Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I actually got a replacement after my silent switch broke off. They gave me a new one and it didn't sync to my computer at all, then they just gave me the one I currently have and the silent switch is very loose when in the silent position. I took it back saturday (second day of the 3gs release) the store was crazy and I explained the problem to the genius bar and the gentleman took out his phone and tried his and said 'wow mine does that too' then he went in the back and apparently 'tested' this on several other employees who had an iPhone. Then told me that it was common and there was nothing he could do that would fix it because if he gave me a new phone that too what most likely rattle and be loose. It is really bothering me, especially since every new 3g and 3gs I picked up in the store didn't rattle or have loose silent switches. Should I take it back to apple, call, or go to AT&T?
 
I actually got a replacement after my silent switch broke off. They gave me a new one and it didn't sync to my computer at all, then they just gave me the one I currently have and the silent switch is very loose when in the silent position. I took it back saturday (second day of the 3gs release) the store was crazy and I explained the problem to the genius bar and the gentleman took out his phone and tried his and said 'wow mine does that too' then he went in the back and apparently 'tested' this on several other employees who had an iPhone. Then told me that it was common and there was nothing he could do that would fix it because if he gave me a new phone that too what most likely rattle and be loose. It is really bothering me, especially since every new 3g and 3gs I picked up in the store didn't rattle or have loose silent switches. Should I take it back to apple, call, or go to AT&T?

i dunno, but AT&T will just tell you to go back to apple.
 
Just noticed my loose switch too! Any luck exchanging it??? It starting to bug me! But seems to be a common issue!
 
Just noticed my loose switch too! Any luck exchanging it??? It starting to bug me! But seems to be a common issue!

Again when I tried to exchange it the genius bar told me that its common and not much they could do. I have about 10 friends with iPhones none of them have this issue.

I am going to try and take the phone back again and will update you guys with the outcome...
 
Again when I tried to exchange it the genius bar told me that its common and not much they could do. I have about 10 friends with iPhones none of them have this issue.

I am going to try and take the phone back again and will update you guys with the outcome...

yea, keep us posted! I've already exchanged my iPhone for color preference so I doubt I can exchange it again.... I might just return it all together and go back the next day and buy a new one
 
i have the same issue, tight whens it off, loose on silent/vibrate. I wonder if it was like that when i got it or if it loosens up with use. I think im just going to wait til it falls off to go to the store.
 
i went today..and the apple genius said that it was nothing to worry about and if it got worse to come back with it ....his was also like that and the the display models were a bit loose too, i checked them out. i think it has to do with the cut of the casing, and not really the button. i guess i'll deal with it.
 
Called support

I called apple and the woman said she had nit heard anything about thus. I am going to call my local store tomorrow.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.