchscreen devices are pretty tough to make, and as far as I can tell, nobody is even close. I can't wait to see how this product progresses.

Apple is going to mop the floor with this one.

 

[Madame Defarge]

Are we iSheep?

Re: Let's give Apple a break...

While Apple gets an A+ for it's ability to conceptualize a revolutionary device, from what I'm reading on the boards (both here and at Apple support) they get anywhere from an A- to a D- on execution. The battery issue being the biggest concern.

If the battery is a hardware issue and Apple won't replace them for free, then tens of thousands, if not more people will be screwed.

There is no warranty on the battery, even with Apple Care, and it costs $86 to replace them. And people will have to do without their phones.

While the crashes can probably be fixed with eventual software updates, these problems seem like a pretty high price to pay, especially for people who depend on their phones for business, or it's the only phone they have.

Bottom line, if these issues (especially the battery) didn't come up in testing, they need to seriously rethink that process. If they did, they had no business releasing the phone until it was ready.

 

[netdog]

Checked out my brother's iPhone this week. While it may have some issues (after all, it is a Rev. A product), it is the best phone I have ever seen. Comes closest to what I actually want in a portable device. Great UI. Fantastic screen. The multi-touch is sensational!

 

[shortelvis]

No battery replacement with Applecare?

What's your source on that, I haven't seen the official details concerning the Applecare for the iPhone. I'm willing to bet that Apple DOES replace the batteries below 60% capacity within the 2 year agreement. I would think they will approach iPhone just like the iPod. Also, if anyone purchased the iPhone and is dissapointed...I just don't get it. Apple delivered everything as promised, nothing more, nothing less. Anyone who expected anything different was kidding themselves. The iPhone was never marketed as a business phone replacement, it's an media device with a user friendly interface with a touch of business use (viewing pdf, word and excel files). Most people I've talked to, including myself, are getting exactly what we expected and anything else Apple adds in the form of updates is well appreciated! Steve Jobs was out to make a phone that the average user actually LIKED, and I think the iPhone team succeeded! Congrats Apple!

 

[megfilmworks]

I could not disagree more. Apple promised a revolutionary product, and instead delivered a mediocre product with a revolutionary user interface. The $600 iPhone lacks absolutely basic features that other products have had for years and for half the price -- caps lock, multiple SMS recipients, bcc email, tethering, unbundled data plans, and much more. The iPhone has a nice web browser where you can't even set the default magnification, and if browsing the web was THAT important to me I'd do it the right way with my laptop and broadband card.

The iPhone is a big disappointment, but then again I don't drink the same kool-aid as the rest of you. I am a big Apple fan, I have several Macs in my home, and was rooting for Apple throughout this product launch. For those of us who want to actually use the iPhone for internet-based COMMUNICATION and productivity, it falls seriously short. For casual users it's probably the best thing since sliced bread.

I don't want my laptop being a desktop and I don't want my iPhone duplicating my laptops, what I need is what I got, hands down the best single piece of innovative electronics every sold.

For the very small group of users with very specific needs, you will have to settle for the less elegant solution.

Re: Let's give Apple a break...

While Apple gets an A+ for it's ability to conceptualize a revolutionary device, from what I'm reading on the boards (both here and at Apple support) they get anywhere from an A- to a D- on execution. The battery issue being the biggest concern.

If the battery is a hardware issue and Apple won't replace them for free, then tens of thousands, if not more people will be screwed.

There is no warranty on the battery, even with Apple Care, and it costs $86 to replace them. And people will have to do without their phones.

While the crashes can probably be fixed with eventual software updates, these problems seem like a pretty high price to pay, especially for people who depend on their phones for business, or it's the only phone they have.

Bottom line, if these issues (especially the battery) didn't come up in testing, they need to seriously rethink that process. If they did, they had no business releasing the phone until it was ready.

I have owned many different iPods, well over 12 in my family.
Not ONE has ever had a battery issue. (including my 1st Gen which I still use)

 

[shortelvis]

I don't want my laptop being a desktop and I don't want my iPhone duplicating my laptops, what I need is what I got, hands down the best single piece of innovative electronics every sold.

For the very small group of users with very specific needs, you will have to settle for the less elegant solution.

Amen!! Exactly, this thing is too cool! Apple is upping the ante for everyone, whether they'll admit it or not! Now, other companies will have to REALLY think about how to make a phone for the consumer, something they obviously aren't used to doing. The previous interfaces are dogsh@t, in comparison! WM6 phones may have more features for business, but the interface is coma-inducing.

 

[megfilmworks]

As far as crashes, they are few and far between on my phone.
And what I'm seeing is really nothing more than a switch to home with one touch returning you instantly back. 1-2 secs max...and I'm sure the bugs will be addresses in easy little software updates...that is the MO at Apple.
They don't sell you a fixed (and buggy) phone like the BB or worse yet Palm

 

[Madame Defarge]

Here's a link to the Apple warranty page

It says:

This warranty does not apply:....
(f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship;

The big question is whether Apple will assume responsibility for defective batteries, especially if they run into the tens of thousands and more.

http://images.apple.com/legal/warranty/iphone.pdf

Apple has sold approximately 600,000 units at $500 per unit or more. That comes to approx. 300 million dollars gross, in just one week. According to the tear down stats, Apple's profit margin is 50% leaving them with a 150 million in cash.

Give Apple a break? How's about Apple giving us one?