Mac Studio M2 Max

[F-Train]

True, but that does not mean they won't accept a Mac return at all. They will...if you follow the applicable rules. Even if they didn't, it's not like you don't have other options, if necessary. You do.

What "applicable rules"? What "other options, if necessary"? What are you talking about, hiring a lawyer?

It's obvious that you were unaware of the fact that B&H's express position is that Apple computers are "Nonreturnable".

​

Although B&H doesn't say so expressly, it may make make an exception for a computer that is "defective". That said, I imagine that its basic position is that a customer who is unhappy with his Apple computer should pursue his warranty rights with Apple. In any event, B&H's return policy does not define "defect". Its view on what constitutes a defect, and yours, may not be the same. For example, a computer that is louder than one likes is certainly not "defective". Personally, I have no interest in getting into a debate with B&H about whether a computer is "defective".

More fundamentally, had I purchased my first Mac Studio from B&H rather than Apple, I would not have been able to exchange it for the Mac Studio that I have now. I purchased my original Studio from an Apple Store, basic M1 Max configuration, on March 18th, launch day. Not only was there nothing wrong with the computer, I decided that I liked the Mac Studio a lot, but that I wanted 32 graphics cores, 64GB of memory and a 2TB flash drive. Under Apple's 14 day, no questions asked return policy, I returned the base Studio and ordered a new one, the one that I have now. Had I purchased from B&H, I'd be stuck with the base Max that I purchased for the next several years.

I'm raising this because a lot of people, apparently including you, are unaware of B&H's policy that computers are "Nonreturnable". If somebody wants to buy a computer from B&H anyway, that's their business, but they should at least do it knowing what B&H's position is.

 

[xav8tor]

What "applicable rules"?

Those that apply, e.g., theirs, the federal govt., states (maybe), Apple, et al.

What "other options, if necessary"?

Whatever it takes, as long as it's legal, ethical, and reasonable under the circumstances.

What are you talking about, hiring a lawyer?

No. Not necessary, and in any event, unlikely. However, if required, some who are fond of an old saying would call me a fool.

It's obvious that you were unaware of the fact that B&H's express position is that Apple computers are "Nonreturnable".

Keep reading. Unless...

Although B&H doesn't say so expressly, it may make make an exception for a computer that is "defective". That said, I imagine that its basic position is that a customer who is unhappy with his Apple computer should pursue his warranty rights with Apple. In any event, B&H's return policy does not define "defect". Its view on what constitutes a defect, and yours, may not be the same. For example, a computer that is louder than one likes is certainly not "defective". Personally, I have no interest in getting into a debate with B&H about whether a computer is "defective".

Objection! Speculation, lack of foundation.

More fundamentally, had I purchased my first Mac Studio from B&H rather than Apple, I would not have been able to exchange it for the Mac Studio that I have now. I purchased my original Studio from an Apple Store, basic M1 Max configuration, on March 18th, launch day. Not only was there nothing wrong with the computer, I decided that I liked the Mac Studio a lot, but that I wanted 32 graphics cores, 64GB of memory and a 2TB flash drive. Under Apple's 14 day, no questions asked return policy, I returned the base Studio and ordered a new one, the one that I have now. Had I purchased from B&H, I'd be stuck with the base Max that I purchased for the next several years.

Objection! Irrelevant.

I'm raising this because a lot of people, apparently including you, are unaware of B&H's policy that computers are "Nonreturnable".

Objection! Mischaracterizes the evidence...uh, and the law.

If somebody wants to buy a computer from B&H anyway, that's their business, but they should at least do it knowing what B&H's position is.

Objection! Duh.

I also want to point out that Apple's delivery estimates are conservative and that for the last several weeks it has consistently delivered M1 Max Studios earlier than promised. This information is readily available in the thread on orders and delivery. My own Mac Studio was delivered six weeks early, although current lead times are shorter than they were when I ordered on April 1st.

Objection! Your honor, waste of this honorable Court's time. Please make him stop.

 

[F-Train]

Further to the post two up, I also want to point out that Apple's delivery estimates are conservative, and that for the last several weeks it has consistently delivered M1 Max Studios earlier than promised. This information is readily available in the thread on orders and delivery. My own Mac Studio was delivered six weeks early. Current lead times are shorter than they were when I ordered on April 1st, but the quote below, about a June 6th order with a delivery window of July 12-29, is from the Orders and Delivery thread this morning.

I think it's likely that this person will in fact receive his computer this coming week. His computer will be at Hong Kong airport within a few hours. The airport is currently a bottleneck, with orders stuck there for two or three days. Once an order leaves Hong Kong for Anchorage and then Louisville (this person is in the U.S.), it will be delivered the next day (maybe two days for people who live in out of the way places):

​

"I was surprised to receive an email from Apple today that my order shipped and will arrive 6/27 according to UPS. I ordered:​

Apple M1 Max with 10-core CPU, 32-core GPU, 16-core Neural Engine​

64GB unified memory​

1TB SSD storage​

​

"Ordered on 6/6 with an original delivery date window of 7/12-7/29."​

 

[F-Train]

some who are fond of an old saying would call me a fool.

You said it, not me.

 

[xav8tor]

You said it, not me.

It was not a statement of fact. Speculation at best...and said "some" would in any case be sorely mistaken.

 

[southerndoc]

Buyer's remorse. Ended up canceling it. Got to thinking I don't *truly* need a Mac Studio currently as I don't do video work or heavy photography work. Although it will help with scrolling through large PDFs, I don't absolutely need it. Will wait for either an M2 Pro/Max or M2 Mac mini with more memory. Hopefully they produce a Mac mini M2 Pro/Max. That would be ideal for me.

Buyer's remorse remorse: after trying to deal with editing a long Word document, I reordered. Arrived yesterday and migrated with only one problem that was unrelated (was manually configuring jumbo frames, my switches somehow changed to them being disabled). BTW, connectivity issues cause a SEVERE degradation of performance with a spinning beach ball for the Finder. I must have a lot of apps that require verification when I boot the computer up. That plus trying to connect to my NAS basically locked up the Finder.