Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Significant1

macrumors 68000
Dec 20, 2014
1,686
780
It has both NAND chips on the back of the motherboard. I haven't seen it powered up, but apparently it switches on to a black screen with text directing to apple support.

Is this just a case of booting into recovery and reinstalling the OS?
You can check the different possibilities here and how to solve them:
 

Regulus67

macrumors 6502a
Aug 9, 2023
530
501
Värmland, Sweden
I have one of these on hand that's got all components except the storage modules.
I haven't seen it powered up, but apparently it switches on to a black screen with text directing to apple support.

Is this just a case of booting into recovery and reinstalling the OS?
Now this query is stranger by the minute.
Do you own this Mac Pro? If you do, and have it... Try powering it on and see if it boots.
If it does not. You could try booting into recovery mode. If that fails, you might have to use DFU-mode
Until a NAND module, or a pair, is correctly installed, configured and the firmware flashed via Apple Configurator, yes.
 

Tony Danger

macrumors member
Original poster
Dec 19, 2014
91
24
Now this query is stranger by the minute.
Do you own this Mac Pro? If you do, and have it... Try powering it on and see if it boots.
If it does not. You could try booting into recovery mode. If that fails, you might have to use DFU-mode

It's at work. I don't have access to it as of yet, just going from info from another person. He said it boots to a black screen with apple support on it. So I'd assume it's one of the 3 versions in the link above (folder, stop or globe). I thought without the NAND modules it won't even power on?
 

Regulus67

macrumors 6502a
Aug 9, 2023
530
501
Värmland, Sweden
Edit: yep it’s the ? Folder icon
Sounds like they wiped the partition. If you can get to Disk Utility, it will let you format it and install macOS.
If not, you need to use DFU mode with Apple Configurator. And follow the Apple guide steps.

After a successful macOS install, you can reboot and install a different macOS version if you wish. As you then have an administrator account registered on the machine
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.