Mac Pro (Late 2013) GPU (Driver) Issues

[mikeboss]

on my nMP the USB ports all of a sudden started to behave erratically and a few weeks later the whole I/O board died...

 

[bax2003]

Unstable power on all Mac Pro ports could have something to do with the issue. I did notice that the power light on my mouse which is connected to the USB port goes out every once in a while for a very short time. Whenever that happens the cursor remains in the same position on the screen until the mouse is supplied with power again. That happens despite running OS X 10.9 which completely avoids all GPU issues (I didn't have a crash in months).

The USB power issue is affected by the USB extension chord. If the mouse is connected to the USB 2 hub of the Cinema 30 display the mouse stops working for 2-3 seconds before coming back. The video portion is not lost. The same holds true for a USB 3 hub without external power supply.

If the mouse is connected directly to the Mac Pro via a USB 2 extension chord then the light goes out for less than a second and almost comes back immediately. If I use no extension chord and connect the mouse directly to the Mac Pro the light stays on at all times.

I also have issues with external 2.5 USB drive enclosures. SSD drives which use less power do work with USB 3, USB 2 and FireWire (with adapter) enclosures. Regular 2.5 drives do not work reliably with the same USB 3 enclosure but do work fine with the USB 2 and FireWire enclosures.

These USB power issues could be related to the fact that I have six 30 inch monitors connected which all draw USB power via the dual link adapter. Either way the USB ports in the Mac Pro seem to be underpowered.

To use the Mac Pro without any issues I run OS X 10.9, have the mouse connected directly via the shortest possibly USB 2 extension chord, use a wireless keyboard and track pad and use hard drives in USB 2 or FireWire enclosures for backups.

View attachment 677722

Can you please show us your working evironment with 6 x 30 ACDs

I don't know why Apple used Fresco Logic USB chip instead Intel or NEC.

 

[Idolum]

How can I deny a request from the legendary thread starter?

The first picture illustrates how useful the Mac Pro is for certain setups despite its shortcomings. The seconds picture shows how two curved shower curtain rods from Home Depot make an excellent 'monitor mounting solution'. Obviously the weight of the monitors is on the tables. An old backside of a 23 inch Cinema Display functions as a platform for the MacPro to hide all the cables. I love the design of the old Apple monitors just as much as I love the design of the 2013 Mac Pro.

 

[filmak]

How can I deny a request from the legendary thread starter?

The first picture illustrates how useful the Mac Pro is for certain setups despite its shortcomings. The seconds picture shows how two curved shower curtain rods from Home Depot make an excellent 'monitor mounting solution'. Obviously the weight of the monitors is on the tables. An old backside of a 23 inch Cinema Display functions as a platform for the MacPro to hide all the cables. I love the design of the old Apple monitors just as much as I love the design of the 2013 Mac Pro.

View attachment 677793 View attachment 677794

Very nice, congratulations.

 

[bax2003]

How can I deny a request from the legendary thread starter?

The first picture illustrates how useful the Mac Pro is for certain setups despite its shortcomings. The seconds picture shows how two curved shower curtain rods from Home Depot make an excellent 'monitor mounting solution'. Obviously the weight of the monitors is on the tables. An old backside of a 23 inch Cinema Display functions as a platform for the MacPro to hide all the cables. I love the design of the old Apple monitors just as much as I love the design of the 2013 Mac Pro.

View attachment 677793 View attachment 677794

I've lost for words, FANTASTIC !

 

[Pardo83]

Great workplace

 

[bradl001]

I don't know if it's the 5 monitors that impresses me or the fact that the desk isn't full of clutter like mine.

Back to the topic at hand... I've been waiting 3 days for Apple support to respond to my latest update. Are they all out looking for Hatchimals?

 

[bax2003]

I don't know if it's the 5 monitors that impresses me or the fact that the desk isn't full of clutter like mine.

Back to the topic at hand... I've been waiting 3 days for Apple support to respond to my latest update. Are they all out looking for Hatchimals?

They are busy creating FirePro emoji

 

[bax2003]

Two weeks later - still no problems on El Capitan 10.11.6.

 

[iigsie]

getting same issues as everyone else here. in July took my computer to Apple Store, they had it for 3 weeks. Initially they wanted to replace the GPU's, but someone blocked it. THey ended up replacing the ribbon cables that connect the GPU's. It's been absolutely fine for 6 months, then started crashing again a few weeks ago. This was on 10.11.6. I rolled back to Yosemite, still had the issue. Been trying Sierra, had 2 GPU crashes in the past week. Not updated to 10.12.2 yet, might as well give it a try though...


it really can't just be drivers/software/OS, as I've had 6 months of no issues after they replaced the cables on El Capitan.

 

[bax2003]

it really can't just be drivers/software/OS, as I've had 6 months of no issues after they replaced the cables on El Capitan.

I partially agree with you, but one cannot ignore the fact that with the same machine has problems with 10.12, and does not with 10.11.

I am going to put 10.12.2 on external drive and do some heavy multitasking and report.

 

[bax2003]

I just had total system freeze in 10.12.2...end of story for me and Sierra.

 

[filmak]

I just had total system freeze in 10.12.2...end of story for me and Sierra.

Thanks, good to know.
So, have you used an external HD?
This way eliminates the possibility that the SSD which is installed on the GPU has anything to do with the issues...

 

[koyoot]

And also confirms, that the freezes are absolutely, completely, utterly non-reproducible...

 

[bax2003]

Thanks, good to know.
So, have you used an external HD?
This way eliminates the possibility that the SSD which is installed on the GPU has anything to do with the issues...

External drive brand new (few days old) LaCie USB 3.0 drive with SSD inside.

And also confirms, that the freezes are absolutely, completely, utterly non-reproducible...

I can reproduce them at least once a day with 10.12.

 

[koyoot]

You have any idea what is it related to?

 

[bax2003]

You have any idea what is it related to?

Few moments before the freeze I notices graphics gitching on VMWare library GUI, the same 8.5.3 version which works perfectly on 10.11.6 for hours and days.....so...it shure wasn't about AirPort.

Hm...
https://discussions.apple.com/thread/7682253?start=15&tstart=0

 

[bbindon]

Few moments before the freeze I notices graphics gitching on VMWare library GUI, the same 8.5.3 version which works perfectly on 10.11.6 for hours and days.....so...it shure wasn't about AirPort.

Hm...
https://discussions.apple.com/thread/7682253?start=15&tstart=0

I am having the same problem - Have been since I got it in may 2014 with Mavericks on it. After years of back and forth with apple, they finally diagnosed the problem as GPU hangs. Replaced both GPUs.

The problem persisted, so they replaced the whole computer a few weeks ago.

On Sierra now - just got my first full lockup, pinwheel, hard restart.

Not sure what to do at this point, as its clearly got to be a design flaw with the D300, or the computer itself.

For reference, I have some USB 3 SSDs hooked up,, TB sound cards (UAD Apollo's) and also a 34" Ultrawide monitor on Display Port.

Do owners with the D500 and D700 have this issue?

 

[bax2003]

(El Capitan 10.11.6)

Kernel_2016-12-21-190516_Mac-Pro.gpuRestart
Kernel_2016-12-21-190517_Mac-Pro.gpuRestart

******************************************************************************

Wed Dec 21 19:05:16 2016

Event: GPU Reset
Date/Time: Wed Dec 21 19:05:16 2016
Application:
Path:
OS Version: Mac OS X Version 10.11.6 (Build 15G1212)
Graphics Hardware: AMD FirePro D300
Signature: e

Report Data:

GPURestartReportStart
------------------------
Hung Channels: GFX
------------------------
[00] AccelChannel: GFX
Pending Command from : UnknownCtx
PendingCommandTimestamp: 0x00097878, TotalDWords: 0x000001a0, GART Offset=0x0000000406e0f100, stamp_idx=0, estamp=0x00097878
PendingCommandStart:
PendingCommandEnd
------------------------
[00] GFX HWChannel : Enabled, NotIdle
LastReadTimestamp : 0x00097877
NextSubmitTimestamp : 0x00097888
[GFX, ts:0x00097878]: semaphore wait[0]: 0xffffff8066af3800
HWSemaphore 0xffffff8066af3800 Signal Event: [DMA1 channel[4] TS:0x0000f37b lastReadTS:0x0000f376]
HWSemaphore 0xffffff8066af3800 Wait Event : [GFX channel[0] TS:0x00097878 lastReadTS:0x00097877]
[GFX, ts:0x00097878]: semaphore signal: 0xffffff8066a85400
HWSemaphore 0xffffff8066a85400 Signal Event: [GFX channel[0] TS:0x00097878 lastReadTS:0x00097877]
------------------------
[0] PFP_HEADER_DUMP: 0xc0004200 0xc0013900 0xc0053c00 0xc0034300 0x00002010
[0] ME_HEADER_DUMP : 0xc0013900 0xc0053c00 0xc0034300 0x00002010 0x0000a2a4
[1] PFP_HEADER_DUMP: 0xd238e852 0xd25d5ae6 0x8448d318 0x018f3682 0xed6a22d7
[1] ME_HEADER_DUMP : 0x21147c2b 0xedc3461b 0x8f7c6dd3 0x3ca6c172 0xeaf8dc5a
[2] PFP_HEADER_DUMP: 0x336d760a 0x28d590e1 0x79cfe997 0xf5e8dcb1 0x901ba0e9
[2] ME_HEADER_DUMP : 0xd3483400 0x0f35199c 0xc7b239d5 0x77396de9 0xb1437795
------------------------
SRBM_CNTL : 0x000003ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x200046c0 | SRBM_STATUS2: 0x00000000
GRBM_STATUS: 0xa0003028 | GRBM_STATUS2: 0x00000000
------------------------
GPU HangFlags 0x00000005: AsicHangState 0x00000005, AsicResetRequirement 0x00000001
IndividualEngineHang: 1
NonEngineBlockHang : 0
FenceNotRetired : 1
PerEngineReset : 1
FullAsicReset : 0
HangEngineBitmap : 0x0000000e
Hung Engines Detected by Cail: GRAPHICS COMPUTE0 COMPUTE1
------------------------
AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED
Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
------------------------

******************************************************************************

Wed Dec 21 19:05:17 2016

Event: GPU Reset
Date/Time: Wed Dec 21 19:05:17 2016
Application:
Path:
OS Version: Mac OS X Version 10.11.6 (Build 15G1212)
Graphics Hardware: AMD FirePro D300
Signature: 0

Report Data:

GPURestartReportStart
------------------------
Hung Channels: DMA1
------------------------
[04] AccelChannel: DMA1
Pending Command from : UnknownCtx
PendingCommandTimestamp: 0x0000f377, TotalDWords: 0x00000009, GART Offset=0x00000000801d0000, stamp_idx=4, estamp=0x0000f377
PendingCommandStart:
PendingCommandEnd
------------------------
[04] DMA1 HWChannel : Enabled, Idle
LastReadTimestamp : 0x0000f376
NextSubmitTimestamp : 0x0000f37c
[DMA1, ts:0x0000f377]: No semaphore wait
[DMA1, ts:0x0000f377]: semaphore signal: 0xffffff8066af2e00
HWSemaphore 0xffffff8066af2e00 Signal Event: [DMA1 channel[4] TS:0x0000f377 lastReadTS:0x0000f376]
------------------------
[0] PFP_HEADER_DUMP: 0xc0013900 0xc0044700 0xc0001700 0xc0034300 0xc0004600
[0] ME_HEADER_DUMP : 0xc0013900 0xc0044700 0xc0001700 0xc0034300 0xc0004600
[1] PFP_HEADER_DUMP: 0xd238e852 0xd25d5ae6 0x8448d318 0x018f3682 0xed6a22d7
[1] ME_HEADER_DUMP : 0x21147c2b 0xedc3461b 0x8f7c6dd3 0x3ca6c172 0xeaf8dc5a
[2] PFP_HEADER_DUMP: 0x336d760a 0x28d590e1 0x79cfe997 0xf5e8dcb1 0x901ba0e9
[2] ME_HEADER_DUMP : 0xd3483400 0x0f35199c 0xc7b239d5 0x77396de9 0xb1437795
------------------------
SRBM_CNTL : 0x000103ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x200000c0 | SRBM_STATUS2: 0x00000000
GRBM_STATUS: 0x00003028 | GRBM_STATUS2: 0x00000000
------------------------
GPU HangFlags 0x00000004: AsicHangState 0x00000004, AsicResetRequirement 0x00000002
IndividualEngineHang: 0
NonEngineBlockHang : 0
FenceNotRetired : 1
PerEngineReset : 0
FullAsicReset : 1
HangEngineBitmap : 0x00000000
------------------------
AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED
Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
------------------------

******************************************************************************

 

[filmak]

(El Capitan 10.11.6)

Kernel_2016-12-21-190516_Mac-Pro.gpuRestart
Kernel_2016-12-21-190517_Mac-Pro.gpuRestart

******************************************************************************

Wed Dec 21 19:05:16 2016

Event: GPU Reset
Date/Time: Wed Dec 21 19:05:16 2016
Application:
Path:
OS Version: Mac OS X Version 10.11.6 (Build 15G1212)
Graphics Hardware: AMD FirePro D300
Signature: e

Report Data:

GPURestartReportStart
------------------------
Hung Channels: GFX
------------------------
[00] AccelChannel: GFX
Pending Command from : UnknownCtx
PendingCommandTimestamp: 0x00097878, TotalDWords: 0x000001a0, GART Offset=0x0000000406e0f100, stamp_idx=0, estamp=0x00097878
PendingCommandStart:
PendingCommandEnd
------------------------
[00] GFX HWChannel : Enabled, NotIdle
LastReadTimestamp : 0x00097877
NextSubmitTimestamp : 0x00097888
[GFX, ts:0x00097878]: semaphore wait[0]: 0xffffff8066af3800
HWSemaphore 0xffffff8066af3800 Signal Event: [DMA1 channel[4] TS:0x0000f37b lastReadTS:0x0000f376]
HWSemaphore 0xffffff8066af3800 Wait Event : [GFX channel[0] TS:0x00097878 lastReadTS:0x00097877]
[GFX, ts:0x00097878]: semaphore signal: 0xffffff8066a85400
HWSemaphore 0xffffff8066a85400 Signal Event: [GFX channel[0] TS:0x00097878 lastReadTS:0x00097877]
------------------------
[0] PFP_HEADER_DUMP: 0xc0004200 0xc0013900 0xc0053c00 0xc0034300 0x00002010
[0] ME_HEADER_DUMP : 0xc0013900 0xc0053c00 0xc0034300 0x00002010 0x0000a2a4
[1] PFP_HEADER_DUMP: 0xd238e852 0xd25d5ae6 0x8448d318 0x018f3682 0xed6a22d7
[1] ME_HEADER_DUMP : 0x21147c2b 0xedc3461b 0x8f7c6dd3 0x3ca6c172 0xeaf8dc5a
[2] PFP_HEADER_DUMP: 0x336d760a 0x28d590e1 0x79cfe997 0xf5e8dcb1 0x901ba0e9
[2] ME_HEADER_DUMP : 0xd3483400 0x0f35199c 0xc7b239d5 0x77396de9 0xb1437795
------------------------
SRBM_CNTL : 0x000003ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x200046c0 | SRBM_STATUS2: 0x00000000
GRBM_STATUS: 0xa0003028 | GRBM_STATUS2: 0x00000000
------------------------
GPU HangFlags 0x00000005: AsicHangState 0x00000005, AsicResetRequirement 0x00000001
IndividualEngineHang: 1
NonEngineBlockHang : 0
FenceNotRetired : 1
PerEngineReset : 1
FullAsicReset : 0
HangEngineBitmap : 0x0000000e
Hung Engines Detected by Cail: GRAPHICS COMPUTE0 COMPUTE1
------------------------
AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED
Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
------------------------

******************************************************************************

Wed Dec 21 19:05:17 2016

Event: GPU Reset
Date/Time: Wed Dec 21 19:05:17 2016
Application:
Path:
OS Version: Mac OS X Version 10.11.6 (Build 15G1212)
Graphics Hardware: AMD FirePro D300
Signature: 0

Report Data:

GPURestartReportStart
------------------------
Hung Channels: DMA1
------------------------
[04] AccelChannel: DMA1
Pending Command from : UnknownCtx
PendingCommandTimestamp: 0x0000f377, TotalDWords: 0x00000009, GART Offset=0x00000000801d0000, stamp_idx=4, estamp=0x0000f377
PendingCommandStart:
PendingCommandEnd
------------------------
[04] DMA1 HWChannel : Enabled, Idle
LastReadTimestamp : 0x0000f376
NextSubmitTimestamp : 0x0000f37c
[DMA1, ts:0x0000f377]: No semaphore wait
[DMA1, ts:0x0000f377]: semaphore signal: 0xffffff8066af2e00
HWSemaphore 0xffffff8066af2e00 Signal Event: [DMA1 channel[4] TS:0x0000f377 lastReadTS:0x0000f376]
------------------------
[0] PFP_HEADER_DUMP: 0xc0013900 0xc0044700 0xc0001700 0xc0034300 0xc0004600
[0] ME_HEADER_DUMP : 0xc0013900 0xc0044700 0xc0001700 0xc0034300 0xc0004600
[1] PFP_HEADER_DUMP: 0xd238e852 0xd25d5ae6 0x8448d318 0x018f3682 0xed6a22d7
[1] ME_HEADER_DUMP : 0x21147c2b 0xedc3461b 0x8f7c6dd3 0x3ca6c172 0xeaf8dc5a
[2] PFP_HEADER_DUMP: 0x336d760a 0x28d590e1 0x79cfe997 0xf5e8dcb1 0x901ba0e9
[2] ME_HEADER_DUMP : 0xd3483400 0x0f35199c 0xc7b239d5 0x77396de9 0xb1437795
------------------------
SRBM_CNTL : 0x000103ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x200000c0 | SRBM_STATUS2: 0x00000000
GRBM_STATUS: 0x00003028 | GRBM_STATUS2: 0x00000000
------------------------
GPU HangFlags 0x00000004: AsicHangState 0x00000004, AsicResetRequirement 0x00000002
IndividualEngineHang: 0
NonEngineBlockHang : 0
FenceNotRetired : 1
PerEngineReset : 0
FullAsicReset : 1
HangEngineBitmap : 0x00000000
------------------------
AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED
Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
------------------------

******************************************************************************

Do you think that sierra install may have broken something in 10.11 installation?

 

[bax2003]

Do you think that sierra install may have broken something in 10.11 installation?

No, that was clean install on separate disk.

 

[filmak]

It was, I know, but pram etc are the same, even an unseen firmware update can happen...

 

[bax2003]

Sierra was already on Trashcan before I starter testing it with El Capitan.
It seems that it was only a matter of time when it it going to explode on 10.11.6.

Of course, I am not giving up

 

[filmak]

Best wishes,

 

[bax2003]

Examples show that WindiwServer is crashing at least once a day on Sierra....