Macbook Air - Replace battery now

[Mr Kram]

glad it worked out. i've always had good experiences at the genius bar.

 

[GeekLawyer]

It's true that you get what you pay for. And I know I don't mind paying for that level of customer support.

Glad it worked out!!

 

[SPEEDwithJJ]

Glad to hear that everything work out fine in the end.

 

[fyrefly]

Congrats OP. Glad to hear Apple's supporting these products completely.

 

[DAMNiatx]

Congrats OP, i always love reading story like this.

 

[pfjellman]

that's the apple i know and love. enjoy your first mac!

 

[linkandzelda]

Haha thats great news. Enjoy!!!!!

 

[AppleGoddess]

Great maybe the have no policies as I had to return it to Macmall.

 

[pfjellman]

Great maybe the have no policies as I had to return it to Macmall.

no apple store should turn you down for service and support of your brand new apple product, regardless of where you bought it from - ever! i've never heard of this happening, nor have i experienced it myself. very strange indeed.

 

[PBG4 Dude]

no apple store should turn you down for service and support of your brand new apple product, regardless of where you bought it from - ever! i've never heard of this happening, nor have i experienced it myself. very strange indeed.

Totally. Also, I bet the non-return policy is Apple's as they want to know what's going wrong with their machines. As the OP found out, it is much faster to get warranty issues resolved at an Apple store.