A few days ago when i checked on delivery it was due to be dispatched on Thu 14th and delivery the week after. Now they have dispatched it tonight! They are obviously trying to get the MBP out the way before they update them tommorrow! I am still in two minds whether to keep it or not? The windows laptop i sold has been sent back to me (he said it kept locking up) and i have had to refund the buyers money so i will now have two laptops.
I see apple charge £60 in the UK for me to send it back, but according to the distance selling regulations here in the UK they can only charge for the cost of sending it back to them, hardly £60 more like £20 max. I do think a £60 charge is too much for an unopened return. Has anyone tried arguing with this fee?
Distance selling regulations - cancellation periods
The regulations give consumers an unconditional right to cancel an order. This is to allow the consumer the opportunity to examine the goods or consider the nature of a service.
If a consumer cancels an order, written notice must be given to you by:
* goods seven working days from the day after that on which the goods are received by the consumer;
If you fail to provide consumers with written confirmation of all the required information, then the cancellation periods can be extended up to a maximum of three months and seven working days. If the missing information is provided during this time, then the cancellation period ends seven working days beginning with the day after the full written confirmation is received by the consumer.
Where a contract is cancelled, the consumer must ensure that reasonable care is taken of any goods received and 'restore' them to you. This does not mean that they have to return them - unless you stipulate this in the contract - only that they make them available for you to collect.
You must refund the consumer's money as soon as possible and, at the latest, within 30 days of receiving the written notice of cancellation. The consumer may, at your discretion, be charged the direct cost of returning the goods, but you must tell them about this in the written information you give them.
