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What do you think is the source of the graphics issues on Mac Pro (Late 2013) ?

  • Hardware

    Votes: 69 53.1%
  • Software

    Votes: 28 21.5%
  • Hardware & Software

    Votes: 32 24.6%
  • Other

    Votes: 1 0.8%

  • Total voters
    130

Idolum

macrumors member
Jun 10, 2016
91
43
Right, not sure why you need an update on Sierra. The fact is that there is a difference in hardware, one disk image works on one Mac, not working on another, I am 100% certain of that.

If some of those OS X updates include firmware updates how would they be transferred via a disk image?
 

filmak

macrumors 65816
Jun 21, 2012
1,418
777
between earth and heaven
And as Apple has changed the way of distribution of the firmware updates, there are not any standalone firmware updates anymore, the user is forced to apply the delta or combo updates to every single unit...
So no macOS incremental updates - no new firmware applied...
 

drazk

macrumors newbie
Apr 18, 2017
9
2
The firmware is an interesting point but I am failing to see how is it relevant. I restored the disk from the bad machine to another and it works. No more GPU crashes. Good enough for me.
 
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Idolum

macrumors member
Jun 10, 2016
91
43
22 days so far, no GPU resets.

I just finish the installation of 10.12.4. My MacPro actually restarted at midpoint suggesting a firmware update. My main Display #6 was correctly used by OS X after the restart to finish the installation. All previous installations started and finished on Display #1 (which is not the main display with the dock).

22 minutes so far, no GPU resets. ;)
 
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magic carpet

macrumors newbie
Apr 9, 2017
16
4
Europe
I recently got a fresh 2013MacPro.

Thought I could share this infos with you, maybe something changed whatsoever, this is running 10.12.4:


Boot ROM: MP61.0116.B25
SMC: 2.20f18

For the GPU (D700):

Versions-ID: 0x0000
ROM-Version: 113-C3861J-687
 

Idolum

macrumors member
Jun 10, 2016
91
43
After updating to 10.12.4 my Boot ROM version changed from MP61.0116.B17 to MP61.0116.B25. The EFI Driver version is now 01.0D.687. So far it's running a lot smoother and faster than Mavericks and I had no GPU resets in the first 24 hours. Looks promising. Thanks julik_tar.
 

Xde

macrumors regular
Jul 11, 2016
151
35
So far it's running a lot smoother and faster than Mavericks

Hard to imagine, as Apple fills the OS every year with more...
Can you tell a few words more about your impression? You mean in graphics or overall snappyness?
 

Idolum

macrumors member
Jun 10, 2016
91
43
Hard to imagine, as Apple fills the OS every year with more...
Can you tell a few words more about your impression? You mean in graphics or overall snappyness?

I was surprised myself given that all previous versions seemed slower than Mavericks even though I have iCloud disabled and use 64GB of ram so there is not a lot of unnecessary data shuffling going on in the background.
I can only speculate that Apple did some improvements under the hood to make up for the hardware limitations of the latest MacBooks.
I don't need any of the new features but wanted to specifically try out version 10.12.4 in case it addressed the issue. After all there is already a beta version of OS X 10.12.5 available and the lockups started after a minor update of OS X 10.10. If the MacPro keeps running without any lockups I'll probably stick with OS X 10.12.4 for the next 10 years. ;)
 
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Xde

macrumors regular
Jul 11, 2016
151
35
I was surprised myself given that all previous versions seemed slower than Mavericks...

Interesting, I thought never going ahaed of 10.9. and the only thing that could change me is APFS.
Thanks for reply and hopefully we have the changes the eliminates the GPU problems.
 

Idolum

macrumors member
Jun 10, 2016
91
43
OS X 10.12.4 seems to have a new sleep modus. The screen goes to sleep but the machine never fully goes to sleep and the fan comes on once in a while even when 'Power Nap' is disabled. That certainly is one way to avoid the 'wake from sleep' issue. Some MacBook users reported that their battery is being drained during sleep which indicates that this is a bug, however, if it keeps my machine from freezing I don't even want to have it fixed.
 

Idolum

macrumors member
Jun 10, 2016
91
43
I am restoring Mavericks right now. While I didn't experience any lockups in the last two days I was starring at a black screen upon restart after switching the FireWire port connections of two of my monitors while the computer was off. None of my 6 monitors displayed an image even though I repeatedly restarted, unplugged, zapped the PRAM, tried to launch internet recovery mode, tried to launch the safe mode etc.
The problem is that there is no way to sign in or do anything else if you don't have a picture and the only thing that brought it eventually back was disconnecting all but one monitor, zapping the PRAM and launching recovery mode numerous times until it re-appeared. After re-installing macOS 10.12.4 the MacPro would crash after every login attempt and restart.
Furthermore connecting additional Displays caused the black screen to return resulting in further forced restart until I ended up in recovery mode again with only one monitor attached.
This black screen issue was reported on by other users when 10.12 was initially released. It's still an issue in 10.12.4.
 
Last edited:

axantas

macrumors 65816
Jun 29, 2015
1,000
1,407
Home
Yes, Idolum, this is a new feature. Apple has added a 4K bootscreen. I am in the same boot. No more bootscreen on my DELL p2415q. UNLESS:
- you enable MST (primary or second - for me it is second)
- connect a HDMI-monitor.
Both tested working multiple times.

But we should not complain - you know - we got that beautiful new spring collection of Apple watch bands. Furthermore some users now get a beautiful shimmering 4K bootscreen - for 2 seconds...
Isn't that great? *IRONIE OFF*

Furthermore 10.12.4 is quite stable here. and a really very small system log, if i look at the huge list from former versions.
 

Idolum

macrumors member
Jun 10, 2016
91
43
Yes, Idolum, this is a new feature. Apple has added a 4K bootscreen. I am in the same boot. No more bootscreen on my DELL p2415q.

Unbelievable! For anyone who enjoys fiddling around in the dark for half an hour just to boot up his computer the primary FireWire monitor connection on the MacPro is the middle one on the right side. Good luck!
 
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bax2003

Cancelled
Original poster
Dec 25, 2011
947
203
Unbelievable! For anyone who enjoys fiddling around in the dark for half an hour just to boot up his computer the primary FireWire monitor connection on the MacPro is the middle one on the right side. Good luck!

What do you mean by "the primary FireWire monitor connection" - Apple HD ALU Cinema Display 20/23/30 connected to Thunderbolt to FireWire on the nMP ?
 

Idolum

macrumors member
Jun 10, 2016
91
43
In all this excitement I got my ports mixed up. I meant to refer to the Thunderbolt ports:

If you connect multiple monitors via the Thunderbolt ports and FileVault is activated then the log-in screen does not know which monitor is selected as the primary display in the preference panel. Hence the log-in screen will only appear on the monitor connected to the second Thunderbolt port on the right.

Once I changed my monitor setup and ALL screens stayed black my only option to get the picture back was to connect a single monitor to that particular port and do all kinds of shenanigans.

As axantas mentioned you can also connect the monitor via HDMI which I was unaware of. I guess you can also disable FileVault and have the computer automatically log into your account without a password. Either way it's not that well thought out.
 
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Pardo83

macrumors member
Oct 6, 2015
44
5
I am restoring Mavericks right now. While I didn't experience any lockups in the last two days I was starring at a black screen upon restart after switching the FireWire port connections of two of my monitors while the computer was off. None of my 6 monitors displayed an image even though I repeatedly restarted, unplugged, zapped the PRAM, tried to launch internet recovery mode, tried to launch the safe mode etc.
The problem is that there is no way to sign in or do anything else if you don't have a picture and the only thing that brought it eventually back was disconnecting all but one monitor, zapping the PRAM and launching recovery mode numerous times until it re-appeared. After re-installing macOS 10.12.4 the MacPro would crash after every login attempt and restart.
Furthermore connecting additional Displays caused the black screen to return resulting in further forced restart until I ended up in recovery mode again with only one monitor attached.
This black screen issue was reported on by other users when 10.12 was initially released. It's still an issue in 10.12.4.

Hi Idolum,
I'd like to try this 10.12.4, updating from 10.9.5. I already have a Time Machine backup in case I'd experience the GPU resets.
Can I install Sierra simply via App Store? Or I need the combo installer? I'd like not to have to reinstall all my softwares and plugin so I prefer not to do a clean installation.

Also, a TM backup is the only thing I need for restoring Mavericks, just in case? Thanks!
 

bax2003

Cancelled
Original poster
Dec 25, 2011
947
203
Hi Idolum,
I'd like to try this 10.12.4, updating from 10.9.5. I already have a Time Machine backup in case I'd experience the GPU resets.
Can I install Sierra simply via App Store? Or I need the combo installer? I'd like not to have to reinstall all my softwares and plugin so I prefer not to do a clean installation.

Also, a TM backup is the only thing I need for restoring Mavericks, just in case? Thanks!

You can upgrade Mac OS X Mavericks just by downloading macOS X Sierra from the App Store.
As for app compabitility, you have to check it yourself.
I can tell you that Adobe´s CS6 (and later CC versions) package and all of its plug-ins I use work just fine on Sierra.
 
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Idolum

macrumors member
Jun 10, 2016
91
43
I would recommend making a complete backup with SuperDuper! of Mavericks in case you want to go back. You will have to restart your Mac with your SuperDuper! backup drive to re-format your internal drive and re-install Mavericks via 'internet recovery'. If you don't re-format your drive in a Mavericks OS version your recovery drive will be created for the 'Sierra' OS version which means that it will not be possible to repair Mavericks with it (only install Sierra).

Also keep in mind that Time Machine only re-creates the last full image of your previous OS. Mine was 6 month old while I had numerous smaller incremental backups within the last six month. I had to launch an older OS version from an external drive to copy the latest incremental Time Machine backups manually and then repair Mavericks. This can be avoided with a fresh SuperDuper! backup as well in which case you would simply replace a newly installed Mavericks version with your entire SuperDuper! backup version.

I'll probably take a look again when macOS 10.13 is released (if the boot screen behavior changes). When using 10.12.4 make sure to enable the auto log-in function before changing your monitor setup and never zap the PRAM if you have FileVault enabled to avoid the black screen. Also disable all other user accounts including the 'guest account'. That way the cursor will already be in the password field when Sierra re-launches and you can enter the password in the dark.
 

Pardo83

macrumors member
Oct 6, 2015
44
5
Thanks guys,
Is there a particular option I have to select to create the backup with super duper, to make sure I don't screw things up?

And, what do you mean by "internet recovery"? If I understand well, to go back from Sierra to Mavericks I would have to turn the mac on with the external usb disk with the super duper image loaded and then waiting for some kind of popup window asking me to format and reinstall using that image, right?

I'm not worried about the black screen issue since I use one monitor only connected to the hdmi port.
 

Idolum

macrumors member
Jun 10, 2016
91
43
In SuperDuper! you would use the 'Backup - all files' option which even works in the software's demo mode.

You only need to perform an 'internet recovery' if you want to create a separate OS X recovery partition. This option will re-install the original OS X that came with your MacPro via Apple's server. Simply hold down Command+Option+R while restarting.

If you don't know which OS X your mac shipped with it's better to launch your MacPro externally with your previously created Mavericks SuperDuper! clone and simply copy everything back onto the internal drive. This option is fast and easy, however, it will not create a separate 'recovery' partition. Worse comes to worse you always have your SuperDuper! backup drive to troubleshot from your external drive if necessary. After all in Mavericks you can always choose an external drive while booting up. Try doing that in Sierra with a black screen...
 
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Pardo83

macrumors member
Oct 6, 2015
44
5
Ok, 10.12.4 is on :D 2 hours without issues so far; I haven't noticed slowdowns. Mac Pro takes less seconds to be operative when I turn it on and to power off compared to Mavericks, which is good.
My audio softwares work just fine so far, I'll give them an intensive test today and if everything is good I'll install Creative Cloud tomorrow.
Browsing in Chrome seems good.


EDIT: Two days of full usage with heavy audio sessions and internet browsing, no issues. I also tried to put the mac in Stop, waking it up after a couple of hours and had no issues.
So far I'm really happy.
My tests will go on with CC and some video editing.
 
Last edited:

Pardo83

macrumors member
Oct 6, 2015
44
5
I'm afraid nothing changed here.

This morning I turned the mac pro on and after 30 minutes I got a spinning ball, system freeze with the audio still playing.
But unlike with Yosemite, I had not to push the button to reset it, it did it by itself and sent me to the login page (I don't usually have the login screen, btw).

I logged it and the system became very slow (closing a window was taking about 2 seconds). I was using Chrome when the freeze happened and this is what I found in Console:

Process: WindowServer [218]
Path: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: 600.00 (15)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [218]
User ID: 88

Date/Time: 2017-05-04 07:47:46.838 +0200
OS Version: Mac OS X 10.12.4 (16E195)

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Assertion failed: (false && "10 seconds of continuous GPU Driver unreadiness, relaunching WindowServer"), function void IMGGraphicsStackReadinessFailure(), file Server/Windows/Updater.cc, line 2864.
 
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