Besides using PS6, I'm heavily checking out Serif Affinity Photo for a while as often as I can. Depending on your needs, it could be a better replacement for PS6 than PS Elements.
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License Revoked!
- Thread starter flowrider
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Yeah, Pixelmator looks great, but I need full CMYK and spot color support. That's why there are just Adobe Photoshop and Affinity Photo as the only options right now for me. As I said, it depends on the use case. IMO, Krita is on a good way, too.
I bought Adobe Acrobat 11 sometime in 2012, I keep good records, but I have no idea who I bought the software from. It was a download. I registered it in my account with Adobe. Today, out of the blue, I opened a PDF document and I get the message "License Revoked".
I call Adobe and after being shuttled around to three agents and spending 58 minutes on the darn phone, I'm told that the serial number was bad from the beginning and I should contact the seller. I told them I don't know where the heck I bought it from. And, why didn't you tell me this six years ago so I could have taken some action? He offers to make me a deal and sell me the current edition for $449.00. I tell him, that's no deal, that's the full retail price! Anyway I got absolutely no where.
I have reinstalled Acrobat 9.0 and all the separate updates to bring it to 9.5.5. It seems to work OK for now. But I'm sure pissed at Adobe.
Can you imagine letting me use software for 6 years and then telling me that the license was bad in the first place
Lou
I am discovering that I now have three maybe four Adobe software packages I cannot use. None of them were downloads. All of them were physical copies and I have all the serial numbers and original packaging.
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Did you buy them direct from Adobe? If so, then I guess that it's possible your legitimate serials were somehow acquired by others, and the multiple registrations has been detected by Adobe. In that case, I'd contact Adobe, present your evidence and hope they can sort it out.
If you bought them from another source then they may be good quality fakes with dodgy serial numbers. I work in the packaging industry - you'd be surprised how good some counterfeiters are. I guess in that case all you can do is buy valid copies and try to recoup the cost through legal action against the original supplier.
Similar to other complaints at the BBB, I purchased 5 copies of perpetual Adobe CS 6 software for my business from TechNetMicro in 2014 totaling $2235.96. That software later turned out to be fake and the software stopped working in 2016. Adobe informed me that TechNetMicro was not an authorized reseller and they were selling illegal / counterfeit licenses. In phone calls with TechNetMicro they refused to take responsibility or refund the amount paid. Adobe nor my credit card company could help recover the money paid. Please contact me if you are interested in initiated legal action against TechNetMicro.
But they do not and have not for many years. I was a "pro" adobe user (PS since 2005ish ) but have moved on to other tools since they started the subscription model a few years back. That was the final straw for me.