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MacBook Pro 14" display defect

M

massimiliano_mr

macrumors newbie
Original poster
Dec 16, 2021
20
7
There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached.

Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap), and I feel pretty annoyed to ask for another.

IMG_0377.png
 
randomgeeza

randomgeeza

macrumors 6502a
Aug 12, 2014
626
460
United Kingdom
It looks like the glass panel is not flush with the rubbery seal. Or, is it the oleophobic coating coming away? You say it is getting worse... how?

If it is defective and either of those I've mentioned are defects. Regardless, you need to seek support from Apple. In the past 've had several defective units in a row from Apple. They eventually saw me right, and made good.
 
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M

massimiliano_mr

macrumors newbie
Original poster
Dec 16, 2021
20
7
randomgeeza said:
It looks like the glass panel is not flush with the rubbery seal. Or, is it the oleophobic coating coming away? You say it is getting worse... how?

If it is defective and either of those I've mentioned are defects. Regardless, you need to seek support from Apple. In the past 've had several defective units in a row from Apple. They eventually saw me right, and made good.
Click to expand...
I have your same exact doubt: I cannot thell wich of the two is the problem. It is gettting worse because it is starting to appear also elswere (see for example above "Bookmark").

Thanks!
 
M

massimiliano_mr

macrumors newbie
Original poster
Dec 16, 2021
20
7
randomgeeza said:
You'll be fine. You'll hopefully reply using a new machine.
Click to expand...
I have a MBP 14" w/ a (customized) US Keyboard, but I live in Italy. For this reason, it will probably take longer: I just hope they will let me keep the MBP whilst waiting for an eventual replacement. Or, if they decide to go for a repair, that it'll be quick.
 
Fred Zed

Fred Zed

macrumors 603
Aug 15, 2019
5,877
6,550
Upstate NY . Was FL.
massimiliano_mr said:
There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached.

Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap), and I feel pretty annoyed to ask for another.

View attachment 1967710
Click to expand...
I had this issue out of the box with my MBP 13 M1 last year. Mine was on the right side. The glass appeared to have not been cut properly. It was jagged basically.
 
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M

MBP14_Returner_2022

macrumors newbie
Mar 17, 2022
9
0
massimiliano_mr said:
There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached.

Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap), and I feel pretty annoyed to ask for another
Click to expand...
massimiliano_mr said:
There is something wrong happening close to the top-left screen bezel. The defect is getting worse as time goes by. See the picture attached.

Did anyone experience something similar? The MacBook is three months old. I have already asked for a replacement before (because of a defective keycap), and I feel pretty annoyed to ask for another.

View attachment 1967710
Click to expand...
I have the same problem, maybe I just got your Macbook.
A7902284-22C1-44A7-B134-A89D48A5C5D6.jpeg
 
P

Paul1980

macrumors regular
Nov 15, 2020
115
97
United Kingdom
I had the same on my 14. Mine rubbed off with a very lightly damp microfibre cloth. Get the cloth right in the crease between the rubber and the screen and gently rub. Worked for mine anyway
 
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M

massimiliano_mr

macrumors newbie
Original poster
Dec 16, 2021
20
7
Paul1980 said:
I had the same on my 14. Mine rubbed off with a very lightly damp microfibre cloth. Get the cloth right in the crease between the rubber and the screen and gently rub. Worked for mine anyway
Click to expand...
I tried to wipe it away, but nothing seems to work. The space between the rubber and the screen is extremely thin thoguh: it is not esay to clean in there.
 
randomgeeza

randomgeeza

macrumors 6502a
Aug 12, 2014
626
460
United Kingdom
Oddly enough, I took a look at mine and I have some anomalies too. But not as jagged as the pictures above. Mine look like manufacturing marks. One is on the left of the screen in the same place as OP, but you have to look for it with a bright light. The other is above the battery percentage. It's not the coating for sure, it is beneath the glass almost and in the very small gap between the rubber and the glass. And this is an MBP 16.
 

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randomgeeza

randomgeeza

macrumors 6502a
Aug 12, 2014
626
460
United Kingdom
massimiliano_mr said:
Lucky you. I am not very happy that someone will open my MacBook when it's basically 3 months old..
Click to expand...
Yes, I agree. Sadly, I have always had issues with Apple Store repairs. So I understand your frustration. It is why I am hesitant to do anything about mine... Although, I am going into store to have a look at their display models to see if this is a widespread issue and if so, then a repair or replacement will be luck of the draw. And potentially a rabbit hole you don't want to fall into.
 
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