I have just installed the latest download of Elementary OS (Nov 2021).
I am so disappointed that I have completely changed my mind about its usefulness to novice users.
It comes with very little software installed.
There is no word processing system.
The Mail app will not connect to a gmail account unless you turn off security in your Google account.
I could not get the video app to display videos, all I got was black screen.
The App Store has been gutted, there is almost no useful software in it.
To get any reasonable range of software, you have to install Synaptic, Snap or Flatpak. However, to get those up and running you need to use the terminal, which is beyond many novices.
The major problem I see with many distros is that there is no User Acceptability Testing done. They are set up by programmers and Linux mavens who have little concept of what it means to be a novice user.
If you are going to aim your new distro at novice users, then
- TEST IT WITH NOVICE USERS before you release it. Don't assume what a novice user will do. Find out.
- Make sure your email app will actually connect to all of the main email suppliers.
- Make sure your other apps actually work.
- Provide an intuitive and simple way to identify and install other software. Currently, with Elementary OS 6 you have to know what the software is before you can download it. You can't just search for "Word Processor" in the App Store, find which one you want and install it.